Amtrak Mobile App
All Aboard with Just Your Phone
Discover the convenience of traveling with Amtrak. Get simple and intuitive access to all the travel information you need with the Amtrak app, whenever you need it.
- Show your eTicket while onboard, including multi-ride and monthly passes — no need to print
- Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points
- Check train status
- Find station hours and addresses
- Get gate and track boarding information at select stations
- Edit and manage your account profile
- Save credit cards for quick checkout
- Send your eTicket to Apple Wallet
- And so much more
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How much does the app cost?
The Amtrak app is free to download and use.
What if I lose my phone? Is my information safe?
We recommend using a security PIN or fingerprint to prevent access to personal information if your phone becomes lost. If someone gains access to your phone and you are logged into your Amtrak account, purchases could be made if your credit card information is saved to your profile, and they would also be able to see and potentially modify reservations.
Can I use this app without a network connection?
If you lose connection, you will not be able to complete transactions, but will still be able to see upcoming reservations, access your eTicket, and view other important information. In order to maintain the most accurate information and access all functionality, a cellular or WiFi network connection is required.
What if I lose my network connection during a transaction?
You won't be able to continue without a network connection. If you aren't sure if your transaction completed, check your email and home screen. If your purchase did complete before you lost the connection you will receive an email and the changes will appear on your home screen.
Is a Blackberry or Windows Phone version available?
Blackberry and Windows phone customers can visit http://m.amtrak.com to access the Amtrak mobile website. There is no Amtrak app version for these phone types.
Will the application work on my iPad?
Where do I get the Amtrak app for my iPhone or iPad?
Search for "Amtrak" in Apple's App Store®. The app will run on iOS version 9 or higher.
Where do I get the Amtrak app for my Android device?
Search for "Amtrak" in Google Play. The app will run on Android version 5.0 or higher
I have the old version of the app. How do I get the new re-designed version?
- If you have your device set to automatically update apps, tapping on the Amtrak app icon will automatically launch the new version.
- If you manually update apps on your device:
- You can manually update the app in the app store for your device.
- You will be required to upgrade at a future date.
- To take advantage of bug fixes and new features, we recommend frequent checks for app version updates.
What kinds of tickets can I purchase through the app?
You can purchase one-way, roundtrip and multi-ride tickets and Auto Train tickets. Multi-city tickets are not supported, but can be purchased on Amtrak.com.
Will I get an email confirmation for purchases and changes made using the app?
Yes. You are required to provide an email address to book a reservation, and you will receive an email confirmation.
How do I get tickets for reservations booked through the app?
When you book a ticket on the app, a conductor-scannable eTicket for your trip will show on the home screen.
Can I store my eTicket using a wallet app?
Amtrak supports Apple wallet. On an iOS device, once you’ve booked a reservation you will see an Add to Apple Wallet button on the confirmation screen. Tap the button to download your eTicket to the wallet. If you want to download it at a later time, you can also find the button on the reservation details screen.
How do I use a discount such as Senior or Rail Passengers Association?
When making a reservation, you can designate a discount on the Travelers screen before you search for trains. A link to applicable program rules for Passenger Types and Discounts is also available on this screen.
I made a reservation that does not automatically display on the app when I’m logged-in on the home screen.
Try updating the home screen by swiping it down. You can also look up reservations on the app home screen by providing the reservation number and the last name, email address or phone number.
I made a reservation on Amtrak.com and changed it in the Amtrak app. Amtrak.com continues to show the old information.
If a reservation is changed while logged in on the app, the changes can only be seen on the app and not on Amtrak.com. Amtrak is aware of this situation and we are working on a solution. Be assured that the reservation was changed.
Does it cost more to book using the app?
Tickets purchased through the application are the same cost as those purchased through other methods such as Amtrak.com.
My ticket info is wrong. How do I fix it?
Please call us at 1-800-USA-RAIL (1-800-872-7245) or TDD/TTY (1-800-523-6590).
What information is available about stations in the app?
Viewing the details of a station will provide a list of amenities, location, a link to maps and the hours of operation.
How do I set a station as a favorite?
In the app, when viewing a list of stations, you can tap the star to add or remove it from favorites.
Can I use Amtrak Guest Rewards points to purchase tickets in the app?
Yes, Amtrak Guest Rewards points can be used in the app.
Can I use Amtrak Guest Rewards coupons in the app?
Upgrade, discount and companion coupons can be applied via the app. Learn more at Amtrak.com/coupons.
Do I get my Amtrak Guest Reward points if I book through the app?
Yes, if you provide your Amtrak Guest Rewards number during the purchase process you will receive credit for your trip.
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