Accessible Travel Services
Our goal is to provide safe, efficient and comfortable service to all of our passengers. We are pleased to provide additional services to passengers with disabilities, and we have worked to make our facilities more accessible to customers with disabilities.
Making Reservations for Passengers with a Disability
Reservations for accessible space are often required. Learn about who may reserve accessible space and the different available methods by which to book.
Traveling with Service Animals
Service animals are permitted in all areas where passengers are allowed. Pets are only permitted onboard select trains. Learn more about how to include them in your reservation.
Accessible Connecting Thruway Bus Service
Some routes include Thruway bus service providing connections to additional destinations. All coaches are accessible and lift-equipped, so if part of your trip includes Thruway bus service, get details here about how to complete your reservation.
Wheeled Mobility Device Specifications & Services
Check the guidelines for the types of manual and powered wheeled mobility devices that can be accommodated onboard and get more information about boarding and detraining procedures.
Meal Services & Special Dietary Requirements
Station Accessibility Information and Planning
Amtrak is committed to providing accessible facilities. Find out how to tell if a particular station is accessible and learn about getting assistance at the station.
Traveling with a Companion/Attendant
Several factors come under consideration for passengers requiring assistance onboard. Learn more about traveling with an attendant as well as the discounted companion fare.
Accessible Travel Requests and Feedback
Get information about how to request a reasonable policy modification that may be needed due to a disability. Or find out how to provide feedback regarding accessibility.
Traveling with Oxygen Equipment
A variety of oxygen equipment is allowed onboard Amtrak trains. See what restrictions apply and and learn how to provide advance notice for passengers traveling with oxygen equipment.
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