Signing up for Amtrak Guest Rewards is free and easy. Enroll Now

View your points by signing in to your account and selecting "Account Overview".

Make changes to your account or contact information by navigating to "Account Overview," signing in and selecting "My Profile." To make changes to your name, call us at 1-800-307-5000.

Membership materials are all digital so you will not receive a membership card in the mail. Select Plus and Select Executive members can view their digital membership card (used to access station lounges) in the app or in their account on Amtrak.com.

Select Plus and Select Executive members have a digital member card which they can present to agents for station lounge entry. Access your digital member card on the app by selecting "Member Card." On Amtrak.com, sign in to access your account and you'll see your membership card in "Account Overview". Learn more about lounge access.

The Amtrak Guest Rewards service center is open 7 days a week, from 8am - 8pm, EST at 1-800-307-5000. You can also contact us by filling out a form, and a customer service representative will get back to you.

Yes, Amtrak Guest Rewards points expire after 24 months of inactivity (Amtrak Guest Rewards Credit Card holders points don't expire as long as your card account remains open*¹). Learn how to keep your account active.

Applying for an Amtrak Guest Rewards credit card is simple. Visit Amtrak.com/apply to learn more.

Amtrak Guest Rewards has two credit cards:
The Amtrak Guest Rewards Preferred Mastercard.
The Amtrak Guest Rewards Mastercard.
To explore which card is best for you, visit Amtrak.com/apply.

Visit Amtrak.com/apply to learn more about credit card benefits.

View your Amtrak Guest Rewards Credit Card application status.

To redeem your points for an Upgrade Coupon or Station Lounge Pass, sign in to your Amtrak Guest Rewards account, then visit Reward Travel. Scroll down to view options for redeeming travel rewards.

To view your coupons and passes, you'll need to sign in to your account. Lounge Passes are found in the "Lounge Access" tab. Upgrade coupons are found under the "My Coupons" tab in your Account Overview.

Redeem this coupon for a one-way, one-class upgrade after booking a one-way trip (cannot be used on a round-trip ticket). To apply the upgrade, complete these steps within 12 hours of departure. Or, if you prefer, print your coupon and present it to an Amtrak station agent. See coupon for full terms and conditions.

On the Amtrak App

1. Sign in to your Amtrak account.
2. Locate your ticket on the home screen and tap "Trip Tools," then select "Upgrade."
3. Tap "Apply" next to the upgrade coupon you'd like to use.
4. Tap "Confirm" to confirm your selection.
5. Your upgraded ticket will be instantly added to the app.
    

On Amtrak.com

1. Sign in to your Amtrak account.
2. Click your name at the top of the page and choose "My Trips."
3. Select your trip under "Upcoming Trips" and click "Details."
4. Click “Modify Trip.”
5. Choose the Upgrade coupon and click ‘Confirm.’
6. Receive your upgraded ticket instantly.
   

Select Plus and Select Executive members have a digital membership card which they can present to agents, along with a same-day ticket, for station lounge entry. They can access their digital member card on the app by tapping  "Member Card." On Amtrak.com, sign in and select "Account Overview". 

Members who have a single use pass (same-day Amtrak ticket also required), valid for use at one club on one day, can access their pass following these steps: 

On the Amtrak App

1. Sign in to your Amtrak account.
2. Tap "Account" and select "Lounge Access."
3. Present your Lounge Pass and same-day ticket for entry into the lounge.
    

On Amtrak.com

1. Sign in to your Amtrak account.
2. Click your name at the top of the screen, then click “Lounge Access.”
3. Present your Lounge Pass and same-day ticket for entry into the lounge.

Not seeing any Lounge Passes? Learn how you can access lounges by redeeming points for lounge passes or earning tier status.

Select Plus and Select Executive members can access station lounges with a same-day ticket. All other members can access lounges with a Single Visit Lounge Pass and same-day ticket. If you would like to redeem your points for a lounge pass, you can do so for 1,500 points. Learn more about station lounges.

Coupon is valid for a discount off a one-way ticket or off of ancillary items (e.g. Auto Train priority offloading, bikes, pets, etc). Coupon cannot be applied to travel booked with points. See coupon for full terms and conditions.

Here's how to select a coupon at start of booking process. Fares will reflect the discount.

On the Amtrak App

1. Ensure you are booking a one-way trip.
2. On the “Book” screen, tap “Add” next to “Coupon/Discount Code”.
3. Select your discount coupon or enter the 14-digit code, then click “Add Discount”.
    

On Amtrak.com

1. Ensure you are booking a one-way trip.
2. Click "Advanced Search”.
3. Choose your coupon or enter a 'Coupon Code', then click “Done”.
   

Each companion coupon can be used to bring a second person for a discount or for free. Valid for use on a one-way reservation.

Here's how to select a coupon at the start of the booking process. Fares will reflect the companion discount.

On the Amtrak App

1. Sign in to your Amtrak Guest Rewards account.
2. Ensure you are booking a one-way trip.
3. On the “Book” screen, tap “Add” next to “Coupon/Discount Code”.
4. Select your companion coupon or enter the code.
5. Click “Add Discount”.
    

On Amtrak.com

1. Sign in to your Amtrak Guest Rewards account.
2. Ensure you are booking a one-way trip.
3. Click on “Advanced Search”.
4. Select your companion coupon from the list under “Coupon Code” or enter the code, then click ”Done”.
   

Members earn 2 points per dollar spent on Amtrak travel. Additionally, members earn a 25% point bonus for all Business class travel and a 50% point bonus for Acela First class travel. Members with Tier Status may also receive additional point bonuses on travel. Learn more about points.

Allow up to 7 days for points earned from Amtrak travel to post to your account. If points have not posted after 7 days, you have up to 120 days following your travel date to submit a request for missing points form. If you're a new Amtrak Guest Rewards member, you may request points for Amtrak travel taken in the 21 days prior to your enrollment. Complete the form.

Earn Amtrak Guest Rewards points in many ways other than Amtrak travel. Points *¹ can be earned by shopping special offers from our retail partners, buying and transferring points, obtaining and using an Amtrak Guest Rewards credit card on dining and non-Amtrak travel like rideshare and more. View all Ways to Earn.

Members can buy or receive up to a total of 50,000 points in a calendar year. Select, Select Plus and Select Executive members have no limit on the amount of points they can buy. Members, Select and Select Plus members can also share up to 100,000 points with other members. Select Executive Members have no limit on the amount of points they can share. Learn More

No. Amtrak Guest Rewards points are only earned by the Member who travels regardless of who purchases the ticket.

Allow up to 7 days for points earned from Amtrak travel to post to your account. If points have not posted after 7 days, you have up to 120 days following your travel date to submit a request for missing points form. If you're a new Amtrak Guest Rewards member, you may request points for Amtrak travel taken in the 21 days prior to your enrollment. Complete the form.

You have up to 120 days following your travel date to submit a request for missing points. If you are a new Amtrak Guest Rewards member, you may request points for Amtrak travel taken in the 21 days prior to your enrollment.

View your upcoming and past trips by logging in and selecting on "Account Overview", then "My Trips."
    

Have your Amtrak Guest Rewards member number handy. Find this by signing into your account and clicking your name at the top of the screen.

Amtrak.com

Go to “My Trip” (top right corner of the page) and enter your trip details, click “Find Trip.” When you see your trip click “Modify Trip” then click “Add/Update” next to “Add Amtrak Guest Rewards Number.” Enter your member number and select "Add" to update.

Amtrak App

Log into the app and you'll see your upcoming trips on the home screen. If any trip is missing a member number, a prompt to “Add/Update” it will appear below the trip details section. Simply tap “Add/Update” and enter membership number(s). Or click on “Trip Tools” to access the “Add Member Number” function.

Yes, you can add a member number to a trip that was booked on your behalf by someone else.

Amtrak.com

Sign in or join Amtrak Guest Rewards Go to My Trip (top right corner of the page) and enter your trip details, click Find Trip, when you see your trip click Add/Update next to ‘Add Amtrak Guest Rewards Number’. Enter your member number and select "Done" to update.

Amtrak App

Log into the app and you'll see your upcoming trips on the home screen. If any trip is missing a member number, a prompt to add it will appear below the trip details section. Simply tap 'Add/Update'. You can also click on 'Trip Tools' to access the 'Add Member Number' function.

Amtrak Guest Rewards has a host of partners for our members. Visit Ways to Redeem to view our great partners and their redemption offers.

Choose which emails you'd like to receive, including Monthly eStatement, Partner Offer Emails, Program Promotion Emails, and Amtrak Guest Rewards Credit Card Emails. Change your communication preferences by logging in, navigating to "Account Overview" and scrolling down to "More about Me."

To see promotions that you've registered for and to view available offers, go to your "Account Overview" and select "My Promotions".

Easily redeem your points for rewards online including reward travel, starting at 400 points, gift cards and more. Learn more about redeeming your points for travel and other ways to redeem.

Yes, you can redeem your points for a variety of rewards other than travel. Options include gift cards and more.

Modify or cancel a reward travel trip if applicable based on the fare rules associated with the ticket. Your points will not be refunded if the redemption trip is not canceled prior to the time of departure ("no-show"). Learn More

Reward travel starts at just 400 points. If you're looking to upgrade your trip, purchase a single visit station lounge pass for 1500 points, or a one-class upgrade for 2500 points. Learn more about redeeming your points for travel and other ways to redeem.

Tier Qualifying Points (TQPs) count toward your Amtrak Guest Rewards tier status and are earned by traveling each calendar year. Get additional TQPs by traveling in Business class or Acela First class, or with the Amtrak Guest Rewards® Preferred Mastercard®*¹.

Amtrak Guest Rewards tiers include Select, Select Plus and Select Executive.