Changes & Refunds

We understand that life happens so you may need to change your travel plans. If you booked online, use our app or visit Amtrak.com to make your changes and get where you need to be. If you need to cancel, we’d be sad to see you go, but we’ll be glad to help.

Ticket Changes and Cancellations

  • Changes. Amtrak is waiving all change fees for reservations made by December 31, 2020. This includes reservations booked with points. To modify a reservation, log in to your account, go to ‘Modify Trip’ on Amtrak.com, or find your reservation from your account on the home screen in the Amtrak app. A fare difference may apply to your new itinerary. 
  • Cancellations. Amtrak is waiving all cancellation fees for reservations made by October 31, 2020. This includes reservations booked with points. If you want to cancel your reservation without a fee, you must call 1-800-USA-RAIL and speak with an agent (not available via Amtrak.com or the Amtrak app).

How to Change Your Reservation

Learn more