How to Change Your Reservation
New travel plans? No problem. Here's some essential information that you'll need if you have to change your ticket.
Amtrak is waiving all change fees for any changes made by December 31, 2023 on fares that have change fees. A fare difference may apply for itinerary changes. Cancellation fees still apply to fares that have cancellation fees. Rules that apply to Reward Tickets redeemed using Amtrak Guest Reward points are not affected by this waiver. The removal of some restrictions on Multi-Ride tickets on the Northeast Corridor is extended through December 31, 2023.
What You Can Do
Amtrak.com gives you the freedom to make quick and easy changes to existing reservations that were made online, through the Amtrak App or in a station anytime you want. Enjoy the flexibility of changing the dates and times of your departure and/or return trip or feel free to upgrade your seat or room options. Changes can only be made if there is an email address on file through Amtrak.com or modify reservations through the Amtrak App. Once your changes are complete, your ticket barcode will automatically update, so there's no need to reprint your ticket. If you skip the paper route, you can simply show the PDF barcode to the conductor from your phone or tablet. It's that easy.
Changing Reservations on Amtrak.com
If you booked online at Amtrak.com, you can easily change your reservation online.
- If you made your reservation while logged into your Amtrak.com account, simply log into your account to begin the modification process.
- If you made your reservation on Amtrak.com as a guest, you'll need your reservation number and the email address or telephone number used while making the reservation to make changes.
Changing Reservations through Our App
On the app Home screen, you’ll see your upcoming travel listed, along with a form to retrieve other reservations. From here, there are two ways to change your trip.
- On the Home screen card that includes the barcode, tap “Trip Tools”, then select “Modify Reservation”.
- Enter a reservation number and an email or phone number to retreive your reservation details, then tap “Change Trip” right below the barcode.
If you don't see the change button, your reservation may not be changed through the app.
Amtrak doesn't charge a ticket change fee, but other fees may apply. Policies regarding ticket changes vary; limitations and exclusions apply.
Changing Your Seat Selection (Select Trains Only)
If your trip includes a train that offers seat selection, you may select a different seat at any time. Go to My Trip on Amtrak.com or find your reservation in the Amtrak app to view or change your seat selection. If you prefer, you can also talk to an agent in‐station, or call 1-800‐USA‐RAIL. When the change to your seat selection is confirmed, you will receive an updated eTicket.
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