Station Lounges

Looking for a place to relax while you're on your journey? Stop in and visit one of our private lounges in select stations across the country.

Staffed Lounges

Relax and enjoy comfortable, quiet lounge seating, complimentary non-alcoholic beverages, snacks and free WiFi.  Attendants are available to assist with reservations, ticketing and local information. Features and amenities may vary by location.

Lounge Locations

Station Hours Location
Boston, MA - South Station
Metropolitan Lounge
5:30 am - 9:30 pm, daily Between the ticket office and the information booth
Chicago, IL - Union Station
Metropolitan Lounge
6:00 am - 9:00 pm, daily Between the ticket office and the Great Hall

Los Angeles, CA - Union Station
Metropolitan Lounge
5:00 am - 10:00 pm, daily Second floor, above the ticket office
New York, NY - Penn Station
5:15 am - 9:30 pm; Monday - Friday
7:00 am - 9:00 pm; Saturday - Sunday
Near the 8th Avenue/West 31st Street exit staircase
Philadelphia, PA - William H Gray III 30th Street Station
Metropolitan Lounge
6:00 am - 9:00 pm; daily End of the hall behind stairway 1, then up the stairs
Portland, OR - Union Station
Metropolitan Lounge
9:30 am - 5:40 pm; daily Inside the boarding area at gate 5
Washington, DC - Union Station
4:30 am - 9:30 pm, Monday - Friday
5:00 am - 9:30 pm, Saturday - Sunday
Behind the information booth, between gates D and E

Purchasing Day Passes

Business Class passengers can buy day passes for the lounges at Philadelphia - William H Gray III 30th Street Station and Boston - South Station for $35 per day. Speak with a uniformed employee at those stations for more information.

All passengers can buy a day pass to the lounge in Chicago - Union Station, if it's not already included with your reservation, for $35 per day. Just see a station agent when you get there.

Conference Rooms

We're pleased to offer our travelers access to complimentary conference rooms at select locations. Conference rooms are booked on a first-come, first-served basis and usage is limited to a two-hour time period. Customers reserving conference rooms may be accompanied by attendees. Meeting organizers must arrive before other participants are allowed to enter.

Reserve conference rooms in advance by calling the locations directly. Boston, MA - South Station: (617) 757-1520, New York, NY - Penn Station: (212) 630-7108, Philadelphia - William H Gray III 30th Street Station: (215) 349-3090, Washington, DC - Union Station: (202) 906-3012.

Unstaffed Lounges

Unattended, separate waiting rooms are available in St. Paul/Minneapolis, St. Louis and New Orleans. Sleeping car passengers and Amtrak Guest Rewards Select Plus and Select Executive members are welcome at all unstaffed lounges. Business Class passengers may also use the lounge in St. Louis.

Who is Eligible for Lounge Access?

  • Amtrak Guest Rewards members traveling with a same-day Amtrak ticket and valid Select Plus or Select Executive member card.
  • Amtrak passengers with a same-day travel ticket (departure or arrival) in First Class or sleeping car accommodations.
  • Amtrak Business class passengers with a same-day travel ticket (departure or arrival) may use the lounges in Chicago, Los Angeles, Portland and St. Louis.
  • Complimentary Single-Visit Station Lounge Pass holders may access ClubAcela, Metropolitan Lounge and Unstaffed Lounge locations.
  • Private car owners/lessee and party between time of arrival and departure specified in the reservation. Provide your reservation number to the Amtrak representative upon entry.
    • Due to space restrictions, private car owners and their groups are not permitted in the Los Angeles - Union Station Metropolitan Lounge.
  • United Club Members with a valid United Club Card, including their spouses and children under the age of 21 or two guests, and United Polaris Business Class passengers with a flight coupon or boarding pass with a same-day, international segment in United Polaris Business Class are entitled to access lounges in Washington - Union Station, Philadelphia - William H Gray III 30th Street Station, New York - Penn Station and Boston - South Station.
  • ClubAcela customers traveling in First Class or sleeping car accommodations, Single-Day Pass holders, Select Plus and Select Executive members may bring immediate family members traveling together, or one, non-family guest. Unaccompanied guests are not permitted.
  • Other than those listed above, access is limited to the person whose name is printed on the Amtrak ticket. A ticket must be displayed each time a customer enters the Club.
  • Amtrak reserves the right to restrict family and business associate access during peak periods.
  • Individuals must be at least 18 years of age. No one under 18 will be admitted without accompaniment by an adult ClubAcela customer.
  • Attire and conduct of ClubAcela customers and their guests must be in keeping with good taste and a dignified atmosphere.
  • Food and beverages may not be brought into ClubAcela for consumption. Advise the Club attendant if special needs require consumption of personal food and beverages while in the Club
  • All ClubAcela locations are non-smoking.