Request Missing Points

Please allow up to 7 days for points earned from Amtrak travel to post to your account. If points have not posted after 7 days, you have up to 120 days following your travel date to submit a request using this form. If you are a new Amtrak Guest Rewards member, you may request points for Amtrak travel taken in the 21 days prior to your enrollment.

Learn more about possible reasons why your Amtrak travel transaction didn't automatically post to your account and what you can do about it.

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Contact our customer service representatives.

Reservation Number Please enter a valid reservation number

Example :123ABC-10MAY20

Departure Date

Please enter a valid date between {{startDate}} and {{endDate}}

Select Departure Date

Depart From

Start typing a station

Or find a station by:

Please enter a valid departure station.

Travel To

Start typing a station

Or find a station by:

Please enter a valid arrival station.

Depart From station and Travel To station must be different.

Add another leg

Every leg must be entered as its own leg. For example, transferring from a train to a bus must be entered as two legs.

Last Name Please provide a last name.

First Name Please provide a first name.

Request Missing Points

Why didn’t my points post to my account?

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Question 2 of 2

Question 2 of 2