Top 10 Frequently Asked Questions
Enter your departure and arrival cities and travel dates in the Fare Finder Tool, along with any passenger discounts that you qualify for, and click 'Book Now'. You can book up to 8 passengers per reservation and reserve your tickets up to 11 months in advance. Available trains will be shown on the next page. When you find a train you wish to select, choose the price that best meets your needs and click 'Add to Cart' above the train information to continue your reservation.
You can use Amtrak.com to change some aspects of existing reservations. Changes can only be made if there is an e-mail address on file through Amtrak.com or modify reservations through the Amtrak App. Amtrak does not charge change fees, but other fees may apply.
If you have a profile on Amtrak.com, log in to see your upcoming reservations. To make changes, select the reservation you want to change. On the next page, click the 'Modify Trip' button above your reservation details. Once you verify that you've selected the correct trip, click the 'Change' button to begin changing your reservation.
If you haven't created a profile, just select the 'Modify Trip' tab of the Fare Finder Tool. Then enter your reservation number and either your e-mail address or your phone number and click 'Search'. From there, steps are the same as a logged in customer.
From the 'Schedules' link in the header on all pages, use the form to find schedules between stations, or download and print timetables in PDF format for each route on the Amtrak Train Schedules page.
The cost of your ticket is the rail fare, plus any accommodations you wish to add to your ticket. We don't charge additional taxes or fees. Accommodations include Business class, First class and Sleeping Accommodation upgrades, as well as bringing your vehicle (on the Auto Train) or bike with you.
The Deals page has information on our deals and offers including limited-time promotions, SmartFares, Multi-Ride Tickets, Rail Passes and a variety of everyday discounts.
We have some great everyday passenger discounts for kids, seniors, military, students and more to help you save even more when you travel by train. See the Everyday Discounts page to find out about all the available discounts available and where to apply these discounts when you're booking your travel on Amtrak.com.
You can use Amtrak.com to cancel your reservation if you made your reservation online. If you have made modifications to your trip after booking it online, you may not be able to cancel it online. If you paid for your one-way, round-trip or multi-ride reservations with a credit card or an eVoucher, you can also cancel it on Amtrak.com, even if you made your reservations on the phone, at a Quik-Trak kiosk or with a station agent. Credit can be obtained in the form of an eVoucher for canceled reservations. Cancellation fees may apply and not all tickets are eligible for cancellation.
To cancel a reservation, select the 'Modify Trip' tab of the Fare Finder Tool. Then enter your reservation number and either your e-mail address or your phone number and click 'Search'. If you have a profile on Amtrak.com, click 'login' after you ve entered your information. On the next page, click the 'Cancel Trip' button above your reservation details. You'll be able to view a refund summary and complete your cancellation on the next page.
eTicketing is enabled on nearly all Amtrak train routes and Thruway connecting bus services throughout the nation. Booking a trip, making reservation changes and boarding the train are more convenient than ever with eTickets. eTicketing simplifies the ticketing process and enhances your travel experience with Amtrak — no waiting in ticket lines at the station and no mailing cost. Simply present the eTicket on your smartphone/tablet screen to the conductor or print your eTicket and bring it with you to board the train. If you have additional questions, see the eTicketing information page.
Most Amtrak tickets are refundable and can be canceled and refunded on Amtrak.com. A refund fee may apply in some cases. Refunds of eTickets may also be processed at ticket offices, by calling 800-USA-RAIL or through the Amtrak Refunds department. If paper value tickets were printed, the original paper ticket must be returned for any refund. Review the Refunds page more information about refund rules and how to receive a refund.
Use the free Amtrak mobile app for iPhone® and Android® for a fast and easy way to check train status while you're on the go. You can also check train status on Amtrak.com by clicking the 'Train Status' button in the header on any page,
The Track a Train map is another powerful, interactive tool that shows you on a map where your train is and when it's expected to arrive at your destination.
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