Helpful Phone Numbers and Links
Reservations & Customer Service
Our reservations and customer service center is experiencing longer than normal hold times.
1-800-USA-RAIL (1-800-872-7245)
TTY/TDD: Dial 711 to engage a Telephone Relay Service operator. Between 7 am and 11 pm ET, use SMS to 1-800-872-7245 or web chat via Amtrak.com.
International Visitors
1-215-856-7924
Group Travel Requests
1-800-872-1477
Amtrak Guest Rewards
1-800-307-5000
Amtrak Vacations
1-800-AMTRAK-2
Amtrak Headquarters
1 Massachusetts Ave., NW
Washington, DC 20001
Report an Accessibility Issue
1-800-USA-RAIL
Advertising Inquiries
202-906-4020
News Media Inquiries
Request Sponsorship
Career Opportunities
Report suspicious activities & emergencies to Amtrak Police
- 1-800-331-0008
- Txt-a-Tip to APD11 (27311)
(Messaging and Data rates may apply. Txt HELP for help, txt STOP to cancel.)
Amtrak Guest Rewards
Forgot Password?
Passwords are case sensitive, should be at least 10 characters long and should include 1 uppercase and 1 lowercase alpha character, 1 number and 1 special character. ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` < | > ~
Enter the email address or member number associated with your account. We will send password reset instructions.
An email with password reset instructions is on the way.
That answer wasn’t correct either. We’ve sent you an email with instructions to reset your password instead.
