Helpful Phone Numbers and Links
The safety of Amtrak’s customers and employees is our top priority. We continue to monitor the coronavirus situation closely and we are taking action based on guidance from public health experts. In order to maintain a safe environment and address customer concerns and potential business impact, we are taking the following measures.
Reservations & Customer Service
Our reservations and customer service center is experiencing longer than normal hold times.
- 1-800-USA-RAIL (1-800-872-7245)
TTY 1-800-523-6590
- International Visitors
1-800-USA-RAIL
- Group Travel Requests
1-800-872-1477
Amtrak Guest Rewards
Amtrak Vacations
Amtrak Headquarters
1 Massachusetts Ave., NW
Washington, DC 20001
Report an Accessibility Issue
Advertising Inquiries
News Media Inquiries
Request Sponsorship
Career Opportunities
Report suspicious activities & emergencies to Amtrak Police
- 1-800-331-0008
- Txt-a-Tip to APD11 (27311)
Amtrak Guest Rewards
Forgot Password?
Passwords are case sensitive, should be at least 10 characters long and should include 1 uppercase and 1 lowercase alpha character, 1 number and 1 special character. ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` < | > ~
Enter the email address or member number associated with your account. We will send password reset instructions.
An email with password reset instructions is on the way.
That answer wasn’t correct either. We’ve sent you an email with instructions to reset your password instead.