Helpful Phone Numbers and Links
The safety of Amtrak’s customers and employees is our top priority. We continue to monitor the coronavirus situation closely and we are taking action based on guidance from public health experts; that includes restoring service to trains and routes once demand returns. In order to maintain a safe environment and address customer concerns and potential business impact, we are taking the following measures. While Amtrak continues to operate, we have temporarily suspended some services due to reduced demand.
Reservations & Customer Service
- 1-800-USA-RAIL
1-800-872-7245
TTY 1-800-523-6590
- International Visitors
1-800-USA-RAIL
- Group Travel Requests
1-800-872-1477
Amtrak Guest Rewards
Amtrak Vacations
Amtrak Headquarters
1 Massachusetts Ave., NW
Washington, DC 20001
Report an Accessibility Issue
Advertising Inquiries
News Media Inquiries
Request Sponsorship
Career Opportunities
Report suspicious activities & emergencies to Amtrak Police
- 1-800-331-0008
- Txt-a-Tip to APD11 (27311)
Amtrak Guest Rewards
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