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Personal Safety

Onboard Safety

While onboard any Amtrak train please note the following for a safer and more enjoyable trip:

  • Use seat backs and handrails while walking through the train.
  • Watch your step when boarding and leaving the train.
  • Watch your step moving from car to car while the train is in motion, as the vestibules can be slippery.
  • Be sure to step over the gap between the train and platform.
  • Leave personal food items and baggage at your seat.
  • Wear shoes at all times and use caution when wearing shoes without rubber soles.
  • Never attempt to board or exit a moving train.
  • Make sure you familiarize yourself with the safety card found in most seat backs.

Safety at the Station

While in any Amtrak station please note the following for a safer more enjoyable trip:

  • Arrive at least 30 minutes before your train is due to depart. Some stations require more time.
  • Check-in early to arrange for pre-boarding if you need extra time or assistance.
  • Watch your step on station stairs, escalators and train platforms.
  • Stand back from the edge of the platform.
  • Be careful when crossing the gap between the train and platform.
  • Help children when boarding and leaving the train.
  • Only use authorized Amtrak Red Cap service for assistance.
  • Report any suspicious behavior to police, station personnel, Amtrak Police or by calling 1-800-331-0008.

Whether onboard the train or at the station, if you see something, say something.