Enhanced customer amenities include:
- A grand and spacious train hall featuring a sky lit atrium
- Dedicated customer waiting areas
- A combined ticketing and baggage area
- Improved passenger comfort and security
- Accessibility for customers with disabilities
- Inductive loop system for hearing assistance
- Complimentary WiFi in all customer spaces
- Dedicated lactation lounge for nursing mothers
New Metropolitan Lounge
The Moynihan Train Hall will include a Metropolitan Lounge (formerly ClubAcela), a premium lounge space providing travelers with a high-quality experience, including:
- Priority boarding
- Expanded food and beverage offerings
- Family waiting area
- Dedicated customer service agents
- Private restrooms
- Complimentary WiFi
Hours of Operations
Moynihan Train Hall is open to the public daily from 5 am through 1 am and closed to the public between 1 am and 5 am. Between 1 am and 5 am, all Amtrak operations are handled at New York Penn Station, including baggage, Red Cap services, access and egress to platforms.
Moynihan Train Hall FAQs
Launch Date
The Moynihan Train Hall opened to the public on January 1, 2021.
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