At the Station
We are pleased to serve more than 500 destinations across North America. Make the most of your journey by using our helpful tools to familiarize yourself with each station you’ll be visiting along the way.
Once you locate the station(s) for your point of departure, your destination or anywhere in between, you can get directions to the station(s), information on available baggage assistance, hours, availability of Amtrak kiosks, WiFi, ATMs, restrooms, lounges, payphones, parking, accessibility and more.
Baggage Assistance
If you need help with your baggage or somewhere to store it while you explore the stops along your journey by train, Amtrak offers baggage assistance and temporary bag storage at many stations.
Amtrak Kiosks
Available at most larger stations, Amtrak kiosks help you make new reservations for many destinations, find existing reservations, make some changes, purchase your tickets and pick them up.
WiFi
We offer free basic WiFi service in select trains and stations throughout the country. Stay productive and connected while traveling, or simply sit back and have some fun on your way to your destination.
Arriving at the Station
Plan to arrive at the station at least 30 minutes before your train is scheduled to depart (Auto Train passengers should arrive at the station at least two hours prior to departure). If you need help with your baggage, bike, tickets or any other services, or if you are departing from a large or busy station, we recommend you arrive at the station even earlier. Plan for long lines at busy stations.
Connecting Trains
Amtrak does not normally guarantee connections of less than 60 minutes (90 minutes between arriving long-distance trains and local trains in the Northeast Corridor). Please call Amtrak 1-800-USA-RAIL or your travel agent if your planned itinerary includes a shorter connection. A guaranteed connection does not ensure that such a connection will always be made. In the case of a missed guaranteed connection, Amtrak will provide assistance at Amtrak's discretion.
Late Trains
Sometimes the train you're waiting to board may arrive at your station behind schedule. In such cases, the amount of time the train remains in the station may be less than what is shown in the timetable.
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