At-Station Baggage Services
We're here to help you get the most of your journey by train. So if you need help with your baggage or somewhere to store it while you explore your stops, Amtrak offers baggage assistance and temporary bag storage at many stations.
Free Red Cap Baggage Handling Service
In addition to self-service handcarts in a number of Amtrak stations, you can count on uniformed Red Caps to provide free baggage-handling assistance at many major stations. We recommend that you accept assistance from only uniformed Red Cap agents. All baggage handled by Red Cap is protected by a claim check.
Free Red Cap assistance service is offered at these major stations:
- Baltimore, MD
- Boston, MA (South Station)
- Chicago, IL
- Los Angeles, CA
- New Haven, CT
- New York, NY
- Newark, NJ
- Philadelphia, PA
- Portland, OR
- Seattle, WA
- Washington, DC
- Wilmington, DE
Temporary Bag Storage
We offer temporary bag storage at many of our staffed stations. If you have an event, layover, or just want to do some sightseeing, this service lets you securely and temporarily store your luggage right in the heart of the city. Temporary bag storage is available to both Amtrak customers (valid ticket required) and the general public (valid photo ID required). Check your individual station page to see if this service is offered.
Rates per 24-hour Period
- Amtrak Customers: $20 per item
- General Public: $30 per item
For items stored longer than 24 hours, the applicable rate is charged at the beginning of each additional 24-hour period.
Boxes for Checked Baggage Items
Boxes and bags are available for purchase at select stations to help transport some of the items you wish to take with you checked baggage. The number of boxes is limited, so boxes may not always be available. For further assistance, please call 1-800-USA-RAIL.
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