Reserved seating is available on Acela and in Business Class on Northeast Regional, Palmetto, and Vermonter. Reserved seating allows for seamless boarding and takes the guesswork out of finding your seat. Safety is our first priority, and while we are limiting bookings on trains, only window seats will be available, including at tables. Your seat will be automatically designated when you complete your reservation. You may change your reserved seat and choose a different seat at any time after your booking is complete by viewing your reservation in the Amtrak app or on Amtrak.com. There is no fee to change your seat. Continue reading below for more details on how to select, book, and find your reserved seat.

Acela Business Class

Acela Business class is made up of five cars within the six-car train. The Quiet Car is located in Car 2 and the Cafe Car is located in Car 4. Most of the seats are rotated to be forward-facing. Seats at the conference tables and at the bulkhead do not rotate, so may be rear-facing during the trip.

Acela First Class

The First Class car on Acela, Car 1, is always either the first or the last car on the six-car train and includes both forward- and rear-facing seats. Some of the single seats turn and are always forward facing. In general, northbound Acela trains that originate in Washington have First class at the rear. Southbound Acela trains that originate from Boston have First class at the front.

Acela First Class Seat Diagram

 

Acela First Class Seat Diagram

Always forward facing

Business Class on Northeast Regional and Palmetto

The Business class car is the last car on the train and includes seats that are rotated to be forward-facing. Seats at the conference tables do not rotate, so may be rear-facing during the trip.

Northeast Regional Business Class Seat Diagram

 

Northeast Regional Business Class Seat Diagram

Business Class on the Vermonter

The Business class car on the Vermonter is adjacent to the Café Car. All the seats are rotated by the train crew to face forward.

Frequently Asked Questions

  • Your seat number is printed on your eTicket. Your seat number also appears on your Amtrak.com and Amtrak app booking confirmations.

    eTicket highlighting assigned seat beside car number
    boarding pass highlighting assigned seat beside car number
  • Not while you're making a reservation. Your seat will be automatically designated when you complete your reservation. You may change your reserved seat and choose a different seat at any time after your booking is complete using interactive seat maps on the Amtrak app or on Amtrak.com. There is no fee to change your seat.

    Amtrak app eticket highlighting assigned seat
    Amtrak website reservation details highlighting assigned seat
  • We will do our best to predict and display your direction of travel when you view your train's seat diagram on Amtrak.com or the app. You can view or change your seat at any time after booking, even onboard while your train is en route.

    A schedule change, equipment change or other unforeseen circumstance may cause the planned orientation of your train or seat  to change before departure. The conductor can also assist you with changing your seat onboard, subject to availability.

    On Acela

    Acela Business class consists of five cars on the six-car train. The Quiet Car is located in Car 2 and the Cafe Cafe is located in Car 4. Most of the seats are rotated to face forward, except for the seats at the conference tables and at the bulkhead.

    The Acela First class car is always either the first or the last car on the six-car train and is configured with both forward- and rear-facing seats. Some of the single seats are rotated by the train crew and are always forward facing.

    In Northeast Regional and Palmetto Business Class

    The Business class car is the last car on the train and is configured with forward-facing seats and two conference tables with four seats each. All the seats are rotated by the train crew to face forward, except for the seats at the conference tables, which means you could end up sitting in a rear-facing seat.

    A schedule change, equipment change, or other unforeseen circumstance may cause the planned location of the Business class car to change before departure.

    In Vermonter Business Class

    The Business class car on the Vermonter is adjacent to the Café Car. All the seats are rotated by the train crew to face forward.

  • Your reserved car and seat numbers will be displayed on your eTicket.

    Having trouble logging in or finding your reservation when you’re on business travel? Often, the email address or phone number associated with your reservation belongs to your travel agent or corporate travel agency.

    In the Amtrak app, all you need is your Reservation Number and Last Name and you can retrieve your reservation.

    Agents are available to assist you in the station or when you call 1-800-USA-RAIL. The conductor can also assist you with changing your seat onboard, subject to availability.

  • If you book your reservation together, we will reserve your designated seats together, subject to availability. If you book separately, collaborate with your travel companions to find and change to seats next to one another.

  • Before you move to an empty seat, you must change your reserved  seat in the Amtrak app or on Amtrak.com. Someone may have already reserved that seat but is boarding from a station down the line, or someone else could change to it en route. The conductor can also assist you  in checking whether an open seat is available between your origin and destination.

  • If you wish to reserve your seat in the Quiet Car on Acela, use the interactive seat map on Amtrak.com or in the Amtrak app to change your reserved seat. The Quiet Car is always located in Car 2 on Acela and is indicated in the seat map.

    On Northeast Regional or other services, the Quiet Car does not yet have reserved seating; seats are first come first serviced.

  • For your safety and to allow for physical distancing onboard, we are limiting bookings and capacity on our trains. Where there is reserved seating, aisle seats and rear-facing table seats will appear as blocked in the interactive seat maps. If you are traveling with a companion or group, your reserve seats will be auto-designated in separate rows, however you may sit next to one another in the adjacent aisle seats if you wish.