Frequently Asked Questions

• When does the Winter Park Express operate?

  The Winter Park Express will run over 12 weekends with departures each Friday, Saturday, and Sunday — beginning on the weekend of January 14 - 16 and ending on the weekend of April 1 - 3.

  The train departs Denver (DEN) at 7 am and arrives in Winter Park (WPR) at 9 am. The return trip departs Winter Park at 4:30 pm and arrives in Denver at 6:40 pm.

• What about weekday service?

  For trips Monday through Thursday, the California Zephyr — operating daily between Chicago and the San Francisco Bay area via Denver and Salt Lake City — offers service to Winter Park Resort (WPS) via a shuttle connection at Fraser, CO. Be sure to enter station code ‘WPS’ if you are booking the shuttle.
  

• How do I book a trip?

  Visit the fare finder on this page the Amtrak app. Select either a one-way or roundtrip ticket, your origin and destination, and your desired travel date(s).
  

• Do you offer group reservations?

  Visit the fare finder on this page the Amtrak app. Select either a one-way or roundtrip ticket, your origin and destination, and your desired travel date(s).
  

  Customers in small groups of up to eight can purchase Winter Park Express tickets at the fare finder on this page and the Amtrak app. Customers in groups of 9 - 14 can call 1-800-USA-RAIL (1-800-872-7245) to make a reservation. Groups of 15 or more — including requests for exclusive car occupancy — should make a group travel request and an Amtrak representative will contact you. For more information about group travel, call 1-800-USA-1GRP (1-800-872-1477) Monday through Friday, 6 am - 6 pm MT.
  

• How can I locate the stations?

  Visit the station detail pages for Denver - Union Station (DEN) and Winter Park Express stop at Winter Park Resort (WPR) for more information.
  

• What can I bring onboard? Can I bring my skis?

  Winter Park Express customers can bring two carry-on items and two personal items. Skis are part of your carry-on baggage and will be stored in a dedicated baggage area aboard the train. There is no extra fee for bringing your skis onboard.

  Alcoholic beverages cannot be brought onboard on the Winter Park Express. Both alcoholic and non-alcoholic drinks can be purchased onboard in the café.

• How early should I arrive?

  We recommend arriving at the station at least 30 minutes prior to departure.

• Do you offer lift tickets?

  Lift tickets can be purchased directly from the resort.

• What if I need to change or cancel my train ticket?

  See the change and cancellation policies for your ticket.

• Are there coronavirus protocols in place?

  Current federal law requires all customers and employees to wear a mask while onboard the Winter Park Express and in stations — regardless of vaccination status or state or local laws. Customers must also complete a pre-trip COVID-19 check within 24 hours of departure. See all of the coronavirus protocols Amtrak has put in place to make travel as seamless and safe as possible.

• Is this service available for travelers with a disability?

  Yes. Each departure offers dedicated accessible seating and both Denver (DEN) and Winter Park (WPR) are fully accessible stations. Additionally, customers can book a seat on the lower level of the car, which eliminates the use of stairs.

• Do I earn Amtrak Guest Rewards points? Can I redeem them to purchase a ticket?

  Amtrak Guest Rewards members earn 2 points per dollar spent on the Winter Park Express. Redeeming points for this train is not available at this time.