Frequently Asked Questions

• When does the Winter Park Express operate?

  The Winter Park Express will be offered over 11 weekends with departures every Friday, Saturday, and Sunday — beginning on the weekend of January 13 - 15 and ending on the weekend of March 24 - 26.

  The train departs Denver (DEN) at 7 am and arrives in Winter Park (WPR) at 9 am. The return trip departs Winter Park at 4:30 pm and arrives in Denver at 6:40 pm.

• What about weekday service?

  For trips Monday through Thursday, the California Zephyr — operating daily between Chicago and the San Francisco Bay area via Denver and Salt Lake City — offers service to Winter Park Resort (WPS) via a shuttle connection at Fraser, CO. Be sure to enter station code ‘WPS’ if you are booking the shuttle.
  

• How do I book a trip?

  Visit the fare finder on this page the Amtrak app. Then, select either a one-way or roundtrip ticket. Next, select your origin and destination (either DEN to WPR or WPR to DEN). Finally, select your desired travel date(s). Fares and options to book will be available on the next screen.

• Do you offer group reservations?

  Customers in small groups of up to eight can purchase Winter Park Express tickets at the fare finder on this page and the Amtrak app. Customers in groups of 9 - 14 can call 1-800-USA-RAIL (1-800-872-7245) to make a reservation. Groups of 15 or more — including requests for exclusive car occupancy — should make a group travel request and an Amtrak representative will contact you. For more information about group travel, call 1-800-USA-1GRP (1-800-872-1477) Monday through Friday, 6 am - 6 pm MT.
  

• How can I locate the stations?

  Visit the station detail pages for Denver - Union Station (DEN) and Winter Park Express stop at Winter Park Resort (WPR) for more information.
  

• What can I bring onboard? Can I bring my skis?

  Winter Park Express customers can bring two carry-on items and two personal items. Skis are part of your carry-on baggage and will be stored in a dedicated baggage area aboard the train. There is no extra fee for bringing your skis onboard.

  Alcoholic beverages cannot be brought onboard on the Winter Park Express. Both alcoholic and non-alcoholic drinks can be purchased onboard in the café.

• Can I purchase food and drinks onboard?

  During your trip, be sure to visit the bi-level Sightseer Lounge — offering panoramic views of the Rocky Mountains and Moffat Tunnel from upstairs and café service with snacks and drinks for sale downstairs.

  Check out the café menu.

• How early should I arrive?

  We recommend arriving at the station at least 30 minutes prior to departure.

• Do you offer lift tickets?

  Lift tickets can be purchased directly from the resort.

• What if I need to change or cancel my train ticket?

  See the change and cancellation policies for your ticket.

• Is this service available for travelers with a disability?

  Yes. Each departure offers dedicated accessible seating and both Denver (DEN) and Winter Park (WPR) are fully accessible stations. Additionally, customers can book a seat on the lower level of the car, which eliminates the usage of stairs.

• Do I earn Amtrak Guest Rewards points? Can I redeem them to purchase a ticket?

  Amtrak Guest Rewards members earn 2 points per dollar spent on the Winter Park Express. Redeeming points for this train is not available at this time.