Enhanced customer amenities include:
- A grand and spacious train hall featuring a sky lit atrium
- Dedicated customer waiting areas
- A combined ticketing and baggage area
- Improved passenger comfort and security
- Accessibility for customers with disabilities
- Inductive loop system for hearing assistance
- Complimentary WiFi in all customer spaces
- Dedicated lactation lounge for nursing mothers
New Metropolitan Lounge
The Metropolitan Lounge (formerly ClubAcela) is a premium lounge space providing travelers with a high-quality experience, including:
- Priority boarding
- Expanded food and beverage offerings
- Full-sevice bar with a variety of beer, wine, cocktails and a curated selection of meals available for purchase
- Family waiting area
- Dedicated customer service agents
- Private restrooms
- Complimentary WiFi
Hours of Operations
Moynihan Train Hall is open to the public daily from 5 am through 1 am and closed to the public between 1 am and 5 am. Between 1 am and 5 am, all Amtrak operations are handled at New York Penn Station, including baggage, Red Cap services, access and egress to platforms.
Amtrak Guest Rewards
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