Amtrak Guest Rewards Program Terms and Conditions
Last updated: August 6, 2026
A. General Membership Guidelines
Membership is open to all residents of the U.S. and Canada. To become a member ("Member") of the Amtrak Guest Rewards Program (the “Program”), individuals must enroll by visiting Amtrak.com (the "Site") and completing an enrollment form, or by calling 1-800-307-5000. To complete an enrollment, individuals must provide their full name, address, and email address (“Registration Data”). Full name is defined as the given name, middle initial (if any), and surname. Members shall be subject to any posted guidelines or rules applicable to these terms and conditions ("T&Cs") posted on this site (subject to routine updates), those obtained by calling 1-800-307-5000, or by writing to Amtrak Guest Rewards, P.O. Box 14368, Philadelphia, PA 19115. Only individuals age 13 and older may enroll via the Internet.
Members must provide a valid, unique email address upon enrollment. Members may opt in to receive monthly eStatements and offers by email. Only one Program account may be associated with a single email address.
Members have the option of opting in to receive information and offers via text messaging by updating their profile preferences. Only one Program account may be associated with a single mobile phone number. If there are multiple Members in a household who share a mobile phone number, those Members can choose to receive mobile information and offers associated with only one Program account.
Members agree to (a) provide true, accurate, current and complete Registration Data as prompted by the Program enrollment form, and (b) maintain and promptly update the Registration Data (found in the "My Account" section of the Site) to keep it true, accurate, current and complete. If a Member provides any Registration Data that is untrue, inaccurate, not current or incomplete, or if Amtrak, in its discretion, suspects that a Member’s Registration Data is untrue, inaccurate, not current or incomplete, Amtrak has the right to suspend, terminate, or refuse the Member’s current or future use of the Program.
Members will be provided with a membership number that identifies the individual Member (a “Membership Number”) upon enrollment. The Member should provide the Membership Number when making Amtrak reservations or transacting with Program partners in order to receive points. The Membership Number is unique to each individual Member and is not transferable.
Members agree that creation of a Membership Number and/or participation in the Program will represent the Member’s acceptance of these T&Cs and the Privacy Policy. Upon our request, you agree to sign a non-electronic version of these T&Cs.
Amtrak’s practices with respect to handling Registration Data and other information collected during a Member’s enrollment and participation in the Program are described in the Privacy Policy. The Privacy Policy describes how Amtrak provides Members with the financial incentive benefits of the Program in return for the points obtained by Members and the Registration Data and other information collected in connection with membership in the Program. Participation in the Program constitutes a voluntary opt-in to Amtrak’s financial incentive program as described in the applicable Notice of Financial Incentive, including the material terms, categories of personal information collected, and a good-faith estimate of the value of such information. Members may withdraw from the Program at any time without penalty by terminating membership.
B. Member Conduct
Members agree not to impersonate any person or entity using the Program, and not to upload, post, email, or otherwise transmit any material that contains software viruses, or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment used by the Program.
Members agree not to spam or flood the Site or service, or remove any copyright, trademark, or other proprietary rights notices contained on the Site.
Members also agree not to use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine," or in any way reproduce or circumvent the navigational structure or presentation of the Site or service or its contents, or otherwise interfere with, or disrupt, the Program or servers or networks connected to the Site, or violate these T&Cs or any requirements, procedures, policies or regulations of the Program, or of any networks connected to it.
Members agree not to intentionally or unintentionally violate any applicable local, state, national or international statutes, regulations, regulatory guidelines and judicial or administrative interpretations, or any rules or requirements established by Amtrak (all of which shall constitute "Applicable Law") in connection with their use of the Program.
C. Rules for Earning Amtrak Guest Rewards Points
Only one Program account will be allowed per individual. In the event that more than one account number is assigned to the same Member (duplicate accounts), only the applicable point credit, excluding any enrollment bonus in the duplicate account, can be transferred to the original account. Duplicate accounts and/or points earned or purchased not in accordance with Program Terms and Conditions will be canceled upon notification from the Member or at Amtrak's discretion.
From time to time, potential Members may be offered the opportunity to earn bonus points for enrollment. This bonus may be based on enrollment method or on a source enrollment promotion code that must be provided during the enrollment process. Only one enrollment bonus will be allowed per individual Member.
A Member may receive points only for his/her own travel and will not receive points for trips purchased by the Member, but not traveled personally by the Member. Points can be accumulated only once for each trip, regardless of the number of seats purchased. Accrued points, reward trips and coupons have no cash value except where required by applicable law and do not constitute property. Points represent a limited, revocable, non-transferable contractual right granted by Amtrak.
Points will not be awarded for travel on tickets issued as reward travel from Amtrak or on travel purchased through auction/discount portals such as eBay. Points will not be awarded for tickets purchased with an Amtrak Transportation Voucher. If a ticket is partially paid for with a Transportation Voucher, then the portion funded by the Transportation Voucher will not earn points; however, the remaining value of the ticket purchased will earn points.
Except as provided in this Section, Members who provide their Membership Number at the time of ticket purchase will earn 2 points for every $1 spent on Amtrak travel. Members will earn an additional 25% point bonus for qualifying Business class travel and an additional 50% point bonus for qualifying Acela First class travel. If a free One-Class Upgrade coupon is applied to a reservation, Member will be eligible for the point bonus associated with the original class of service, not the upgraded service. To receive points for Amtrak travel, the Member must provide his/her Membership Number at the time of making reservations and the passenger name must match the Member name. For travel on Amtrak that occurs prior to a Member's enrollment date, points will be awarded, upon request, only for travel that occurs within 21 days prior to the Member's enrollment date. Members may earn points for one train ticket used on a single train or individual train number on a single day. Additional tickets for the same train or individual train number, on the same day, will not earn points.
To resolve point discrepancies, Members must contact the Amtrak Guest Rewards Service Center in writing within 60 days following the transaction in question by mail or using the Contact Us form. Members must provide Amtrak with sufficient written documentation of the transactions in question. Written requests must also include the Member's name, Membership Number, address, and daytime telephone number. Submit written requests to: Amtrak Guest Rewards, P.O. Box 14368, Philadelphia, PA 19115. In the case of a dispute regarding points, Amtrak's decision will be final.
Points will be credited to a Member's account within 3 weeks after the completion of the Member's Amtrak trip. Points for 8000-series Thruway service travel may take up to 90 days to be credited. Members should retain their Amtrak ticket stubs or reservation confirmation until the points for their travel appear in their Program accounts.
If the Membership Number was not included when the Member made the reservation, retroactive credit may be requested within 120 days of travel. The Member may request retroactive credit online using the Missing Points Request Form. The Member may also request retroactive credit by contacting the Amtrak Guest Rewards Service Center by mail at the addresses in Section C or using the Contact Us form. Points will not be awarded for travel on Amtrak made without a Membership Number using unreserved tickets unless the unreserved ticket has the Member's name on the eTicket or ticket stub. If a Member purchases a ticket for Amtrak travel on board an Amtrak train, the Member may request retroactive credit by contacting the Amtrak Guest Rewards Service Center by mail at the addresses in Section C or by using the Contact Us form.
Members may have the opportunity to earn points by purchasing products or services from Program partners. Program partners, partner offers and partner locations are subject to change without notice, and Amtrak assumes no responsibility for partner changes or for informing Members of changes. Points earned through transactions with Program Partners will typically be awarded within 6 weeks.
Additional Exclusions. To earn points for Amtrak travel, the Member must travel on Amtrak using an Amtrak ticket. Members will not earn points for travel on Amtrak using a ticket issued by a carrier other than Amtrak. Members will not earn points for a step-up ticket paid to Amtrak from other carriers for use on an Amtrak train. Neither the originating carrier's pass nor the step-up amount paid to Amtrak is eligible to earn points. Members will not earn points for tickets purchased with discounted group fares. Members will not earn for Amtrak 7000-series Thruway services or the Canadian portion of joint Amtrak/VIA Rail Canada services.
D. Terminating Membership and Point Expiration and Forfeiture
Subject to these Program Terms and Conditions, points earned under the Program will not expire as long as the Program continues and the Member’s Program account is active. “Active” means that the Member earns and/or redeems Program points using his or her Membership Number within a 24-month period.
If no Member initiated qualifying activity is recorded or reported within 24 months for a Member, the Member’s points will expire. Members can view all point and travel activity in the "My Transactions" section of My Account on this site.
A Member’s points will automatically and immediately expire (and the Member forfeits them) if the Member terminates membership in the Program and the Member may not have access to other Program benefits. A Member may terminate membership in the Amtrak Guest Rewards program at any time by contacting the Amtrak Guest Rewards Program Service Center at 1-800-307-5000. If an individual later re-joins the Program, any forfeited points will not be reinstated.
Amtrak may, but is not required to, provide advance notice prior to point expiration, except where required by applicable law.
E. Claiming Rewards
Members may redeem Amtrak Guest Rewards points for eligible Program Rewards, subject to the terms and conditions set forth below and any additional restrictions applicable to a specific reward.
E.1 General Redemption Requirements
Unless otherwise expressly stated for a specific reward type:
- Members must have sufficient points available in their Program account at the time of redemption to obtain a Program Reward.
- Except where expressly permitted for a specific reward type, points may not be combined with cash, another Member’s points, or any other form of consideration.
- Amtrak reserves the right to limit the quantity, frequency, or type of Program Rewards that may be redeemed by a Member, at any time, in its reasonable discretion, and subject to applicable law.
- Certain Program Rewards are completed through an authorized third-party rewards portal (the “Rewards Portal”), accessible via the Amtrak Guest Rewards Ways to Redeem page.
- Amtrak is not responsible for any products or services provided by third-party companies participating in the Program (“Program Merchants”). Amtrak is not responsible for the quality, performance, or delivery of third-party rewards, and redemption through the Program does not constitute an endorsement or guarantee by Amtrak. Any issues related to third-party rewards must be resolved with the merchant providing the reward.
- Except where required by law, points will not be re-credited for returned, exchanged, unused, or forfeited Program Rewards.
- Amtrak reserves the right, in its sole discretion, to review, delay, withhold, cancel, reverse, or confiscate any redemption or reward, and to suspend or terminate Program participation, where a Member engages in fraudulent, abusive, deceptive, or improper conduct, including attempts to circumvent Program rules or redemption limits.
E.2 Amtrak Reward Travel
- Members may redeem points for Amtrak Reward Travel starting at 400 points by visiting Amtrak.com and ensuring the “Use Points” toggle is selected when entering their booking details on the home page OR by calling the Amtrak Guest Rewards Service Center at 1-800-307-5000.
- Members may book Amtrak Reward Travel using a combination of points and cash, provided the Member has a minimum point balance of 100 points.
- Reward Travel tickets must be reserved and obtained prior to train departure.
- Points may not be redeemed for Amtrak 7000-series Thruway services or the Canadian portion of joint Amtrak/VIA Rail Canada services.
- All Amtrak Reward Travel is subject to reward availability, and blackout dates may apply. Reward seats may not be available on all trains.
- Amtrak Reward Travel tickets may be modified or canceled in accordance with the fare rules associated with the ticket.
- Points will not be refunded for a redemption trip that is not canceled prior to the scheduled departure time (“no-show”).
- All modifications and cancellations are subject to availability and any applicable point or monetary penalties.
- If a redemption ticket has been printed (non e-Ticket), any eligible exchange or refund requires the unused ticket to be returned to the Amtrak Guest Rewards Service Center. For eTickets, no physical return is required and eligibility will be determined based on Amtrak’s electronic records.
- In the event of a service disruption, Amtrak will attempt to rebook the Member on the next available train at the same level of service. If only a lower level of service is available and is accepted by the Member, the difference in points for the ticket fare will be automatically re-deposited to the Member’s account, or upon request where automatic processing is not feasible.
E.3 Lounge Passes and Upgrade Coupons
Lounge passes and upgrade coupons are Amtrak-issued benefits that Members may acquire by redeeming points and are subject to the terms set forth in Section E.1 and the additional terms below.
- Redemption Process and Access
- Members may redeem points for lounge passes and upgrade coupons through Amtrak’s authorized third-party rewards portal (the “Rewards Portal”), accessible via the Amtrak Guest Rewards Ways to Redeem page.
- Members must be logged into their Amtrak Guest Rewards account on the Amtrak website to access the Rewards Portal. The portal is not accessible without proper authentication.
- The Rewards Portal is operated by a third-party service provider and will direct Members to a site that is outside of Amtrak’s website. Amtrak is not responsible for the technical operation of the Rewards Portal but authorizes its use for redemption fulfillment.
- The number of points required for a lounge pass or upgrade coupon reward may vary and is subject to change at any time, including without prior notice. The point amount applicable at the time of redemption will be disclosed at that time.
- Reward lounge passes and upgrade coupons are accessible through the Member’s account on the Amtrak website or mobile app and are valid for twelve (12) months from the redemption date. Unused rewards expire and the points used to redeem them are forfeited.
- Lounge Pass Rewards
- Lounge passes may be redeemed for access to participating Amtrak lounges at eligible stations, subject to lounge capacity, access policies, and hours of operation. View additional details at https://www.amtrak.com/station-lounges.
- Same-day Amtrak ticketed travel is required, and additional eligibility requirements may apply depending on the lounge location.
- Participating lounges, amenities, access rules, and any applicable restrictions may vary by station and are subject to change. View additional details at https://www.amtrak.com/station-lounges.
- Lounge passes are single-use, non-transferable, have no cash value, and must be presented by the Member at the time of entry along with valid same-day Amtrak travel documentation. Amtrak reserves the right to deny access for misuse or violation of Program terms.
- Upgrade Coupon Rewards
- Upgrade coupons may be redeemed for an upgrade from Coach to Business Class or from Business Class to First-Class, within 12 hours of departure, subject to space availability and any applicable route-, train-, or fare-based restrictions.
- Points may not be combined with cash to obtain an upgrade in service class.
- A one-class upgrade may be applied to a one-way trip only.
- To apply an upgrade coupon reward, a Member must first book a ticket for a lower class of service, then follow the instructions provided via the Amtrak mobile app or Amtrak.com (available at https://www.amtrak.com/coupons).
E.4 Gift Cards and Other Non-Travel Rewards
Gift cards and other non-travel rewards are fulfilled through an authorized third-party service provider on behalf of Amtrak and are subject to the terms and conditions in Section E.1 and the additional terms below.
- Eligibility and Access
- Gift card redemptions are completed through an authorized third-party rewards portal accessible via the Amtrak Guest Rewards Ways to Redeem page.
- Members must be logged into their Amtrak Guest Rewards account to access the portal. Amtrak is not responsible for the technical operation or availability of the portal.
- Redemption Frequency Limits
- Members may redeem points for no more than two (2) gift cards per Amtrak Guest Rewards account within a rolling twenty-four (24) hour period, regardless of gift card brand, denomination, or delivery method.
- Additionally, members may not redeem for more than $300 of aggregate value in gift cards within a 7-day period, regardless of gift card brand, denomination, or delivery method.
- Amtrak may impose additional frequency or aggregate value limits on gift card redemptions, which will be disclosed to Members at the time of redemption.
- Any attempt to circumvent this limitation may result in cancellation or reversal of the redemption, forfeiture of points, suspension or termination of Program participation, or other action, in each case in accordance with applicable law and proportionate to the conduct involved.
E.5 Program Integrity, Misuse, and Changes
Amtrak may suspend or terminate a Member’s participation in the Program and void any associated rewards or points as a result of fraudulent, abusive, deceptive, or improper conduct.
Amtrak further reserves the right to modify, suspend, or discontinue any Program Reward, redemption option, point value, eligibility requirement, or restriction at any time, and will provide notice of material changes where required by applicable law. The availability of any reward at a particular point value is not guaranteed.
From time to time, Amtrak may introduce additional reward types or redemption options, including those offered in coordination with third-party partners, subject to additional terms and conditions disclosed at the time such rewards are made available.
F. Amtrak Guest Rewards Conditions
Except for the Mutual Agreement to Arbitrate, Amtrak may, in its discretion, cancel, modify, restrict, or terminate the Program or any aspects or features of the Program (except the Arbitration Agreement) at any time without prior notice. Updated Program rules will be available at Amtrak.com. Any change in the Program will apply to unredeemed points as well as points Members may earn in the future.
In accumulating points or Program Rewards, Members may not rely upon the continued availability of any Program Reward and Members may not be able to obtain all offered Program Rewards for all destinations or trips. Amtrak and its partners have the right to change, limit, modify, or cancel Program rules, regulations, rewards, and reward levels at any time. That includes, without limitation, increasing the levels or number of points required for a Program Reward, changing Program Rewards, reducing the number of seats available for Program Rewards on Amtrak trains, adding blackout dates, limiting rooms available for a Program Reward at any participating hotel, changing locations served by Amtrak or its partners, changing or canceling the Program Rewards offered by Program Merchants, or changing or canceling partner participation in Amtrak Guest Rewards. Program rules may change due to changes in Program Merchant rewards programs. Redemption of all Program Rewards is subject to availability. In the event that any of these conditions occur, Members may not be able to obtain certain Program Rewards. Amtrak assumes no liability for these changes. Some Amtrak train or bus services, such as special excursions, may be excluded from Program Reward availability at Amtrak's discretion.
Earnings of points and redemption of Program Rewards may be subject to income or other taxes. Members are responsible for taxes, if any, due on points or Program Rewards. Nothing in this section limits liability to the extent such limitation is prohibited by applicable law.
If, in their sole discretion, Amtrak or its partners suspect fraud, misrepresentation, abuse, or violation of applicable rules involving points or Program Rewards use, Amtrak and its partners have the right to take appropriate administrative and/or legal action, including the cancellation of accumulated points and Program Rewards, and termination of Program participation.
If Amtrak and/or any Program partner or Program Merchant improperly denies a Member point credit, Program Rewards, or some other benefit, the Member's exclusive remedy shall be the issuance of the improperly denied credit, Program Reward or benefit, to the extent permitted by applicable law, or such other comparable benefit as determined by Amtrak, which shall have no additional liability whatsoever.
By participating in the Program, Members agree to receive mailings from Program Merchants. Members may request to be removed from Program partner mailings by contacting the Amtrak Guest Rewards Service Center. Members may review our complete Privacy Policy by accessing Amtrak.com, by calling 1-800-307-5000, or by writing to Amtrak Guest Rewards at the address set forth in Section C.
The Program is subject to all applicable laws and regulations and the redemption of Amtrak rewards is void where prohibited by law. The sale or barter of any Program Reward or other reward offered through the Program, other than by Amtrak, is expressly prohibited.
Amtrak reserves the right to make promotional offers selectively available to Members, based on travel activity, geographic location, Program participation, or other factors.
Accrued points are not transferable in the event of Member death or divorce. All points are subject to all other Program rules. Once points have expired in accordance with the Program rules, they will not be reinstated.
Each Member shall be responsible for advising Amtrak of any changes of name, address, email, or any other profile information.
Except as otherwise provided, the Program is only open to individual participants and not corporations or businesses. Pooling of points or using another individual's account is considered fraudulent and may result in the loss of all points.
AMTRAK MAKES NO WARRANTIES OR REPRESENTATION EITHER EXPRESSED OR IMPLIED, AND EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY AND DAMAGES (INCLUDING DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES) WITH RESPECT TO TYPE, QUALITY, OR FITNESS OF GOODS OR SERVICES PROVIDED THROUGH THIS PROGRAM TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW.
Amtrak is not responsible for requests or correspondence lost or delayed in the mail. Amtrak also reserves the right to correct errant Program point values represented on statements or the Site. Amtrak reserves the right to adjust Point values at its sole discretion.
Each Member is responsible for remaining knowledgeable as to the Program terms and conditions and as to the number of points in his or her account. Neither Amtrak nor Program Merchants will be liable for any of the following: incorrect or inaccurate transcription of entry information; problems related to any of the equipment or programming associated with or utilized by the Member; any human error; any interruption, deletion, omission, defect, or line failure of any telephone network or electronic transmission; problems relating to computer equipment, software, or inability to access the Site; any other technical or non-technical error or malfunction; lost, late, stolen, illegible, incomplete, garbled, misdirected, mutilated, or postage due mail, or other mail for whatever reason.
Notices to Members may be made via either email or regular mail using the contact information in a Member's account profile or other information that such Member has provided to Amtrak in connection with the Program. Members also may be notified of material changes to these T&Cs or other matters on Amtrak.com.
Electronic Communications. By enrolling in the Program, Members consent to receive all disclosures, notices, and communications electronically, including via email or posting to Amtrak.com, in accordance with applicable law.
Except for the Arbitration Agreement, all terms and conditions are subject to change. Amtrak reserves the right to alter or cancel the Program at any time.
All interpretations of Program terms and conditions shall be at the sole discretion of Amtrak.
PLEASE READ AMTRAK’S MUTUAL AGREEMENT TO ARBITRATE CAREFULLY. IT AFFECTS HOW DISPUTES ARE RESOLVED.
Arbitration Agreement
Mutual Agreement to Arbitrate (“Arbitration Agreement”). This Arbitration Agreement is intended to be as broad as legally permissible, and, except as it otherwise provides, applies to all claims, disputes, or controversies, past, present, or future, that otherwise would be resolved in a court of law or before a forum other than arbitration. Amtrak and Customer (on behalf of yourself and any individuals for whom you purchase tickets, including, without limitation, family members, minor passengers, colleagues and companions (collectively “You” or “Your”), AGREE that this Arbitration Agreement applies, without limitation, to claims Amtrak may have against You and claims You may have against Amtrak and any affiliates or related entities, or against any party to which Amtrak owes indemnity (which party may also enforce this Arbitration Agreement), including without limitation any host railroad, based upon or related to: these Terms and Conditions, breach of contract, tort claims, common law claims, Your relationship with Amtrak, tickets, services and accommodations provided by Amtrak, carriage on Amtrak trains and equipment, any personal injuries (including, but not limited to, claims for negligence, gross negligence, physical impairment, disfigurement, pain and suffering, mental anguish, wrongful death, survival actions, loss of consortium and/or services, medical and hospital expenses, expenses of transportation for medical treatment, expenses of drugs and medical appliances, emotional distress, exemplary or punitive damages arising out of or related to any personal injury), and any claims for discrimination and failure to accommodate, which shall be decided by a single arbitrator through binding arbitration and not by a judge or jury. Except with respect to the Class Action Waiver below, the arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the validity, applicability, enforceability, unconscionability or waiver of this Arbitration Agreement, including, but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable. This Arbitration Agreement is governed by the Federal Arbitration Act (“FAA”) and evidences a transaction involving commerce. The arbitration will be conducted before a single arbitrator under the Consumer Arbitration Rules of the American Arbitration Association ("AAA"), which are available at the AAA website (www.adr.org). A court of competent jurisdiction shall have the authority to enter judgment upon the arbitrator's decision/award. The parties agree to bring any claim or dispute in arbitration on an individual basis only, and not as a class or representative action, and there will be no right or authority for any claim or dispute to be brought, heard or arbitrated as a class or representative action ("Class Action Waiver"). Regardless of anything else in this Arbitration Agreement and/or the applicable AAA Rules, any dispute relating to the interpretation, applicability, enforceability or waiver of the Class Action Waiver may only be determined by a court and not an arbitrator. This Arbitration Agreement does not apply to any claim or dispute that an applicable federal statute states cannot be arbitrated.
The failure of Amtrak to exercise or enforce any right or provision of these T&Cs shall not constitute a waiver of such right or provision.
Each Member represents that such Member is of sufficient legal age to use the Program and to create binding legal obligations for any liability such Member may incur as a result of such Member's use of the Program.
Claims of Copyright Infringement. The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials hosted by Amtrak or one of its subsidiaries infringe your copyright, you (or your agent) may send Amtrak a notice requesting that the material be removed, or access to it blocked. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send Amtrak a counter-notice. Notices and counter-notices to Amtrak must meet the then-current statutory requirements imposed by the DMCA. Notices and counter-notices with respect to the Site should be sent to:
Amtrak Law Department
Copyright DMCA Complaint
1 Massachusetts Avenue, NW
Washington, DC 20001
We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, please be aware that there can be penalties for false claims under the DMCA.
Links to Other Websites. The Site may contain links to other Internet websites or resources. Amtrak neither controls nor endorses such other websites, nor has Amtrak reviewed or approved any content that appears on such other websites. You acknowledge and agree that Amtrak shall not be held responsible for the legality, accuracy, or inappropriate nature of any content, advertising, products, services or information located on or through any other websites, nor for any loss or damages caused or alleged to have been caused by the use of, or reliance on, any such content.
Indemnification. You agree to indemnify, defend and hold Amtrak, its officers, directors, employees, agents and representatives harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys' fees), or other expenses that arise directly or indirectly out of or from (a) your breach of this Agreement; (b) any allegation that any materials that you submit to Amtrak or transmit to the Site infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party; and/or (c) your activities in connection with the Site or any services related to the Site.
Disclaimers. THE SITE, THE MATERIALS ON THE SITE, AND ANY PRODUCT OR SERVICE OBTAINED OR ACCESSED THROUGH THE SITE ARE PROVIDED "AS IS" AND WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, AMTRAK, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, SUPPLIERS, ADVERTISERS, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF TITLE, NON–INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ALL WARRANTIES RELATING TO THE ADEQUACY, ACCURACY OR COMPLETENESS OF ANY INFORMATION ON THE SITE AS IT RELATES TO THE PROGRAM. Applicable law may not allow the exclusion of implied warranties, so the above exclusions may not apply to you. AMTRAK AND ITS AFFILIATES, SUPPLIERS, AGENTS AND SPONSORS DO NOT WARRANT THAT YOUR USE OF THE SITE WILL BE UNINTERRUPTED, ERROR–FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER(S) ON WHICH THE SITE IS HOSTED ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT YOU ARE RESPONSIBLE FOR OBTAINING AND MAINTAINING ALL TELEPHONE, COMPUTER HARDWARE, AND OTHER EQUIPMENT NEEDED TO ACCESS AND USE THE SITE, AND ALL CHARGES RELATED THERETO. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND YOUR RELIANCE THEREON.
Aspects of the Amtrak Guest Rewards Program are covered by one or more of the following patents: U.S. Patent No. 5,774,870; U.S. Patent No. 6,009,412; and U.S. Patent No. 6,578,012
G. Select, Select Plus, Select Executive Membership
Select, Select Plus, or Select Executive membership status is an extension of the Amtrak Guest Rewards Program. All terms and conditions for the standard Amtrak Guest Rewards Program apply to Select, Select Plus and Select Executive membership.
Select membership is automatically achieved by earning 5,000 Amtrak Guest Rewards Tier Qualifying Points (TQPs) during a calendar year. Select Plus membership is automatically achieved by earning 10,000 Amtrak Guest Rewards TQPs during a calendar year. Select Executive membership is automatically achieved by earning 20,000 Amtrak Guest Rewards TQPs during a calendar year. TQPs are the base points Members earn for traveling on Amtrak using a membership number and through special promotions. Amtrak may offer the ability to earn TQPs through non-travel promotions. Each Member may earn a maximum of 4,000 TQPs by non-travel means per year.
Select, Select Plus and Select Executive benefits and qualification requirements may change from year to year. Select/Select Plus/Select Executive benefits are subject to availability.
In order to receive Select/Select Plus/Select Executive benefits, the Select/Select Plus/Select Executive Member is responsible for providing his/her Amtrak Guest Rewards Select/Select Plus/Select Executive membership card or membership number when required.
Tier Bonus Points: Select Members will earn an additional 25% on base Amtrak travel points awarded. Select Plus Members will earn an additional 50% on base Amtrak travel points awarded. Select Executive Members will earn an additional 100% on base Amtrak travel points awarded. For example, for every four points earned, one extra point will be awarded for Select, two extra points will be awarded for Select Plus, and four extra points will be awarded for Select Executive. Bonus points apply only to points earned directly through Amtrak travel and will not be awarded on points earned through Program partners, points purchased through Program partner rewards or Amtrak bonus points.
Members can belong to only one membership level at any given time; Members cannot be Select, Select Plus and Select Executive, or any combination, at the same time, and can earn either the Select, the Select Plus or the Select Executive point bonus on travel, based on tier qualification, but not multiple bonuses.
All partner offers are subject to the partner's own terms and conditions.
Amtrak and its partners reserve the right to change, modify or terminate the Select, Select Plus or Select Executive membership tier or any of its benefits at any time, with or without notice.
H. Buy/Gift Points
You may purchase points for your membership or purchase points to give to another Amtrak Guest Rewards Member. These points are referred to as “Buy/Gift Points.” Buy/Gift Points are sold by Points.com.
To purchase points, you must have the applicable Member’s Amtrak Guest Rewards member number and a valid credit card accepted by Points.com.
Buy/Gift Points can be purchased in increments of 500 points, and each Member may buy or receive up to a total of 50,000 points in a calendar year. Select, Select Plus and Select Executive Members are not subject to limits on the number of points they may buy or give in a calendar year. Separate buy/gift purchase limits may be set during bonus point promotional offer periods.
Buy/Gift Points will typically be posted to the recipient Member’s account the same day as purchased, however please allow up to 72 hours for transactions to complete.
Buy/Gift Points do not count toward Select, Select Plus or Select Executive status for the purchaser or the recipient.
Buy/Gift Points purchases are sold in U.S. Dollars. In the event that payment for Buy/Gift Points is not received, Amtrak reserves the right to cancel such points.
Payments for Buy/Gift Points are not refundable and not exchangeable.
The purchase of points and gifts of points are final.
Any points transferred through this agreement may not be conveyed to persons engaged in the sale, direct or indirect of points or arranging for the sale of such points.
Purchases from Points.com may be subject to additional terms and conditions between you as the purchaser and Points.com. Such terms and conditions, if any, will be displayed on the Points.com website at the time of purchase. Amtrak is not a party to any such terms and conditions.
I. Share Points
A Member may transfer points from his or her account to the account of another Amtrak Guest Rewards Member. These points are referred to as “Share Points”.
To share points, a Member must have his or her Amtrak Guest Rewards member number and the recipient's Amtrak Guest Rewards member number.
Points can be shared in increments of 1,000 points. Members may not share more than 100,000 points total in a calendar year. Select Executive Members are not subject to limits on the number of points they may share.
Share Points are typically posted to the recipient's Amtrak Guest Rewards account the same day, however please allow up to 72 hours for points to appear in the recipient’s account.
Share Points do not count toward Select, Select Plus or Select Executive status for the recipient.
Members will be charged $0.01 USD per point transferred. GST/HST and/or other applicable taxes apply to residents in Canada. Amtrak retains the right to transfer points back to the original account if the payment is not received.
Payments for Share Points are not refundable and not exchangeable.
All Share Points transactions are final. Once a transaction is complete and payment is received, the points will not be re-deposited to the original account under any circumstance.
Any points transferred through this agreement may not be conveyed to persons engaged in the sale, direct or indirect of points or arranging for the sale of such points.
Amtrak Guest Rewards
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