Enhanced customer amenities include:
- Nearly double the customer space
- Improved boarding experience
- Improved passenger comfort and security
- Accessibility for customers with disabilities
- New architectural finishes and more natural light
- New restrooms
New Metropolitan Lounge
The concourse will include a Metropolitan Lounge (formerly ClubAcela), a premium lounge space providing travelers with a high-quality experience, including:
- Priority boarding
- Expanded food and beverage offerings
- Dedicated customer service agents
- Private restrooms
- Complimentary WiFi
Launch Date
The modernized Washington Union Station concourse will open in 2026.