Use Your Amtrak Guest Rewards Coupons

You can use your upgrade, companion, lounge pass and discount coupons from Amtrak Guest Rewards on Amtrak.com and the Amtrak app. Free trip coupons may be redeemed via phone.

Upgrade Coupons

Upgrade coupons can be applied to existing reservations within the window of time referenced on your coupon.

On the Amtrak App

  1. Sign in to your Amtrak account.
  2. Locate your ticket on the home screen and tap "Trip Tools," then "Upgrade".
  3. Press "Apply" next to the upgrade coupon you’d like to use.
  4. Press "Confirm".
  5. Your new ticket will be added on the app instantly.

Be sure to update to the latest version of the Amtrak app to enjoy this feature.

On Amtrak.com

  1. Sign in to your Amtrak account.
  2. Click on "My Account" and select "My Trips".
  3. Under "Current Reservations," choose "Show".
  4. Find the reservation you wish to modify and click "View/Edit".
  5. Select "Use Upgrade".
  6. Choose the Upgrade coupon you’d like to apply.
  7. Select "Complete Upgrade".
  8. A new ticket with your upgraded reservation will be sent to you instantly.

Companion and Discount Coupons

Companion and discount coupons can be applied when you book a trip.

On the Amtrak App

  1. Sign in to your Amtrak account.
  2. When entering your information to book a trip, tap the "Discounts" field.
  3. Choose the companion or discount coupon you’d like to apply.
  4. The coupon will be applied to your booking on the next screen.

On Amtrak.com

  1. Sign in to your Amtrak account.
  2. When entering your information to book a trip, look for the "Advanced Search” drop-down menu.
  3. Select the coupon you'd like to apply from the list that displays under the Coupon Code option or enter a coupon number.
  4. The coupon will be applied to your booking on the next screen.

Lounge Passes

Single-Visit Lounge Passes can be used on your next visit to an Amtrak lounge.

On the Amtrak App

  1. Sign in to your Amtrak account.
  2. Tap "Account" and select "Lounge Access".
  3. Present your Lounge Pass and same-day ticket for entry into the lounge.

On Amtrak.com

  1. Sign in to your Amtrak account.
  2. Select your name on the top of the screen to view your “My Account” options.
  3. Select "Lounge Access" to access and present your Lounge Pass and same-day ticket for entry into the lounge.

Free Trip Coupons

Your free trip coupons can be redeemed when you’re ready to book a trip.

Via Phone

  1. Call 1-800-307-5000 and ask the agent to apply your coupon.

At the Station

  1. Print your coupon.
  2. Ask the Amtrak station agent to apply your coupon.

Don’t Have Any Coupons?

You can receive Amtrak Guest Rewards coupons in several different ways:

  • Redeem your points for One-Class Upgrades.
  • Earn tier status and enjoy benefits like One-Class Upgrades, Companion Coupons and discount coupons.
  • Lounge passes can be redeemed when you’re ready to book a trip.