On most Amtrak trains, you have three options for seating accommodations. The availability of these options varies depending on your route and the type of train equipment in use.
Business Class is the minimum class of service on Acela Express. Every seat is reserved. On many short/medium-distance trains, Business Class offers complimentary non-alcoholic beverages and newspapers.
Acela Express First Class offers spacious seating with at-seat service in a quiet, elegant atmosphere. Complimentary meals, beverages, hot towels and newspapers are included.
You can upgrade your accommodations from Coach Class to First Class and Business Class seats on Amtrak.com, through our mobile applications, at a staffed station or over the phone at 1-800-USA-RAIL.
On trains with sleeping accommodations , you may be able to upgrade to a roomette or bedroom, availability permitting.
The Conductor can help you with a seat or sleeper upgrade on board your train if unsold space is available.
Accessible seating is provided in Coach Class, Business Class and Acela Express First Class for passengers who use wheelchairs or have mobility impairments.
Accessible Seats: Often referred to as Transfer Seats, accessible seats offer extra room making it easier for a passenger to transfer from a wheelchair into the seat, a passenger who uses a walker, a passenger with a leg in a cast that doesn’t bend and thereby requires additional legroom or a passenger with a large service animal, etc. There is room nearby to store a passenger's folded wheelchair.
Wheelchair Space: There is no seat in the wheelchair space area, but passengers may park, and remain in, an occupied wheelchair here. There is no wheelchair lockdown device.
View more information about accessible seating in Making Reservations for Accessible Space.
Amtrak will monitor seating of passengers to ensure compliance with the following policies: