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Station Lounges

ClubAcela, Metropolitan Lounge and First Class Lounge

Amtrak offers several types of private lounges for Acela Express First Class passengers, sleeping car passengers, Amtrak Guest Rewards Select Plus, Select Executive members, United Club Members and private car owners.

Who is Eligible for Access?

  • Amtrak Guest Rewards members with a valid Select Plus or Select Executive member card.
  • Amtrak passengers with a same-day ticket (departing) or ticket receipt (arriving) in First Class or sleeping car accommodations.
  • Complimentary ClubAcela Single-Day Pass holders. Same-day travel ticket not needed.
  • Private car owners/lessee and party between time of arrival and departure specified in the reservation. Provide reservation number to Club representative upon entry.
  • United Club Members with a valid United Club Card are entitled to access ClubAcela locations and may bring in two guests or their spouses and children under the age of 21. United Global First or United BusinessFirst passengers with a flight coupon or boarding pass with a same-day, international segment in United Global First or United BusinessFirst are also entitled to ClubAcela access.


ClubAcela provides a quiet, refined atmosphere where passengers may wait for their trains or unwind after detraining. ClubAcela features include:

  • Comfortable, quiet lounge seating
  • Complimentary non-alcoholic beverages and snacks
  • Internet access
  • Free local phone calls
  • Fax and photocopy service
  • Newspapers and periodicals
  • Television
  • Attendants to assist with reservation, ticketing and local entertainment needs
  • Features may vary by location.

ClubAcela lounges are located in the following stations:

  • Boston - South Station (5:30 am - 9:30 pm daily)
  • New York - Penn Station (5:15 am - 9:30 pm Mon - Fri; 7 am - 9 pm Sat - Sun)
  • Philadelphia - 30th Street Station (6 am - 9 pm daily)
  • Washington, DC - Union Station (4:45 am - 10 pm Mon - Fri; 5 am - 10 pm Sat - Sun)

ClubAcela Customer Rules & Privileges

  • ClubAcela customers traveling in First Class or sleeping car accommodations, Single-Day Pass holders, Select Plus and Select Executive members may bring immediate family members traveling together, or one, non-family guest. Unaccompanied guests are not permitted.
  • Other than those listed above, access is limited to the person whose name is printed on the Amtrak ticket. A ticket must be displayed each time a customer enters the Club.
  • Amtrak reserves the right to restrict family and business associate access during peak periods.
  • Individuals must be at least 18 years of age. No one under 18 will be admitted without accompaniment by an adult ClubAcela customer.
  • Attire and conduct of ClubAcela customers and their guests must be in keeping with good taste and a dignified atmosphere.
  • Food and beverages may not be brought into ClubAcela for consumption. Advise the Club attendant if special needs require consumption of personal food and beverages while in the Club
  • All ClubAcela locations are non-smoking.

ClubAcela Conference Rooms

  • Complimentary conference rooms are available for use at all ClubAcela locations.
  • ClubAcela customers may reserve conference rooms in advance by calling the Club locations directly.
    - Boston: 617-757-1520
    - New York: 212-630-7108
    - Philadelphia: 215-349-3090
    - Washington: 202-906-3012
  • All conference rooms are booked on a first-come, first-served basis. Usage limited to a two-hour time period.
  • Customers reserving conference room may be accompanied by attendees. Meeting organizers must arrive before other participants are allowed access to the Club.

Metropolitan Lounge

Similar to ClubAcela, Metropolitan Lounges are available to sleeping car passengers, business class passengers with the same day travel ticket (departure or arrival) and Amtrak Guest Rewards Select Plus or Select Executive members, and include: 

  • Comfortable, quiet lounge seating
  • Complimentary soft drinks and coffee
  • Ticketing assistance
  • Internet access

Metropolitan Lounges are located in the following stations:

  • Chicago - Union Station
  • Los Angeles - Union Station
  • Portland, OR - Union Station

First Class Lounge

Unattended, separate sleeping car passenger and Amtrak Guest Rewards Select Plus or Select Executive member waiting rooms are available in the following stations:

  • St. Paul/Minneapolis
  • St. Louis
  • New Orleans
  • Raleigh