<![CDATA[Amtrak Station News]]> Weblog Editor 2.0 Mon Feb 08 00:00:00 EST 2016 <![CDATA[New East Lansing Amtrak Station]]>

Effective January 25, 2016

On January 25, Amtrak service in East Lansing, MI, will move to the Capital Area Multi Modal Gateway, located immediately (250 feet) west of the existing station.

The last train to stop at the current station will be westbound Train 365 on the morning of January 25. After Train 365 departs, the station will close, and all Amtrak operations will move to the Gateway. Please note that passengers will continue to use the existing platform at the new station.

About Capital Area Multi Modal Gateway

The new state-of-the-art station offers a larger waiting room and an expanded parking lot. As a multi-modal facility, the Gateway features seamless connections between trains, intercity buses and local Capital Area Transit Authority (CATA) bus services.

Make your reservation here on Amtrak.com, our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245). Thank you for traveling with Amtrak.

PSN 1116-46

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Santa Clara Great America Station Parking Temporarily Unavailable]]>

Effective January 4 through February 12, 2016

Parking at the Santa Clara Great America station will be temporarily unavailable between January 4 and February 12, 2016, due to the Super Bowl taking place at Levi Stadium. Passengers who anticipate leaving their car for the day or multiple days at Great America station should consider parking at the Caltrain San Jose Diridon station located at 65 Cahill Street, San Jose 95110.

Drop Off and Pick Up

Motorist driving to the Santa Clara Great America station will have access to a temporary "Kiss & Ride" parking lot at 5151 Lafayette Street, Santa Clara, CA 95054. Passengers can be dropped off or picked up there, which is in close proximity to the Great America Capitol Corridor train platform. Autos may park there for up to 10 minutes.

Walking between the Station and the "Kiss & Ride" Lot

Departing and arriving passengers walking between the station and the "Kiss & Ride" lot must use the signaled cross walk across Lafayette Street through the walkway to the train platform (and vice versa). Please be aware, passengers walking to and from the "Kiss N Ride" lot must use the pedestrian crossing over the railroad track at the station.

Do Not Walk in Front of Approaching or Departing Trains

Always, Stop, Look and Listen for approaching trains. Wait until all trains have passed before crossing the track.

We appreciate your patronage and apologize for any inconvenience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 1215-35

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Winona, MN, Station Will No Longer Be Staffed]]>

Effective Monday, December 7, 2015

The Winona, MN, Amtrak station will no longer be staffed by Amtrak personnel. As a result, ticketing and Amtrak Express services will be discontinued. While the station will not be staffed, Amtrak personnel on the train will assist passengers boarding and detraining.

Baggage Service

Passengers checking bags should obtain an Amtrak luggage tag from the caretaker at the station. Tags will also be available at the station. Passengers will check baggage at trainside with an Amtrak crew member. Baggage checked to Winona will be picked up at the same location.

Ticketing Options

Passengers with credit cards may make reservations and obtain eTickets over the phone, at Amtrak.com, or through our free mobile apps.

Passengers who require ticketing or other assistance from station personnel can use the La Crosse, WI, station located 29 miles south of Winona.

Station Hours

The station will be open daily with expanded hours from 9:00 a.m. – 9:00 p.m., to allow passengers access to the waiting room, restrooms and vending machines.

We appreciate your patronage and apologize for any inconvenience. For reservations and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 1215-26

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Elevator Outage Affects Northbound Passengers Arriving at Route 128 Station]]>

Effective Until Further Notice

Elevator and Escalator Project Underway

Amtrak and MBTA have begun work on a project to rebuild the escalators and elevators at the Route 128 station. While the work is in progress, the elevator servicing Track 2 is out of service.

During this time, shuttle van service is available to transport passengers from the platform to the station entrance. Station personnel will be on hand to assist as needed. Passengers may also reach the on-duty station manager by calling 781-751-5102.

We appreciate your patronage and apologize for any inconvenience you may experience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0715-168

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Joliet Amtrak Station Temporarily Located Across from Silver Cross Field Baseball Park]]>

Effective through Late 2016

Amtrak in Joliet, IL, moved its ticket office and boarding platform to a temporary facility in 2014 to accommodate a long-term construction project, and is expected to return to its permanent location in late 2016.

The temporary facility is located at the northwest corner of East Jefferson Street and Mayor Art Schultz Drive (formerly N. Michigan Street) on the east side of the rail line. The facility is about two blocks northeast of Joliet Union Station, directly across from Silver Cross Field baseball park.

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Parking - Allow Extra Time

Passengers parking at Joliet parking lots should allow an additional 10 to 15 minutes to walk to the boarding platform.

Drop-Off/Pick-Up at the Temporary Trailer Facility

Passengers who are not parking at the lot should be dropped off and picked up at the temporary Amtrak facility north of Jefferson St. on Mayor Art Schultz Drive.

Getting to the Temporary Facility from Joliet Union Station: Cross the Street Safely

For your safety, do not cross the street at Jefferson Street and Mayor Art Schultz Drive due to heavy vehicle traffic at that intersection. Passengers walking from Joliet Union Station to the temporary facility should follow directional signage leading to the stop light at Jefferson Street and Scott Street, cross to the north side of the street, turn right on Jefferson Street, then walk east under the railroad viaduct to the trailer on the left side of the street.

Thank you for traveling with Amtrak. We appreciate your patronage. The most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

Metra Trains

Metra trains also serve Joliet at multiple platforms, including the Amtrak temporary platform on Art Schultz Drive. Follow the directional signage.

PSN 0615-148

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Milwaukee Station - Ticket Sales and Boarding Gates Close Earlier]]>

Effective Until Further Notice

For your safety and security, and the security of our passengers, the following changes have been made to ticket sales and boarding procedures at the Milwaukee Intermodal Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

For reservations and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN - 0515-129

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Transit Center Construction Begins Near Chicago Union Station]]>

Effective May 8, 2015 through Spring 2016

Chicago Department of Transportation will begin construction of Union Station Transit Center, a new Chicago Transit Authority (CTA) bus facility just south of Chicago Union Station. The transit center is scheduled to open for service in the spring of 2016.

Starting Friday morning, May 8, 2015,eastbound Jackson Blvd. between Clinton Street and Canal Street will be temporarily reduced to only two through lanes with no parking lanes. In addition, the right turn from Jackson Boulevard onto southbound Canal will be permanently eliminated. Northbound traffic on Canal Street from Van Buren Street to Jackson Boulevard will be temporarily reduced from three lanes to two lanes.

Bus Stop Changes Near Chicago Union Station
  • A CTA bus stop for the #126 Jackson bus on Jackson Boulevard just west of Canal Street will be relocated across the intersection to the east side of Canal Street.
  • A CTA bus stop at Canal Street south of Jackson Boulevard will be eliminated. This stop serves the following buses: #7 Harrison, #37 Sedgewick, #60 Blue Island, #125 Water Tower Express and #157 Streeterville/Taylor.
Allow Extra Time

Passengers arriving at the station by car, bus or taxi should allow extra time getting to and from the station.

Access to the Amtrak Parking Garage

Access to the Union Station Parking Garage, to the south of the construction site, will continue from Canal and Clinton Streets, with access no longer available from Jackson Boulevard.

Project Information

The transit center will be located south of Jackson between Canal and Clinton, and will provide sheltered staging areas for CTA buses and customers. The Transit Center will also include stairwell and elevator access to an existing Amtrak underground pedway, providing commuters weather-protected access to Union Station without crossing at street level.

The new off-street bus center will provide key connections with other modes of transport including the new Loop Link. The Loop Link project, scheduled for substantial completion by the end of 2015, will make bus travel faster and more reliable for downtown bus commuters traveling to and from Union Station. For more information on the Loop Link, go to www.ChicagoLoopLink.com.

Reservations and the most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0515-122

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Construction Affects Parking at the Rochester Station]]>

Effective Until Further Notice

Construction has started on the $29.8 million Amtrak Rochester Intermodal Station in Rochester, NY, which will reduce regional delays by expanding track service at the station, increase functionality through a new and redesigned concourse and enhance the overall passenger experience in the larger, modern station. Construction is expected to be completed by 2017. This project will affect access to the station as follows:

  • Passengers should allow additional travel time to the station.
  • Parking has been reduced and the entrance and exit traffic patterns have changed.
  • Passengers are encouraged to be dropped off and picked up as it may be difficult to find a parking space.
  • Pay parking is also available at the Mortimer Parking garage, 72 North Clinton Avenue, $7.00/day. This garage is several blocks south of the Amtrak station. Passengers must make their own arrangements for transportation between the parking garage and the station.

Upon completion, the station will include two new dedicated passenger tracks. Presently, only one track adjoins the station and passenger and freight trains share it, often having to slow or wait outside of the station area until the track is clear. Having two additional tracks will reduce delays, allowing two passenger trains traveling in opposite directions to stop at the new station and freight trains to pass when passenger trains are stopped at the station.

It will have a two-sided, high-level passenger platform that will be accessed through a concourse from the station. It will greatly improve functionality, helping passengers to enter and exit trains more easily, reducing train delays. The project, including the new station, passenger concourse, platform and passenger information display systems, will be fully compliant with the Americans with Disabilities Act.

We appreciate your patronage and apologize for any inconvenience, as we make improvements to our station. Reservations and the most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0415-109

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Limited Parking at the Richmond Station]]>

Effective Immediately

The parking lot adjacent to the Richmond station (Staples Mill Road) is typically full by 8:00 am on weekdays and most weekends. Passengers who require parking after 8:00 am should refer to the following information:

  • Allow extra time to arrive at the station.
  • If possible, plan to be dropped off and picked up.
  • Alternate parking is available at the Henrico County Park and Ride.
  • The Henrico County Park and Ride is located about five blocks from the station at the intersection of Cloverdale Avenue and Crockett Street.
  • Transportation is not available from the Park and Ride to station. Passengers parking at this location must walk back to the station. (Walking directions: From the lot, make a left on Staples Mill Road. Make right at the first traffic light (Crockett Street). The station is straight ahead.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience. Reservations and the most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

PSN 0313-47

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Hiawatha Service Offers Priority Boarding at Chicago Union Station for Passengers with Monthly and Ten-Ride Tickets]]>

Effective March 1, 2013, Priority Boarding will begin at Chicago Union Station for Hiawatha Service passengers holding Monthly and Ten-Ride tickets.

Priority Boarding

Passengers at Chicago Union Station holding Hiawatha Service Monthly or Ten-Ride tickets will board the train through Gate A, located at the North Concourse. Passengers should be ready to show their Monthly or Ten-Ride ticket at Gate A.

General Boarding

General Boarding at Chicago Union Station for Hiawatha Service passengers will continue to be done through Gate B, located at the North Concourse

For more information about the money-saving options available with the purchase of these Multi-Ride tickets, visit Amtrak.com, call 1-800-USA-RAIL (1-800-872-7245), or stop by the ticket offices in Chicago, Milwaukee or Glenview.

PSN 0213-38

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Washington, DC Union Station Boarding Gates Close Earlier]]>

For your safety and security, the following change has been made to the boarding procedures at Washington, DC Union Station for all Acela Express and Northeast Regional trains:

  • Boarding gates will close two minutes before train departures.

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Naperville Station Parking Information]]>

Complimentary parking is available at the Naperville station by obtaining a parking permit from the station agent. Vehicles without a permit may be ticketed and towed at the owner’s expense.

Permits are available during station hours, from 11:30 am until 6:45 pm. For details, speak with a station agent or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak. We appreciate your patronage.

PSN 510-82

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Chicago Union Station - Ticket Sales and Boarding Gates Close Before Train Departure Times]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at Chicago Union Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

PSN 0712-105

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Portland Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at the Portland station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

PSN 1109-23

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[St. Louis Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at St. Louis Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Kansas City Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at Kansas City Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Denver Union Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at Denver Union Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

PSN 309-400

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Mon Feb 08 00:00:00 EST 2016 <![CDATA[Transfers at the Flagstaff Station to/from Other Transportation Carriers]]>
Transfers to/from the Airport and Other Destinations

When the building that houses the Flagstaff Amtrak train station (FLG);is closed, between 11:45 pm and 4:15 am, passengers must wait outside until their transportation arrives. Remember to check the hours of operation before arriving at the station.

Passengers may board connecting van service at the east end of building, near the Hertz Rent-A-Car parking spaces.

Travel to/from the Flagstaff Greyhound Bus Terminal

Passengers must arrange and pay for their own transportation between the Flagstaff train station (FLG) and the Flagstaff Greyhound bus terminal (FGG).

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