<![CDATA[Amtrak Station News]]> Weblog Editor 2.0 Sat Apr 30 00:00:00 EDT 2016 Sat Apr 30 00:00:00 EDT 2016 Effective April 18, 2016 <![CDATA[Prince (Beckley) Station Ticket Office Closes]]>

Waiting Room Will Open for All Train Departures and Arrivals

Starting April 18, there will be no Amtrak employees on duty at the Prince, WV (Beckley), Amtrak station.

Waiting Room Hours

Passengers will have access to the station to wait for their trains. The station will open 30 minutes before all scheduled train departures, and will remain open 30 minutes after all departures.

Ticket Office Closes

The Prince (Beckley) ticket office will be closed permanently. Passengers with credit cards can make reservations and obtain eTickets over the phone, at Amtrak.com or through our free mobile apps.

Checked Baggage & Amtrak Express
  • Checked baggage service will no longer be available. Amtrak personnel on the train will assist passengers boarding and detraining.
  • Each passenger may bring onboard two personal items, 25 lbs. and 14 x 11 x 7 inches each, and two carry-on items, 50 lbs. and 28 x 22 x 14 inches each, free of charge. Visit Amtrak.com for more information on our baggage policy, including excess and overweight baggage fees.
  • Amtrak Express service will no longer be available at Prince (Berkley).

Cardinal Trains 50 and 51, operating between New York and Chicago, will continue to serve Prince twice a day on Sundays, Wednesdays and Fridays.

We appreciate your patronage and apologize for any inconvenience. For reservations and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245). Thank you for traveling with Amtrak.

PSN 0416-93

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Sat Apr 30 00:00:00 EDT 2016 Effective Tuesday, April 12, 2016 <![CDATA[Westwood (Route 128) Station: New Ticket Office Hours]]>

Effective Tuesday, April 12, 2016

The Westwood, MA, (Route 128) ticket office will close every day at 10:10 pm. There will be no Amtrak staff on duty for trains that arrive after that time. Amtrak staff will be available to assist passengers with ticketing and other needs during the following hours:

  • Weekdays: 4:40 am - 10:10 pm
  • Saturdays: 6:00 am - 10:10 pm
  • Sundays:   6:30 am - 10:10 pm

If you are getting off the train when the ticket office is closed:

  • You will continue to have access to the waiting room, platforms and parking garage.
  • Amtrak personnel on the train will assist passengers getting off the train.
  • Customers can obtain tickets with a credit card at Quik-Trak kiosks at the station.
  • Customers can also make reservations and obtain eTickets at Amtrak.com using our free mobile apps or by calling 1-800-USA-RAIL (1-800-872-7245).

Amtrak service at Westwood (Route 128) provides 39 daily trains to and from Boston, New York, Washington, DC and more than 500 other Amtrak destinations.

We appreciate your patronage and apologize for any inconvenience. For reservations and train status information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0416-91

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is May 8, 2016 <![CDATA[Glenview Station Will No Longer Be Staffed By Amtrak]]>

Ticket Offices Last Day of Service is May 8, 2016

After the close of business on Sunday, May 8, the Glenview, Ill., ticket office will no longer be staffed by Amtrak personnel. Metra, the Chicago-area commuter railroad, will instead staff the station for its trains under the terms of a new agreement between Amtrak and Metra. Most of the service at Glenview is operated by Metra.

  • Customers will continue to have access to the waiting room, open daily from 5:15 am – 8:30 pm.
  • Amtrak personnel on the train will assist passengers boarding and detraining.
  • Amtrak customers with credit cards can make reservations and obtain eTickets at Amtrak.com, through our free mobile apps or by calling 1-800-USA-RAIL (1-800-872-7245).
  • Customers who require ticketing or other assistance from Amtrak station personnel can use Chicago Union Station, 18 miles south of Glenview.

We appreciate your patronage and apologize for any inconvenience. Amtrak service continues at Glenview with 14 daily trains to and from Milwaukee (12 on Sundays), and daily service to and from Saint Paul-Minneapolis, Seattle, Portland, and more than 500 other Amtrak destinations.

Thank you for traveling with Amtrak.

PSN 0416-87

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Sat Apr 30 00:00:00 EDT 2016 Effective through Mid-Summer <![CDATA[East Lansing Station Parking Update]]>

Construction in the area near the East Lansing Multimodal Gateway will continue through mid-summer. While construction is underway, Amtrak passengers should consider being dropped off at the station as parking is limited, and space may not be available on your day of travel.

Shuttle Service for Overflow Parking Lot

Overflow parking is available at Michigan State University Lot 83, approximately one third of a mile east of the station. Please refer to this map. Free daily shuttle bus service will be offered between Lot 83 and the station continuously from 7:30 am until 9 am.

Patrons using this lot must acquire a placard to be displayed on their rearview mirror before parking in Lot 83. Placards can be acquired from the Amtrak East Lansing ticket agent every day from 7:00 am – 3:00 pm. Placards can also be acquired from the CATA agent on duty Monday-Friday from 3:00 pm to 6:00 pm.

If using this lot, please allow an extra half hour before scheduled train departure time to acquire the placard, park at Lot 83, and take the shuttle bus or walk back to the station.

We apologize for any inconvenience you may experience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

East Lansing Station Parking Lot 83

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PSN 0316-86 (Updated: 04/25/16)

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Sat Apr 30 00:00:00 EDT 2016 Sat Apr 30 00:00:00 EDT 2016 Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Berlin Station to Close Permanently; Passengers Will Board All Trains at the Platforms Starting March 12, 2016]]>

Ticket Offices Last Day of Service is March 4, 2016

The Berlin, CT stations will permanently close, effective March 12, and passengers will board all trains from the platforms. While the stations will no longer be staffed, Amtrak personnel on the train will assist passengers boarding and detraining.

Ticket Offices Last Day of Service is March 4

March 4 is the last day that the Berlin station ticket office will be open. Passengers with credit cards may make reservations and obtain eTickets over the phone, at Amtrak.com or through our free mobile apps.

Passengers who require ticketing, checked baggage or other Amtrak services can make reservations to board at the New Haven station.

We appreciate your patronage and apologize for any inconvenience. For reservations and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0316-72

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Meriden Station to Close Permanently; Passengers Will Board All Trains at the Platforms Starting March 12, 2016]]>

Ticket Offices Last Day of Service is March 4, 2016

The Meriden, CT stations will permanently close, effective March 12, and passengers will board all trains from the platforms. While the stations will no longer be staffed, Amtrak personnel on the train will assist passengers boarding and detraining.

Ticket Offices Last Day of Service is March 4

March 4 is the last day that the Meriden station ticket office will be open. Passengers with credit cards may make reservations and obtain eTickets over the phone, at Amtrak.com or through our free mobile apps.

Passengers who require ticketing, checked baggage or other Amtrak services can make reservations to board at the New Haven station.

We appreciate your patronage and apologize for any inconvenience. For reservations and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0316-72

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Sat Apr 30 00:00:00 EDT 2016 Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[New East Lansing Amtrak Station]]>

Effective January 25, 2016

On January 25, Amtrak service in East Lansing, MI, will move to the Capital Area Multi Modal Gateway, located immediately (250 feet) west of the existing station.

The last train to stop at the current station will be westbound Train 365 on the morning of January 25. After Train 365 departs, the station will close, and all Amtrak operations will move to the Gateway. Please note that passengers will continue to use the existing platform at the new station.

About Capital Area Multi Modal Gateway

The new state-of-the-art station offers a larger waiting room and an expanded parking lot. As a multi-modal facility, the Gateway features seamless connections between trains, intercity buses and local Capital Area Transit Authority (CATA) bus services.

Make your reservation here on Amtrak.com, our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245). Thank you for traveling with Amtrak.

PSN 1116-46

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Sat Apr 30 00:00:00 EDT 2016 Sat Apr 30 00:00:00 EDT 2016 Sat Apr 30 00:00:00 EDT 2016 Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Joliet Amtrak Station Temporarily Located Across from Silver Cross Field Baseball Park]]>

Effective through Late 2016

Amtrak in Joliet, IL, moved its ticket office and boarding platform to a temporary facility in 2014 to accommodate a long-term construction project, and is expected to return to its permanent location in late 2016.

The temporary facility is located at the northwest corner of East Jefferson Street and Mayor Art Schultz Drive (formerly N. Michigan Street) on the east side of the rail line. The facility is about two blocks northeast of Joliet Union Station, directly across from Silver Cross Field baseball park.

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Parking - Allow Extra Time

Passengers parking at Joliet parking lots should allow an additional 10 to 15 minutes to walk to the boarding platform.

Drop-Off/Pick-Up at the Temporary Trailer Facility

Passengers who are not parking at the lot should be dropped off and picked up at the temporary Amtrak facility north of Jefferson St. on Mayor Art Schultz Drive.

Getting to the Temporary Facility from Joliet Union Station: Cross the Street Safely

For your safety, do not cross the street at Jefferson Street and Mayor Art Schultz Drive due to heavy vehicle traffic at that intersection. Passengers walking from Joliet Union Station to the temporary facility should follow directional signage leading to the stop light at Jefferson Street and Scott Street, cross to the north side of the street, turn right on Jefferson Street, then walk east under the railroad viaduct to the trailer on the left side of the street.

Thank you for traveling with Amtrak. We appreciate your patronage. The most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

Metra Trains

Metra trains also serve Joliet at multiple platforms, including the Amtrak temporary platform on Art Schultz Drive. Follow the directional signage.

PSN 0615-148

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Milwaukee Station - Ticket Sales and Boarding Gates Close Earlier]]>

Effective Until Further Notice

For your safety and security, and the security of our passengers, the following changes have been made to ticket sales and boarding procedures at the Milwaukee Intermodal Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

For reservations and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN - 0515-129

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Transit Center Construction Begins Near Chicago Union Station]]>

Effective May 8, 2015 through Spring 2016

Chicago Department of Transportation will begin construction of Union Station Transit Center, a new Chicago Transit Authority (CTA) bus facility just south of Chicago Union Station. The transit center is scheduled to open for service in the spring of 2016.

Starting Friday morning, May 8, 2015,eastbound Jackson Blvd. between Clinton Street and Canal Street will be temporarily reduced to only two through lanes with no parking lanes. In addition, the right turn from Jackson Boulevard onto southbound Canal will be permanently eliminated. Northbound traffic on Canal Street from Van Buren Street to Jackson Boulevard will be temporarily reduced from three lanes to two lanes.

Bus Stop Changes Near Chicago Union Station
  • A CTA bus stop for the #126 Jackson bus on Jackson Boulevard just west of Canal Street will be relocated across the intersection to the east side of Canal Street.
  • A CTA bus stop at Canal Street south of Jackson Boulevard will be eliminated. This stop serves the following buses: #7 Harrison, #37 Sedgewick, #60 Blue Island, #125 Water Tower Express and #157 Streeterville/Taylor.
Allow Extra Time

Passengers arriving at the station by car, bus or taxi should allow extra time getting to and from the station.

Access to the Amtrak Parking Garage

Access to the Union Station Parking Garage, to the south of the construction site, will continue from Canal and Clinton Streets, with access no longer available from Jackson Boulevard.

Project Information

The transit center will be located south of Jackson between Canal and Clinton, and will provide sheltered staging areas for CTA buses and customers. The Transit Center will also include stairwell and elevator access to an existing Amtrak underground pedway, providing commuters weather-protected access to Union Station without crossing at street level.

The new off-street bus center will provide key connections with other modes of transport including the new Loop Link. The Loop Link project, scheduled for substantial completion by the end of 2015, will make bus travel faster and more reliable for downtown bus commuters traveling to and from Union Station. For more information on the Loop Link, go to www.ChicagoLoopLink.com.

Reservations and the most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0515-122

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Construction Affects Parking at the Rochester Station]]>

Effective Until Further Notice

Construction has started on the $29.8 million Amtrak Rochester Intermodal Station in Rochester, NY, which will reduce regional delays by expanding track service at the station, increase functionality through a new and redesigned concourse and enhance the overall passenger experience in the larger, modern station. Construction is expected to be completed by 2017. This project will affect access to the station as follows:

  • Passengers should allow additional travel time to the station.
  • Parking has been reduced and the entrance and exit traffic patterns have changed.
  • Passengers are encouraged to be dropped off and picked up as it may be difficult to find a parking space.
  • Pay parking is also available at the Mortimer Parking garage, 72 North Clinton Avenue, $7.00/day. This garage is several blocks south of the Amtrak station. Passengers must make their own arrangements for transportation between the parking garage and the station.

Upon completion, the station will include two new dedicated passenger tracks. Presently, only one track adjoins the station and passenger and freight trains share it, often having to slow or wait outside of the station area until the track is clear. Having two additional tracks will reduce delays, allowing two passenger trains traveling in opposite directions to stop at the new station and freight trains to pass when passenger trains are stopped at the station.

It will have a two-sided, high-level passenger platform that will be accessed through a concourse from the station. It will greatly improve functionality, helping passengers to enter and exit trains more easily, reducing train delays. The project, including the new station, passenger concourse, platform and passenger information display systems, will be fully compliant with the Americans with Disabilities Act.

We appreciate your patronage and apologize for any inconvenience, as we make improvements to our station. Reservations and the most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0415-109

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Limited Parking at the Richmond Station]]>

Effective Immediately

The parking lot adjacent to the Richmond station (Staples Mill Road) is typically full by 8:00 am on weekdays and most weekends. Passengers who require parking after 8:00 am should refer to the following information:

  • Allow extra time to arrive at the station.
  • If possible, plan to be dropped off and picked up.
  • Alternate parking is available at the Henrico County Park and Ride.
  • The Henrico County Park and Ride is located about five blocks from the station at the intersection of Cloverdale Avenue and Crockett Street.
  • Transportation is not available from the Park and Ride to station. Passengers parking at this location must walk back to the station. (Walking directions: From the lot, make a left on Staples Mill Road. Make right at the first traffic light (Crockett Street). The station is straight ahead.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience. Reservations and the most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

PSN 0313-47

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Hiawatha Service Offers Priority Boarding at Chicago Union Station for Passengers with Monthly and Ten-Ride Tickets]]>

Effective March 1, 2013, Priority Boarding will begin at Chicago Union Station for Hiawatha Service passengers holding Monthly and Ten-Ride tickets.

Priority Boarding

Passengers at Chicago Union Station holding Hiawatha Service Monthly or Ten-Ride tickets will board the train through Gate A, located at the North Concourse. Passengers should be ready to show their Monthly or Ten-Ride ticket at Gate A.

General Boarding

General Boarding at Chicago Union Station for Hiawatha Service passengers will continue to be done through Gate B, located at the North Concourse

For more information about the money-saving options available with the purchase of these Multi-Ride tickets, visit Amtrak.com, call 1-800-USA-RAIL (1-800-872-7245), or stop by the ticket offices in Chicago, Milwaukee or Glenview.

PSN 0213-38

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Washington, DC Union Station Boarding Gates Close Earlier]]>

For your safety and security, the following change has been made to the boarding procedures at Washington, DC Union Station for all Acela Express and Northeast Regional trains:

  • Boarding gates will close two minutes before train departures.

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Naperville Station Parking Information]]>

Complimentary parking is available at the Naperville station by obtaining a parking permit from the station agent. Vehicles without a permit may be ticketed and towed at the owner’s expense.

Permits are available during station hours, from 11:30 am until 6:45 pm. For details, speak with a station agent or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak. We appreciate your patronage.

PSN 510-82

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Chicago Union Station - Ticket Sales and Boarding Gates Close Before Train Departure Times]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at Chicago Union Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

PSN 0712-105

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Portland Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at the Portland station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

PSN 1109-23

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[St. Louis Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at St. Louis Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Kansas City Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at Kansas City Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Denver Union Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at Denver Union Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

PSN 309-400

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Sat Apr 30 00:00:00 EDT 2016 Ticket Offices Last Day of Service is March 4, 2016 <![CDATA[Transfers at the Flagstaff Station to/from Other Transportation Carriers]]>
Transfers to/from the Airport and Other Destinations

When the building that houses the Flagstaff Amtrak train station (FLG);is closed, between 11:45 pm and 4:15 am, passengers must wait outside until their transportation arrives. Remember to check the hours of operation before arriving at the station.

Passengers may board connecting van service at the east end of building, near the Hertz Rent-A-Car parking spaces.

Travel to/from the Flagstaff Greyhound Bus Terminal

Passengers must arrange and pay for their own transportation between the Flagstaff train station (FLG) and the Flagstaff Greyhound bus terminal (FGG).

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