<![CDATA[Amtrak Service Alerts & Passenger Service Notices - South ]]> Weblog Editor 2.0 <![CDATA[Silver Star Trains 91 & 92 - Dining Car Temporarily Removed, Resulting in Lower Cost Sleeping Accommodations Option]]> Effective through January 31, 2016

Through January 31, 2016, the Dining Car will be removed from the Silver Star, and all meal service for Sleeping Car and Coach passengers can be purchased in the Café/Lounge car, which offers a selection of hot and cold sandwiches, snacks and other items. The Café/Lounge menu is shown below and is also available on Amtrak.com. During this period, Amtrak is offering lower cost sleeping accommodations aboard the Silver Star. These temporary changes are being implemented as an experiment, and Amtrak will examine customer reaction and market demand for this service.

Lower Cost Sleeping Car Accommodations

During this test, passengers will pay less for our popular Sleeping Car accommodations. Traditionally, Amtrak has bundled the cost of Dining Car meals into the charge for the Sleeping Car accommodations. Under this experiment, these costs will be “un-bundled” to allow passengers to travel the New York-Orlando-Tampa/Miami route in a Sleeping Car at a lower cost.

Passengers will continue to have the option of choosing traditional Dining Car service aboard the Silver Meteor (Trains 97 & 98), which operates along much of the Silver Star route. Dining Car meals aboard the Silver Meteor are included in the Sleeping Car upgrade charge.

Sleeping Car Amenities

Passengers with sleeping car accommodations will continue to have complimentary coffee, chilled water and juices, turn-down service for their Bedrooms and Roomettes, private restrooms and access to shower facilities. Upon request, room attendants will provide in-room service for meals purchased from the Café car. At stations with ClubAcela, Amtrak Metropolitan Lounge or similar services, Sleeping Car passengers will also continue to have same-day lounge access and pre-boarding privileges.

Amtrak is launching this initiative to evaluate the operational cost savings and customer satisfaction of operating an overnight train at a lower fare and without a Dining Car. Amtrak will continue to explore ways to provide food and beverage service at lower cost.

Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245). Thank you for choosing Amtrak.

PSN 0415-97

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<![CDATA[Free Digital Newspapers for Business Class and First Class Passengers Aboard Select Amtrak Trains]]> Effective August 17, 2015

Starting August 17, 2015, Business class and First class passengers will have free unlimited access to The New York Times and The Washington Post digital newspapers while traveling aboard the following Amtrak trains:

Acela Express

Maple Leaf

Carolinian

Northeast Regional

Downeaster

Palmetto

Empire Service

Pennsylvanian

Ethan Allen Express

Vermonter

To access digital newspapers, visit the AmtrakConnect page, click on the entertainment tab, and choose either The New York Times or The Washington Post. Then, simply enter the access code located on a card in your seat back pocket. Acela Express passengers will not need a code to access digital newspapers. With the start of digital newspapers, hard copy newspapers will be discontinued aboard these trains.

Reservations and information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0815-185

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<![CDATA[Lincoln Service and Texas Eagle Will Not Stop at Joliet]]> Effective Saturday and Sunday, August 22 and 23, 2015

Due to track work being performed by Union Pacific Railroad, Texas Eagle and Lincoln Service trains will not stop at Joliet, IL, on August 22 and 23, 2015. Please note that alternate transportation will not be provided.

  • Lincoln Service
    Trains 300 - 307
  • Texas Eagle
    Train 21/321/421
    Train 22/322/422

We apologize for any inconvenience. For reservations and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0715-171

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<![CDATA[Walk-up Bike Service to Richmond, VA]]> Effective September 15 - 30, 2015

Amtrak and the Virginia Department of Rail and Public Transportation (DRPT) will offer walk-up bike service at select stations for passengers traveling on the Northeast Regional service from Philadelphia to Richmond. Tickets for this special service are now available for travel from September 15 - 30, 2015. The walk-up bike service is being offered in conjunction with the 2015 UCI Road World Championships.

The service is being offered for travel from Philadelphia, Wilmington, Baltimore/Penn Station, Washington and Alexandria to Richmond's Staples Mill Road and Main S6treet Stations. There is a $25 bike handling fee.

Staffed stations that currently have boxed bike service will continue to offer this service. Standard bike policy and charges apply on trains where applicable.

Reservations Required: Passengers must reserve their bikes by selecting "add bike to trip" when they book their train travel on Amtrak.com. There is a $25 bike handling fee. Reservations for the walk-up bike service can be made by visiting www.amtrak.com/UCIBikes. Reserve early, as space is limited.

Eligible Bicycles: Only standard size bikes will be permitted. Largeseat/saddle bags must be removed from the bike. These items can be checked or carried on the train. They will be counted as achecked or carry-on item.

Arrive Early: Passenger checking bicycles must arrive 30 minutes prior to train departure to allow sufficient time to obtain a ticket and baggage tag for their bike, and to take the bike to the baggage car.

Loading Bicycles:
  • Passenger must be physically capable of lifting their bike up to a station employee standing on a baggage cart or to the train crew at the baggage door.
  • Passenger will not be permitted in the baggage car. Amtrak personnel will store and secure the bike in the bike racks.

Reservations and information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245)..

Thank you for traveling with Amtrak.

PSN 0815-179

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<![CDATA[Northbound Acela Express Trains Depart Earlier from Washington, BWI Marshall Airport, Baltimore, Wilmington and Philadelphia]]> Effective August 31 - November 20, 2015

Track work will affect northbound Acela Express schedules, as follows:

  • All northbound Acela Express trains will depart Washington, BWI Thurgood Marshall Airport and Baltimore five minutes earlier.
  • All northbound Acela Express trains will depart Wilmington and Philadelphia one minute earlier.

The Acela Express schedules will not change at stations north of Philadelphia.

The most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps or by calling 1-800-USA-RAIL (1-800-872-7245). We appreciate your business.

Thank you for traveling with Amtrak.

PSN 0815-178

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<![CDATA[Walk-up Checked Bicycle Service Begins Aboard Carolinian Trains 79 and 80]]> Effective August 3, 2015

Starting August 3, 2015, Amtrak will offer Walk-up Checked Bicycle Service aboard Carolinian Trains 79 and 80 at the following stations: Raleigh, Cary, Durham, Burlington, Greensboro, High Point, Salisbury, Kannapolis and Charlotte.

Reservations Required: Walk-up bicycles are free of charge, but reservations are required. Passenger must have a travel document (ticket) for the bicycle and a baggage tag. Baggage tags can be obtained at the Amtrak ticket office. Passengers boarding at unstaffed stations can obtain a bike tag from the conductor.

Eligible Bicycles: Only standard size bikes will be permitted. Largeseat/saddle bags must be removed from the bike. These items canbe checked or carried on the train. They will be counted as achecked or carry-on item.

Arrive Early: Passenger checking bicycles must arrive 30 minutes prior to train departure to allow sufficient time to obtain a ticket and baggage tag, and get the bike to the baggage car.

Loading Bicycles:
  • Passenger must be physically capable of lifting their bike up to a station employee standing on a baggage cart or to the train crew at the baggage door.
  • Passenger will not be permitted in the baggage car. Amtrak personnel will store and secure the bike in the bike racks.

Reservations and information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245)..

Thank you for traveling with Amtrak.

PSN 0715-177

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