<![CDATA[Amtrak Service Alerts & Passenger Service Notices - Northwest ]]> Weblog Editor 2.0 2015-02-07 18:30:00 <![CDATA[Landslides Affect Service in Pacific Northwest]]> February 7, 2015
6:30 p.m. PT

Due to an additional landslide, BNSF Railway Co. has extended the moratorium on passenger trains between Seattle and Everett, Wash. The tracks, which are used by Amtrak Cascades and Empire Builder trains, are expected to reopen on the afternoon of Monday, February 9. Alternate transportation with chartered buses is being provided and will service all missed stops.


Amtrak service between Kelso, Wash., and Portland, Ore., is also affected by a separate landslide. The BNSF Railway Co. tracks, which are used by Amtrak Cascades and Coast Starlight trains, are expected to reopen on Monday, February 9. Amtrak is attempting to secure alternate transportation with chartered buses. Passengers with reservations for travel through this area will be contacted regarding their travel.

Amtrak regrets any inconvenience. This information is correct as of the above time and date. Information is subject to change as conditions warrant.

Passengers with travel plans can confirm their train's status, change their plans or review refund information using a range of tools – including Amtrak.com, smartphone apps or by calling 800-USA-RAIL. Service Alerts, Passenger Notices and other announcements are posted at Amtrak.com/alerts.

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2015-02-07 18:30:00 <![CDATA[Amtrak Moves from the Ferry Building to Transbay Temporary Terminal]]> Effective March 1, 2015
Service Ends February 28, 2015, at the Ferry Building

Amtrak will move its ticket office from the Ferry Building location at the close of business on Saturday, February 28, 2015, and begin serving Transbay Temporary Terminal on Sunday, March 1, 2015. The Transbay Temporary Terminal is located at Folsom and Beale approximately a half mile south of the Ferry building. The entrance to the facility is on Folsom Street between Main and Beale Streets.

  • Transbay Temporary Terminal
    200 Folsom Street
    San Francisco, CA 94105

The Transbay Temporary Terminal serves passengers connecting to and from San Joaquin, Capitol Corridor, Coast Starlight, California Zephyr and Coast buses from Southern California. Transbay Temporary Terminal will be staffed by Amtrak personnel and offer all services that were available at the Ferry Building, including checked baggage, ticketing, and passenger services. The hours of operation will also remain the same.

All tickets issued prior to March 1, 2015, will list the Ferry Building. However, passengers traveling on or after March 1, 2015, with tickets for the Ferry Building will use the Transbay Temporary Terminal.

Security Check

Upon entering the facility, passengers must show your Amtrak ticket or photo I.D. to the Greyhound Security Staff. Greyhound security will also inspect bags and wand passengers for metal contraband who enter the building. Please allow additional time arriving for this process. Thruway buses will board at Bus Bays #7 and #8.

Ferry Building Option

The Thruway bus stop at the Hyatt Hotel (5 Embarcadero Center) is conveniently located 2 blocks west of the Ferry Building station. All trains will have a Thruway bus connection at the Hyatt effective March 1, 2015.

New Thruway Schedules Coming Soon

All other San Francisco bus stops will remain at their present location, however, there may be some altering of bus departure and arrival times due to the bus route changes. A new schedule will be released prior to the March 1, 2015, effective date.

Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

PSN 0215-65

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2015-02-07 18:30:00 <![CDATA[Amtrak Cascades Trains 506 and 507: Track and Infrastructure Improvements Affects Service between Portland and Seattle]]> Effective Mondays - Fridays Only, February 6 - March 9, 2015

On the dates shown below, the Washington Department of Transportation and BNSF Railway will resume construction to upgrade the route between Portland and Seattle. While construction is underway, only two trains (506 and 507) will be affected between Seattle and Portland, and only on weekdays. Passengers can still choose from eight other trains, and all trains will be available on weekends. Refer to the following for details:

Dates Trains 506 and 507 Are Affected

  • Monday - Friday, February 9 through February 13, 2015
  • Tuesday - Friday, February 17 through February 20, 2015
  • Monday - Friday, February 23 through February 27, 2015
  • Monday - Friday, March 2 through March 6, 2015
  • Monday, March 9, 2015

On the dates above, Train 506 and 507 will be canceled between Seattle and Portland, and alternate bus service will be provided at Portland, OR, Tacoma, WA and Seattle, WA, only. Train 507 will operate normally between Portland and Eugene.

Alternate bus service will not be provided at Vancouver, WA, Kelso-Longview, WA, Centralia, WA, Olympia-Lacey, WA or Tukwila, WA. Passengers traveling to or from these stations are encouraged to make reservations aboard other Amtrak Cascades trains.

We apologize for any inconvenience and appreciate your patience as we make improvements to passenger rail service. The Washington State Department of Transportation is working to make Amtrak Cascades even better for you. In 2017, when construction is complete, we will have shorter travel times between Seattle and Portland, two more round trips each day, and improved on-time performance. Thank you for riding with us as we expand passenger rail service for you.

For reservations, train status information or to plan a trip, visit AmtrakCascades.com, use the free Amtrak mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Like us at www.Facebook/AmtrakCascades. Follow us at twitter.com/Amtrak_Cascades.

PSN 0115-61 (Updated 2/10/15)

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2015-02-07 18:30:00 <![CDATA[Coast Starlight Trains 11, 1101, 14 and 1401: Bus Service Provided between Eugene and Portland]]> Effective January 16 - February 21, 2015
Bus Service Provided between Eugene and Portland
  • January 16 through January 23, 2015
  • February 3 through February 8, 2015
  • February 16 through February 21, 2015

Track work being performed by Union Pacific Railroad will affect Coast Starlight service, as described below:

Southbound Coast Starlight Trains 11 and 1101

Southbound Coast Starlight Train 1101, originating in Seattle, will terminate at Portland on the dates shown above. At Portland, all passengers will detrain and board a bus that will make stops at Salem, Albany and Eugene. At Eugene, passengers will board southbound Train 11 destined for Los Angeles and intermediate stations.

Northbound Coast Starlight Trains 14 and 1401

Northbound Coast Starlight, originating in Los Angeles, will terminate at Eugene on the dates shown above. At Eugene, all passengers will detrain and board a bus that will make stops at Albany, Salem and Portland. At Portland, passengers will board northbound Coast Starlight Train 1401 destined for Seattle and intermediate stations.

We appreciate your patronage and apologize for any inconvenience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 1214-48 (Updated: 02/20/15)

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2015-02-07 18:30:00 <![CDATA[Amtrak Cascades Train 505 Departs Earlier on Select Weekends ]]> Effective January 3, 4, 17, 18 and February 7, 8, 21, 2015

On the dates shown above, Train 505 will operate at all stations on the route two and a half hours earlier than the times shown in Amtrak printed timetables, due to track work being performed by Union Pacific Railroad.

Thank you for traveling aboard Amtrak Cascades. We appreciate your patronage. For reservations, train status information or to plan a trip, visit AmtrakCascades.com, use the free Amtrak mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Like us at www.Facebook/AmtrakCascades. Follow us at twitter.com/Amtrak_Cascades.

PSN 1214-47 (Updated: 2/20/15)

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2015-02-07 18:30:00 <![CDATA[Coast Starlight Trains 11 and 14: Parlour Car Temporarily Removed]]> Effective January 12 through March 12, 2015

Beginning January 12 through March 12, 2015, the Pacific Parlour Car will be removed from the Coast Starlight trains for maintenance. During this period, the Dining Car and Sightseer Lounge Car will continue to be available for passengers.

We appreciate your patronage and apologize for any inconvenience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 1114-34

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