<![CDATA[Amtrak Service Alerts & Passenger Service Notices - Midwest ]]> Weblog Editor 2.0 <![CDATA[New Heartland Flyer Schedules]]> New Heartland Flyer schedules are in effect. The new schedules replace those shown in Amtrak printed timetables. Please note that Train 822 departs earlier at stations from Gainesville to Oklahoma City.

For the most up-to-date schedule and train status information use Amtrak.com or our free mobile apps, speak with station personnel or call 1-800-USA-RAIL.

Thank you for traveling with Amtrak.

PSN 0816-174

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<![CDATA[Track Improvements Affect Service between Chicago and St. Louis]]> Track work being performed by BNSF Railway will affect Heartland Flyer service on September 18 and 19, as described below.

Sunday, September 18: Train 822

Train 822, which operates between Fort Worth and Oklahoma City, will be cancelled on September 18. Passengers will be provided bus service at all stations on the route.

Monday, September 19: Train 821

Train 821, which operates between Oklahoma City and Fort Worth, will be cancelled on September 19. Passengers will be provided bus service at all stations on the route.

Please note that bikes will not be accepted aboard the buses.

We appreciate your patronage and apologize for any inconvenience. For schedules and information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0816-173

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<![CDATA[Track Improvements Affect Service between Chicago and St. Louis]]> As construction continues to bring 110 mph speeds to the Lincoln Service, track work will affect the Lincoln Service and Texas Eagle between Chicago and St. Louis, with alternate transportation in some cases by chartered buses.

Replacement bus schedules will differ from train schedules. Contact Amtrak or check Amtrak.com for bus schedules.

Lincoln Service: Busing Between Springfield and St. Louis
Train 305 - September 5 and 6 and September 15 and 16

Train 305 will operate between Chicago and Springfield only. Bus service will be provided from Springfield to Carlinville, Alton and St. Louis.

Trains 301, 302, 303, 304 and 306 - September 6 and 7 and September 16 and 17
  • Trains 301 and 303 will operate between Chicago and Springfield only. Bus service will be provided from Springfield to Carlinville, Alton and St. Louis.
  • Trains 302, 304 and 306 will be replaced with chartered buses from St. Louis to Alton, Carlinville and Springfield. At Springfield, passengers can board their respective trains.
Trains 300, 301, 302 and 303 – September 10 and 11
  • Train 300 will be cancelled and bus service will not be provided.
  • Trains 301, 302 and 303 will be cancelled. Bus service will be provided at all stations on the route.
Texas Eagle Trains 21/321/421 and 22/322/422 – Detour between Chicago and St. Louis
September 6 and 7, September 10 and 11 and September 16 and 17
  • Southbound Train 21/421 will detour between Chicago and St. Louis on the dates shown, and will not stop at Joliet, Pontiac, Bloomington-Normal, Lincoln, Springfield, Carlinville and Alton.
  • Northbound Train 22/422 will operate as scheduled to St. Louis. On the dates shown above, the train will detour between St. Louis and Chicago, and will not stop at any intermediate stations. Passengers on Train 22/422 destined for Chicago will remain on the train. Passengers on Train 22/422 ticketed to stations between St. Louis and Joliet will be provided chartered buses as replacement transportation.
  • Passengers requiring travel to or from Joliet, Pontiac, Bloomington-Normal, Lincoln, Springfield, Carlinville and Alton can make reservations aboard the Lincoln Service train/alternate bus service.
  • Possible Delays: The Texas Eagle can encounter delays of up to 45 minutes traveling on the detour.

We appreciate your patronage and apologize for any inconvenience. For reservations and information, use Amtrak.com or our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245). Thank you for traveling with Amtrak.

PSN 0816-172

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<![CDATA[Walk-Up Checked Bike Service Begins Aboard the Pere Marquette]]> Effective May 6, 2016

Amtrak and the Michigan Department of Transportation will offer walk-up checked bike service aboard the Pere Marquette at the Chicago, St. Joseph-Benton Harbor, Holland and Grand Rapids stations for only $10, starting May 6, 2016.

Reservations Required

Bicycle reservations are required and bike tickets must be presented to the conductor when boarding the train. Passengers can reserve space for their bikes by selecting "add bike" when they book their train travel on Amtrak.com, by calling 1-800-USA-RAIL (1-800-872-7245) and at Amtrak ticket offices. Passengers can also make reservations at the Chicago ticket office and at Quik-Trak ticketing kiosks at Chicago, St. Joseph-Benton Harbor, Holland and Grand Rapids. Bike reservations cannot be made through Amtrak mobile apps. Only one bike is permitted per person.

Passengers will be provided a bike tag by station employees in Chicago and by the train crew at St. Joseph-Benton, Harbor, Holland and Grand Rapids. Passenger must present their bike tag at the baggage car to retrieve their bike from the train crew at their destination.

Arrive Early

Passengers checking bikes must arrive 30 minutes prior to train departure to allow sufficient time to obtain their ticket and baggage tag, and to get their bike to the baggage car.

Eligible Bikes

Only standard size bikes will be permitted. Large seat/saddle bags must be removed from the bikes. These items can be carried on the train and will count as a carry-on item.

Loading Bikes

Passengers must be physically capable of lifting their bike up to shoulder height to an employee standing in the baggage car. Passengers are not permitted in this car. Amtrak personnel will store and secure the bike to the bike racks.

Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

Thank you for choosing Amtrak.

PSN 0516-107

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<![CDATA[Walk-up Bike Service Offered - Arrive 30 Minutes Before Departure to Check Bikes]]> Effective May 2, 2016

Amtrak and the Wisconsin and Illinois departments of transportation now offer Walk-up Checked Bike Service aboard the Hiawatha Service at the Chicago and Milwaukee stations for only $5.

Reservations Required

Bicycle reservations are required and travel documents for bikes must be presented to the conductor when boarding the train. Passengers can reserve space for their bikes by selecting "add bike" when they book their train travel on Amtrak.com, by calling 1-800-USA-RAIL (1-800-872-7245) and at Amtrak ticket offices. Passengers can also make reservations at the Chicago and Milwaukee Quik-Trak ticketing kiosks. Bike reservations cannot be made through Amtrak mobile apps. Only one bike is permitted per person.

Passengers must complete a baggage ID tag and attach it to their bike. Passengers boarding at the Chicago and Milwaukee stations can obtain baggage ID tags at the ticket office. Passengers must present a photo ID when retrieving their bike.

Arrive Early

Passengers checking bikes must arrive 30 minutes prior to train departure to allow sufficient time to obtain their ticket and baggage tag, and to get their bike to the baggage car.

Eligible Bikes

Only standard size bikes will be permitted. Large seat/saddle bags must be removed from the bikes. These items can be carried on the train and will count as a carry-on item.

Loading Bikes

Passengers must be physically capable of lifting their bikes up to an employee standing in the baggage car. Passengers are not permitted in this car. Amtrak personnel will store and secure the bike to the bike racks.

Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

Thank you for choosing Amtrak.

PSN 0516-105

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<![CDATA[Missouri River Runner Ten-Ride Ticket Policy Change]]> Effective August 15, 2016

To accommodate our passengers’ need for greater flexibility, the policy governing the use of ten-ride tickets on the Missouri River Runner will change effective Monday, August 15, 2016.

What's Changing?

A ten-ride ticket purchased on or after August 15, 2016, will be valid for 180 days, triple the amount of time it was previously usable. Extending the expiration date provides a more convenient option for ten-ride ticket customers.

All Multi-Ride Tickets are refundable and exchangeable prior to first use, but they are not transferable. Multi-Ride Tickets can be purchased at Amtrak.com, using our free mobile apps or by calling 1-800-USA-RAIL (1-800-872-7245).

We appreciate your patronage. Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

Thank you for traveling with Amtrak.

PSN 0816-169

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<![CDATA[Hiawatha Service Spring/Summer Schedules: Offer New Saturday Night Round Trips]]> Effective May 21 through September 3, 2016

New Saturday night round trips will be offered aboard the Hiawatha Service beginning May 21 through September 3, 2016.

The new spring/summer 2016 schedules implemented by Amtrak in partnership with the Wisconsin and Illinois Departments of Transportation will allow passengers to enjoy Saturday evening activities in cities along the route and return home aboard the Hiawatha Service.

With the start of the new schedules, Train 343 will depart Chicago at 11:10 pm, and Train 344 will depart Milwaukee at 10:40 pm. Trains 329 and 330 will operate only on weekdays during this three-month period.

To accommodate passengers who need to be in Chicago early on Saturdays, Amtrak Thruway Service, operated by Greyhound Lines, will run Bus 8337 in place of Train 330. The bus has free Wi-Fi and will run on Saturdays only through September 3, 2016.

Passengers are encouraged to purchase tickets in advance and take advantage of eTicketing. Boarding documents can be printed at home or at station Quik-Trak kiosks (except Glenview).

For schedules and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245). Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

Thank you for choosing Amtrak.

PSN 0516-110

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<![CDATA[Wolverine Service Schedule Changes and Holiday Updates]]> Effective through September 23, 2016

Modified Wolverine Service schedules to accommodate track and signal improvements east of Battle Creek will continue through Sept. 23, 2016, with the following exceptions:

Labor Day and Independence Day Weekends

Amtrak and the Michigan Department of Transportation have suspended scheduled track improvement work over the Independence Day and Labor Day weekends. From July 2 - 4 and September 3 - 5, 2016, full Wolverine Service schedules of three roundtrips a day will be available.

July 5 through September 2 and September 6 - 23, 2016
  • Train 350 will operate on Sundays only, and will not operate Monday through Saturday from July 5 - September 2 and from September 6 - 23, 2016.
  • During these periods, two roundtrips will operate between Chicago and Pontiac on Monday through Saturday, and full Wolverine Service will be available, offering three roundtrips a day, on Sundays.
About This Project

The Michigan Department of Transportation (MDOT) is making railroad track improvements between Battle Creek and Jackson. This work is part of a larger improvement project for the Chicago-Detroit/Pontiac route as Amtrak and MDOT prepare to increase train speeds and train schedule reliability.

The Chicago-Detroit/Pontiac Wolverine Service is on a modified summer schedule to allow crews to work six days a week in order to complete the project by the end of September. When complete, the track and signal work will result in improved reliability, a smoother ride and an expansion of the Midwest's first 110 mph Amtrak service. For more information, refer to the [Asset Included(Id:1251639072492;Type:AM_Document_C)] flyer.

For the most up-to-date schedule information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0616-143

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