<![CDATA[Amtrak Service Alerts & Passenger Service Notices - All regions ]]> Weblog Editor 2.0 <![CDATA[Pacific Surfliner Service: Track Work Affects Service between Los Angeles and San Diego]]> Track work being performed by North County Transit District will affect Pacific Surfliner service, as described below:

Effective January 27 and March 10, 2017

Train 592 will be canceled. Customers can make reservations aboard other Amtrak trains.

Saturdays and Sundays: January 28, 29 and March 11 and 12, 2017
  • Trains 562, 565, 572, 573, 582, 583, 592, 1566 and 1567 will be canceled. Customers can make reservations aboard other Amtrak trains.
  • Southbound Train 796 will operate normally to Los Angeles, where bus service will be provided to Fullerton, Anaheim, Santa Ana, Irvine, San Juan Capistrano, Oceanside, Solana Beach, Old Town and San Diego. Buses will not make stops at Carlsbad Village, Carlsbad Poinsettia, Encinitas and Sorrento Valley.
  • Southbound Trains 564, 580, 768, 774, 784 and 1790 will operate normally to Irvine, where express bus service will be provided from Irvine to San Juan Capistrano, Oceanside, Solana Beach, Old Town and downtown San Diego.
  • Northbound Trains 579, 591, 595, 763, 769, 777 and 785 will be replaced with buses at all stations from San Diego to Irvine (except Old Town). At Irvine, customers can transfer to their respective Pacific Surfliner trains, serving all remaining stations on the route. Train 1761 will originate in Irvine without a bus connection.

Passengers boarding at Old Town should take the San Diego Trolley to San Diego and board the bus to Irvine. Please allow sufficient travel time.

Local travel may not be available between all stations. Check with Amtrak for schedule information.

We appreciate your patronage and apologize for any inconvenience. For schedules and information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0117-04

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<![CDATA[Crescent Trains 19 and 20: Bus Service Provided between Atlanta and New Orleans]]> Effective on Select Dates Starting January 8 - February 23, 2017

Track work being performed by Norfolk Southern Railway will affect Trains 19 and 20 between New Orleans and Atlanta, on the following dates:

Southbound Train 19: Sunday through Wednesday
  • January 8 - 11, 2017
  • January 15 - 18, 2017
  • January 22 - 25, 2017
  • January 29 - February 1, 2017
  • February 5 - 8, 2017
  • February 12 - 15, 2017
  • February 19 - 22, 2017
Northbound Train 20: Monday through Thursday
  • January 9 - 12, 2017
  • January 16 - 19, 2017
  • January 23 - 26, 2017
  • January 30 - February 2, 2017
  • February 6 - 9, 2017
  • February 13 - 16, 2017
  • February 20 - 23, 2017
Southbound Train 19: Service Suspended Atlanta to New Orleans Only
  • On the dates shown above, Train 19 will terminate in Atlanta. Passengers will be provided bus service from Atlanta to Anniston, Birmingham, Tuscaloosa, Meridian, Laurel, Hattiesburg, Picayune, Slidell and New Orleans.
  • On Thursdays, Fridays and Saturdays, Train 19 will operate normally, serving all stations on the route.
Northbound Train 20: Service Suspended New Orleans to Atlanta Only
  • On the dates shown above, Train 20 will originate in Atlanta. Passengers will be provided bus service from New Orleans to Slidell, Picayune, Hattiesburg, Laurel, Meridian, Tuscaloosa, Birmingham, Anniston and Atlanta.
  • On Fridays, Saturdays and Sundays, Train 20 will operate normally, serving all stations on the route.

We appreciate your patronage and apologize for any inconvenience you may experience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 1216-37

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<![CDATA[Carolinian and Piedmont Services: Track Work Affects Service between Raleigh and Charlotte]]> Effective January 9, 16 and 23, 2017

Track and bridge work being performed by Norfolk Southern Railway will affect Piedmont and Carolinian service between Raleigh and Charlotte, NC, on January 9, 16 and 23, 2017.

  • Trains 73 and 76, which normally operates between Charlotte and Raleigh, will be canceled, and alternate service will not be provided.
  • Trains 74 and 75 will operate between Raleigh and Greensboro only. Service will not be available between Greensboro and Charlotte.
  • Trains 79 and 80, will operate between New York and Greensboro only. Service will not be available between Greensboro and Charlotte.

We appreciate your patronage and apologize for any inconvenience. Reservations and the most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 1216-35 (Updated: 12/23/16)

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<![CDATA[Sunset Limited and Texas Eagle Train 2/422: Eastbound Train Operates Earlier from Los Angeles to El Paso]]> Effective January 11, 13, 15, 25, 27 and 29, 2017; February 8, 10 and 12, 2017

On the dates shown above, eastbound Train 2/422 will depart Los Angeles at 8 pm, two hours earlier than the normal schedule, and operate two hours earlier at all stations through its arrival in El Paso at 1:10 pm. Train 2/422 will depart El Paso at the normal scheduled time of 3:35 pm.

This temporary schedule change is due to track work being performed by Union Pacific Railroad.

Connections with Eastbound Train 2/422

Due to the earlier departure of Train 2/422, Coast Starlight Train 11 and Pacific Surfliner trains will not make connections with Train 2/422. Passengers can contact Amtrak for options to make connections with Train 2/422.

We appreciate your patronage. For the most up-to-date schedule information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 1216-33

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<![CDATA[Palmetto Train 90: Track Work Affects Northbound Service at Savannah, Yemassee, Charleston and Kingstree]]> Effective January 16 - February 23, 2017

CSX Transportation will perform track work, affecting northbound Train 90 between Savannah and Florence. On the dates shown below, Train 90 will originate at Florence and will not make stops at Savannah, Yemassee, Charleston and Kingstree.

Monday through Thursday
  • January 16 - 19, 2017
  • January 23 - 26, 2017
  • January 30 - February 2, 2017
  • February 6 - 9, 2017
  • February 13 - 16, 2017
  • February 20 - 23, 2017

While alternate transportation is not available, customers who wish to travel between Savannah and Florence can make reservations aboard Silver Meteor Train 98.

We appreciate your patronage and apologize for any inconvenience. For reservations and information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 1216-34

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<![CDATA[Springfield Shuttle: Weekday Track Work Affects Service]]> Effective through May 31, 2017

To accommodate a long-term track work project, several Springfield Shuttle trains will be canceled, and bus service will be provided, as described below:

Weekdays: Trains 470, 490, 493 and 495

Trains 470, 490, 493 and 495 will be canceled Monday through Friday until May 31, 2017. Passengers will be provided bus service at all stops on the route.

Weekdays: Trains 476 and 479

Trains 476 and 479 will be canceled on weekdays through November 25, 2016 and will resume normal schedules from November 28, 2016, until March 1, 2017. Both trains will be canceled from March 2 through May 31, 2017. Bus service will be provided for canceled trains.

Weekday Southbound Buses Depart 30 Minutes Earlier

Southbound weekday buses will depart all stations 30 minutes earlier than the respective trains.

We apologize for any inconvenience. For reservations and train status information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 1116-25

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<![CDATA[Lake Shore Limited Trains 48/448 and 49/449: Business Class Offered Aboard]]> Effective October 24, 2016
Chicago — Cleveland — Rochester — Albany-Rensselaer — Boston

Amtrak will offer Business Class service aboard the Lake Shore Limited between Chicago, Albany-Rensselaer and Boston beginning October 24, 2016. Lake Shore Limited Business Class customers can enjoy the following amenities:

  • Reserved seating in a car for Business Class customers only.
  • Complimentary coffee, tea and other non-alcoholic beverages.
  • Access to digital newspapers on AmtrakConnect.
  • Amtrak Guest Rewards® Business Class bonus points.
  • Access to Chicago Union Station's Metropolitan Lounge.
  • Fully refundable ticket if canceled prior to departure.

Business Class service will begin on eastbound Train 48/448 originating in Chicago on October 24, 2016. This service will start on westbound Train 49/449 originating at Boston and Albany-Rensselaer on October 26, 2016. At this time, Business Class is not available between New York and Albany-Rensselaer.

For reservations, fares and information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call at 1-800-USA-RAIL (1-800-872-7245).

Like us on Facebook.com, and follow us on Twitter @Amtrak. Check us out at blog.amtrak.com.

Thank you for choosing Amtrak.

PSN 1016-08

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<![CDATA[Auto Train Temporarily Suspends Acceptance of Can-Am, Rewaco and Slingshot Three-Wheelers]]> Effective November 1, 2016

Auto Train offers Amtrak customers the convenience of carrying cars, SUVs, motorcycles and other vehicles between the Lorton, VA, and Sanford, FL.

Effective November 1, 2016, "Trike" motorcycles (with two wheels in the back and one in the front) will be the only type of three-wheeler accepted aboard Auto Train.

We will temporarily discontinue accepting Can-Am, Rewaco, Slingshot and similar vehicles on Auto Train. Due to the unique design, these vehicles cannot be readily accommodated in our vehicle carriers. We are working with the carrier manufacturer to find a solution that will allow us to resume transporting these three-wheelers.

We appreciate your patronage and apologize for any inconvenience. For reservation and information visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 1016-02

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<![CDATA[Pets Are Welcome Aboard Adirondack, Empire Service, Maple Leaf and Ethan Allen Express Trains]]> Effective August 22, 2016

Starting August 22, 2016, passengers can travel aboard the Adirondack, Empire Service, Maple Leaf and Ethan Allen Express trains with small cats and dogs for $25. Reservations for pet travel will be available for sale starting August 15, 2016, for travel beginning August 22, 2016. Details are below. Visit Amtrak.com for more information. .

Pet Reservations, Fare and Ticketing
  • To book a pet reservations, speak with an Amtrak agent at 1-800-USA-RAIL or at staffed station. The fare for your pet is $25.00 for each travel segment.
  • Pet reservations are made on a first-come, first-served basis, and may sell out quickly. There's a maximum of five pets per train (service animals do not count towards this limit), so we encourage you to make your pet reservations in advance.
  • Pets unfortunately, cannot be booked with multi-ride tickets, Amtrak Guest Rewards redemption reservations, Thruway bus services or with unaccompanied minors.
  • Pet reservations are not permitted across the border.
Maximum Trip Length

When traveling with your pet, the maximum scheduled length of travel (including making connections) is seven hours from leaving the station of origin.

Approved Pet Carriers

Passengers traveling with pets can board at staffed or unstaffed stations as follows:

  • Pet owners will need to provide a pet carrier.
  • The maximum size for pet carriers is 19" long x 14" wide x 10.5" high. Maximum weight of pet with carrier is 20 pounds. The carrier may be hard or soft sided but must be leak proof and well ventilated.
  • For your pet's comfort and safety, it must be able to sit and lie down without touching the sides of the carrier.
  • A pet carrier counts as one piece of carry-on luggage.
Pet Age and Acceptance
  • Your pet must be at least eight weeks old and be odorless, harmless, non-disruptive and require no attention during travel.
  • Amtrak maintains the right to refuse acceptance, and may remove any pet exhibiting these issues from stations or trains.
Pet Check-in at Station
  • To confirm your pet's eligibility, you will be asked at the station to read and sign a Release and Indemnification Agreement for each leg of travel.
  • This agreement will include your certification that your pet is up-to-date on all vaccinations and that you accept liability for your pet. Amtrak does not accept liability for the health and well-being of pets.
  • At staffed stations, please check in at the ticket office no later than 30 minutes before departure to complete the form.
  • At unstaffed stations, the conductor will confirm your pets eligibility and provide you with the document to sign. Before your rip, find your station and check to see if it is staffed.
  • Onboard Guidelines
    • Please present your signed agreement along with your Amtrak ticket to the conductor on the train.
    • Pets must remain inside their carrier while in stations and aboard trains. Please keep your pet with you at all times. Once onboard, your pet carrier goes under your seat (not under the seat in front of you or on the seat next to you).
    • Pets are welcome in Coach Class, but please remember you cannot take them in the food service car or any other area of the train.
    • In the event of a service disruption, Amtrak will make reasonable efforts to seek (but cannot guarantee) pet friendly accommodations, if sheltering is necessary.

    Thank you for traveling with Amtrak. For reservations, call 1-800-USA-RAIL (1-800-872-7245).

    PSN 0816-170

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