<![CDATA[Amtrak Service Alerts & Passenger Service Notices - All regions ]]> Weblog Editor 2.0 <![CDATA[Northeast Regional Trains 65, 67, 94 and 96 and Carolinian Trains 79 and 80 Will Not Stop at Quantico]]> Effective August 8 - 13, 2016

Construction is underway to renovate the Quantico Amtrak station. In this phase of the project, the Track 3 West platform will be demolished, affecting service at the Quantico station from August 8 - 13, 2016.

Trains 65, 67, 79, 80, 94 and 96 Will Not Stop at Quantico

To accommodate this work and avoid excessive delays, the trains listed above will not stop at Quantico. Passengers can instead use the Fredericksburg station located approximately 20 miles from Quantico.

Board All Trains at Track 2 East Platform

The Track 3 West platform will be out of service for from Aug. 8-13. Passengers will board all trains at the Track 2 East platform.

Possible Delays Traveling through Quantico

Due to the Track 3 being out of service, trains operating through Quantico can encounter delays of approximately 30 minutes. Passengers are encouraged to check their trains status on Amtrak.com, our free mobile apps, or at 1-800-USA-RAIL (1-800-872-7245). You can also sign up for text and email delay notifications when booking your reservations.

Quantico Station Safety Advisory

The safety of our passengers and employees is our top priority. Please avoid the construction area whenever possible, and be mindful of the following:

  • Be careful if you must walk near the construction zone.
  • Stay at a safe distance from machinery and moving construction equipment.
  • Watch out for any tripping hazards, such as construction debris or uneven surfaces.

We appreciate your patronage and apologize for any inconvenience. Thank you for traveling with Amtrak.

PSN 0816-165

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<![CDATA[San Joaquins Train 701 Will Not Stop at Lodi]]> Effective on Monday, August 8, 15 and 22, 2016

Due to track work being performed by Union Pacific Railroad, Train 701 will detour between Sacramento and Stockton and will not stop at Lodi on August 8, 15 and 22, 2016. Alternate transportation will not be provided.

Passengers can contact Amtrak for alternate schedule options to and from Lodi.

We appreciate your patronage and apologize for any inconvenience. For reservation and train status information visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0816-164

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<![CDATA[Piedmont Trains 73, 74, 75 and 76 and Carolinian Trains 79 and 80: Service Canceled ]]> Effective Monday August 8 and 15, 2016

Track work being performed by Norfolk Southern Railway will affect Piedmont and Carolinian service on August 8 and 15, 2016.

Piedmont Service

Trains 73, 74, 75 and 76 will be canceled, and alternate transportation will not be provided.

Carolinian Service

Train 79 and 80 will operate between New York and Raleigh. Alternate transportation will not be provided between Raleigh and Charlotte.

We appreciate your patronage and apologize for any inconvenience. For reservations and information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0716-154 (Updated: 07/27/16)

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<![CDATA[Springfield Shuttle Service July Update: Bus Service Provided at All Stations on the Route]]> Extended through September 30, 2016

To accommodate a long-term track work project, several Springfield Shuttle trains will be cancelled, and bus service will be provided, as described below:

Weekdays through September 30, 2016

Trains 470, 476, 479, 490, 493 and 495 will be cancelled on Monday through Friday until July 29. Passengers will be provided bus service at all stops on the route.

Weekday Southbound Buses Depart 30 Minutes Earlier

All southbound weekday buses will depart all stations 30 minutes earlier than the respective trains.

We apologize for any inconvenience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 1116-48 (Updated: 07/27/16)

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<![CDATA[Palmetto Train 89 and 90 Service Change between Richmond, VA and Savannah, GA ]]> Effective Monday through Thursday Only; August 8 - September 8, 2016
Track Work Affects Service between Richmond, VA and Savannah, GA

Due to track work being performed by CSX Transportation Trains 89 and 90 will not operate between Richmond and Savannah on the dates shown, and alternate transportation will not be provided.

  • Wednesday, August 10 and Thursday, August 11, 2016
  • Monday, August 15 through Thursday, August 18, 2016
  • Monday, August 22 through Thursday, August 25, 2016
  • Monday, August 29 through Thursday, September 1, 2016
  • Monday, September 5 through Thursday, September 8, 2016

Silver Meteor Trains 97 and 98 will make stops at Selma-Smithfield and Dillon on the affected dates.

We appreciate your patronage and apologize for any inconvenience you may experience. For the most up to date train status information and reservations, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0716-153

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<![CDATA[Empire Service and Maple Leaf Temporary Schedule Change]]> Effective July 14 through September 2, 2016

Due to extensive track work being performed by CSX Transportation, Empire Service and Maple Leaf schedules are adjusted between Albany-Rensselaer and Niagara Falls from July 14 through Sept. 2, 2016.

Some trains will depart earlier. To avoid missing your train, check Amtrak.com, use our free mobile apps, speak with Amtrak personnel call 1-800-USA-RAIL (1-800-872-7245) for the most up-to-date schedules..

Thank you for choosing Amtrak.

PSN 0716-155

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<![CDATA[Keystone Service Schedule Change]]> Effective July 18 through October 21, 2016

Due to track improvements between Elizabethtown and Lancaster, minor schedule adjustments will be made to Keystone Service trains from July 18 through October 21, 2016. Most trains will operate on a later schedule.

Trains 654 and 656 Depart Earlier

Eastbound Trains 654 and 656 will depart Harrisburg, Middletown, Elizabethtown and Mount Joy five minutes earlier.

For the most up to date schedule information and reservations, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0716-150

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<![CDATA[Hiawatha Service Spring/Summer Schedules: Offer New Saturday Night Round Trips]]> Effective May 21 through September 3, 2016

New Saturday night round trips will be offered aboard the Hiawatha Service beginning May 21 through September 3, 2016.

The new spring/summer 2016 schedules implemented by Amtrak in partnership with the Wisconsin and Illinois Departments of Transportation will allow passengers to enjoy Saturday evening activities in cities along the route and return home aboard the Hiawatha Service.

With the start of the new schedules, Train 343 will depart Chicago at 11:10 pm, and Train 344 will depart Milwaukee at 10:40 pm. Trains 329 and 330 will operate only on weekdays during this three-month period.

To accommodate passengers who need to be in Chicago early on Saturdays, Amtrak Thruway Service, operated by Greyhound Lines, will run Bus 8337 in place of Train 330. The bus has free Wi-Fi and will run on Saturdays only through September 3, 2016.

Passengers are encouraged to purchase tickets in advance and take advantage of eTicketing. Boarding documents can be printed at home or at station Quik-Trak kiosks (except Glenview).

For schedules and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245). Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

Thank you for choosing Amtrak.

PSN 0516-110

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<![CDATA[Wolverine Service Schedule Changes and Holiday Updates]]> Effective through September 23, 2016

Modified Wolverine Service schedules to accommodate track and signal improvements east of Battle Creek will continue through Sept. 23, 2016, with the following exceptions:

Labor Day and Independence Day Weekends

Amtrak and the Michigan Department of Transportation have suspended scheduled track improvement work over the Independence Day and Labor Day weekends. From July 2 - 4 and September 3 - 5, 2016, full Wolverine Service schedules of three roundtrips a day will be available.

July 5 through September 2 and September 6 - 23, 2016
  • Train 350 will operate on Sundays only, and will not operate Monday through Saturday from July 5 - September 2 and from September 6 - 23, 2016.
  • During these periods, two roundtrips will operate between Chicago and Pontiac on Monday through Saturday, and full Wolverine Service will be available, offering three roundtrips a day, on Sundays.
About This Project

The Michigan Department of Transportation (MDOT) is making railroad track improvements between Battle Creek and Jackson. This work is part of a larger improvement project for the Chicago-Detroit/Pontiac route as Amtrak and MDOT prepare to increase train speeds and train schedule reliability.

The Chicago-Detroit/Pontiac Wolverine Service is on a modified summer schedule to allow crews to work six days a week in order to complete the project by the end of September. When complete, the track and signal work will result in improved reliability, a smoother ride and an expansion of the Midwest's first 110 mph Amtrak service. For more information, refer to the [Asset Included(Id:1251639072492;Type:AM_Document_C)] flyer.

For the most up-to-date schedule information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0616-143

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<![CDATA[Lake Shore Limited: Track Work Affects Service between Albany and Boston]]> Effective on Select Dates through August 24, 2016

Track work being performed by CSX will affect Trains 448 and 449 between Albany and Boston on the dates shown below:

  • Sunday through Wednesday: August 14 - 17, 2016
  • Sunday through Wednesday: August 21 - 24, 2016
Train 448 Albany - Boston Service

Passengers aboard Train 48 who are traveling to Pittsfield, Springfield, Worcester, Framingham and Boston (South Station) will get off the train at Albany where bus service will be provided at all stations, except Boston Back Bay.

Train 449 Boston - Albany Service

Train 449 will not operate between Boston (South Station) and Albany. Passengers boarding at Boston (South Station), Framingham, Worcester, Springfield and Pittsfield will be provided bus service to Albany, where they will board westbound Train 49 to their destination.

Boston Back Bay Service Canceled

On track work dates, Trains 448 and 449 will not stop at Boston Back Bay, and bus service will not be provided. Passengers may contact MBTA for travel to and from Boston Back Bay.

Boston (South Station) and Framingham
  • Passengers at Boston South Station should go to the Amtrak Information Desk for instructions on boarding the buses.
  • Passengers at Framingham, will board all buses at the drop-off/pick-up area track 2 platform (at Waverly Street).
Worcester

This station is unstaffed. Passengers at Worcester should go downstairs to the intercity bus area and board the bus marked Premier Bus.

We appreciate your patronage and apologize for any inconvenience. For reservations and information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0616-141 (Updated: 08/12/16)

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<![CDATA[Northeast Regional and Carolinian Service Boarding Changes at Quantico, VA and Possible Train Delays]]> Starting May 30, 2016

Starting May 30, construction will begin to renovate the Quantico Amtrak station. The first part of this project calls for the west platform and building to be demolished and removed. This work is expected to be complete in approximately one year. During this period, please note the following:

Quantico Passengers Board All Trains at Track 2 East Platform

The Track 3 West Platform at Quantico will be out of service for the duration of this project. Passengers will board all trains at the Track 2 East Platform. Passengers should allow a few extra minutes to use the pedestrian crossing to access the Track 2 East Platform.

Possible Delays Traveling through Quantico

Due to the Track 3 platform being out of service, trains operating through Quantico, can encounter delays of approximately 30 minutes. Passengers are encouraged to check their trains' status on Amtrak.com, our free mobile apps, or at 1-800-USA-RAIL (1-800-872-7245). You can also sign up for text and email delay notifications when booking your reservations.

Quantico Station Safety Reminders

The safety of our passengers and employees is our top priority. Please avoid the construction area whenever possible.

  • Be careful if you must walk near the construction zone.
  • Stay at a safe distance from machinery and moving construction equipment.
  • Watch out for any tripping hazards, such as construction debris or uneven surfaces.

We appreciate your patronage and apologize for any inconvenience. Thank you for traveling with Amtrak.

PSN 0516-122

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<![CDATA[Walk-up Bike Service Offered - Arrive 30 Minutes Before Departure to Check Bikes]]> Effective May 2, 2016

Amtrak and the Wisconsin and Illinois departments of transportation now offer Walk-up Checked Bike Service aboard the Hiawatha Service at the Chicago and Milwaukee stations for only $5.

Reservations Required

Bicycle reservations are required and travel documents for bikes must be presented to the conductor when boarding the train. Passengers can reserve space for their bikes by selecting "add bike" when they book their train travel on Amtrak.com, by calling 1-800-USA-RAIL (1-800-872-7245) and at Amtrak ticket offices. Passengers can also make reservations at the Chicago and Milwaukee Quik-Trak ticketing kiosks. Bike reservations cannot be made through Amtrak mobile apps. Only one bike is permitted per person.

Passengers must complete a baggage ID tag and attach it to their bike. Passengers boarding at the Chicago and Milwaukee stations can obtain baggage ID tags at the ticket office. Passengers must present a photo ID when retrieving their bike.

Arrive Early

Passengers checking bikes must arrive 30 minutes prior to train departure to allow sufficient time to obtain their ticket and baggage tag, and to get their bike to the baggage car.

Eligible Bikes

Only standard size bikes will be permitted. Large seat/saddle bags must be removed from the bikes. These items can be carried on the train and will count as a carry-on item.

Loading Bikes

Passengers must be physically capable of lifting their bikes up to an employee standing in the baggage car. Passengers are not permitted in this car. Amtrak personnel will store and secure the bike to the bike racks.

Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

Thank you for choosing Amtrak.

PSN 0516-105

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<![CDATA[Walk-On Carry-On Bike Service Offered Aboard the Vermonter Service]]> Effective May 2, 2016

Amtrak and the Vermont Department of Transportation now offer Walk-on Carry-on Bike Service aboard the Vermonter at all stations between Washington, DC, and St. Albans.

Reservations Required

Bike reservations are required, and travel documents must be presented to the conductor when boarding the train. Passengers can reserve space for their bikes by selecting "add bike" when they book their train travel on Amtrak.com, by calling 1-800-USA-RAIL (1-800-872-7245) and at Amtrak ticket offices. Passengers can also make reservations at Quik-Trak ticketing kiosks at stations on the Vermonter route. Bike reservations cannot be made through the Amtrak mobile apps. Only one bike is permitted per person.

The charge for bikes between St. Albans and New Haven is $10, and bikes carried between New Haven and Washington, DC, are $20.

Eligible Bikes

Only standard size bikes will be permitted. Large seat/saddle bags must be removed from the bikes before boarding the train. These items can be carried on the train and will count as a carry-on item.

Arrive Early

If you are carrying a bike on board, arrive at the station at least 30 minutes prior to train departure to allow time maneuver your bicycle through the station and be in position to board the train and load your bicycle. The conductor will direct passengers with bicycles to the designated coach car. Amtrak staff will be available to assist with boarding, as needed.

Storing Bikes

Bikes are stored in the bicycle rack located in a designated coach car. You must be physically capable of storing your bicycles in the rack.

[Asset Included(Id:1251636765330;Type:AM_Image_C)]

Bicycles must be hung by the rear wheel with the front wheel removed to prevent the bike from blocking the aisle. The front wheel must be secured to the floor using the Velcro straps attached to the wall (refer to photo).

Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

Thank you for choosing Amtrak.

PSN 0516-106

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<![CDATA[Walk-Up Checked Bike Service Begins Aboard the Pere Marquette]]> Effective May 6, 2016

Amtrak and the Michigan Department of Transportation will offer walk-up checked bike service aboard the Pere Marquette at the Chicago, St. Joseph-Benton Harbor, Holland and Grand Rapids stations for only $10, starting May 6, 2016.

Reservations Required

Bicycle reservations are required and bike tickets must be presented to the conductor when boarding the train. Passengers can reserve space for their bikes by selecting "add bike" when they book their train travel on Amtrak.com, by calling 1-800-USA-RAIL (1-800-872-7245) and at Amtrak ticket offices. Passengers can also make reservations at the Chicago ticket office and at Quik-Trak ticketing kiosks at Chicago, St. Joseph-Benton Harbor, Holland and Grand Rapids. Bike reservations cannot be made through Amtrak mobile apps. Only one bike is permitted per person.

Passengers will be provided a bike tag by station employees in Chicago and by the train crew at St. Joseph-Benton, Harbor, Holland and Grand Rapids. Passenger must present their bike tag at the baggage car to retrieve their bike from the train crew at their destination.

Arrive Early

Passengers checking bikes must arrive 30 minutes prior to train departure to allow sufficient time to obtain their ticket and baggage tag, and to get their bike to the baggage car.

Eligible Bikes

Only standard size bikes will be permitted. Large seat/saddle bags must be removed from the bikes. These items can be carried on the train and will count as a carry-on item.

Loading Bikes

Passengers must be physically capable of lifting their bike up to shoulder height to an employee standing in the baggage car. Passengers are not permitted in this car. Amtrak personnel will store and secure the bike to the bike racks.

Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

Thank you for choosing Amtrak.

PSN 0516-107

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<![CDATA[San Joaquins 10-Ride Ticket Policy Change]]> Effective Monday, April 18, 2016

At the request of the San Joaquin Joint Powers Authority (SJJPA), the policy governing the use of 10-ride tickets on the San Joaquins will change effective Monday, April 18, 2016.

What's Changing?

A 10-ride ticket purchased on or after April 18, 2016, can only be used by the passenger whose name is on the ticket and can no longer be transferred or shared by multiple passengers.

For questions about this policy change, contact SJJPA. We appreciate your patronage. For reservations and information, visit Amtrak.com, use our free mobile apps, speak with a station agent or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0416-90

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<![CDATA[Acela Express and Northeast Regional Temporary Schedule Changes]]> Effective May 2 - October 31, 2016

Due to track improvements being performed along the Northeast Corridor, a number of changes are being made to Acela Express and Northeast Regional schedules from May 2 through October 31.

  • Schedules of both Acela Express and Northeast Regional trains will change by up to 10 minutes in both directions between Boston, New York and Washington. There may be further minor adjustments between these stations as the work progresses.
  • All Acela Express trains will depart Washington at five minutes before the hour, rather than on the hour. Some Acela Express trains will depart Boston a few minutes earlier than the times shown in the Amtrak Winter-Spring 2016 System Timetable.
  • Most northbound Northeast Regional trains will depart Washington three minutes earlier than the times shown in the Amtrak Winter-Spring 2016 System Timetable.

The most up-to-date schedules are available on Amtrak.com, our free mobile app or by calling 1-800-USA-RAIL (1-800-872-7245). We appreciate your patronage during this period as we work to improve the ride quality and overall travel experience for our valued customers.

PSN 0316-82

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<![CDATA[Silver Star Trains 91 and 92: Sleeping Car Accommodations Offered at Lower Fares Without Dining Car]]> Dining Car Service Continues on Silver Meteor Trains 97 and 98

Amtrak is offering a lower cost travel option on our popular Sleeping Cars between New York and Miami, following a 10-month test on the Sliver Star (Trains 91 and 92), operating daily between New York City and Orlando/Miami, via Washington, DC, Columbia, SC and Tampa, FL. A Dining Car will not be operated on the Silver Star, and passengers can purchase meals in the Café Car, which offers hot and cold sandwiches, snacks and other items. See more details in the the Silver Star Café Menu.

Customers traveling to and from Florida can continue to choose traditional service aboard the Silver Meteor (Trains 97 and 98), which offers Dining Car service. Meals are included in Silver Meteor Sleeping Car fares. The Silver Meteor serves many of the same cities as the Silver Star.

Lower Cost Sleeping Car Accommodations

Traditionally on all Amtrak trains, the cost of Dining Car meals was bundled into the charge for the Sleeping Car. On the Silver Star, Amtrak Sleeping Car customers save up to 25% on the cost of a ticket, and can purchase food in the Café Car for a separate charge.

Sleeping Car Amenities

Passengers with Sleeping Car accommodations will continue to have complimentary coffee, chilled water and juices, turn-down service for their bedrooms and roomettes, private restrooms and access to shower facilities. Upon request, attendants will provide in-room service for purchases from the Café Car. At stations with ClubAcela, Amtrak Metropolitan Lounge or similar services, Sleeping Car passengers will also continue to have same-day lounge access and pre-boarding privileges.

Thank you for traveling with Amtrak. Reservations are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

PSN 0216-59

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<![CDATA[Business Class Offered Aboard Auto Train]]> Effective Febuary 1, 2016

Amtrak will launch Business class service aboard Auto Train, starting February 1, 2016. For an upgrade charge of only $59, Auto Train Business class passengers can enjoy several amenities, including:

  • Priority boarding with sleeping car passengers.
  • Comfortable reserved seating in a car for Business class passengers only.
  • Unlimited access to premium digital newspapers during the trip.
  • Salad and a choice of specialty dessert with dinner.
  • Two complimentary bottles of water and a Comfort Kit.

All passengers can enjoy free Wi-Fi aboard Auto Train.

For fares and reservation information, visit Amtrak.com, use our free mobile apps or call at 1-800-USA-RAIL (1-800-872-7245).

Like us on Facebook, follow us on Twitter (@Amtrak), and check out our blog at blog.amtrak.com.

Thank you for choosing Amtrak.

PSN 0116-51

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