<![CDATA[Amtrak Service Alerts & Passenger Service Notices - All regions ]]> Weblog Editor 2.0 <![CDATA[Newark Liberty International Airport Station Closed - Newark Airport Station AirTrain Service Suspended - Substitute Shuttle Bus Service Provided]]> Effective May 1, 2014

Effective May 1, 2014 and continuing through the summer, rail service to and from Newark Liberty International Airport station (EWR) will be suspended to allow the Port Authority of New York and New Jersey to perform critical repair work to AirTrain, which links the rail station to the airport. Substitute shuttle bus service will be available in both directions between Newark Penn Station and the airport.

Booking Travel to/from Newark Liberty International Airport (EWR)

Passengers should utilize the normal booking methods (Amtrak.com, Quik-Trak, Amtrak mobile apps, etc.) to and from Newark Liberty International Airport (EWR). For passengers going to the airport, the system will indicate rail travel to Newark Penn Station and a connecting service to the airport. For passengers leaving the airport, the system will indicate connecting service from the airport to Newark Penn Station and rail service to their destination.

Getting to/from Newark Liberty International Airport (EWR)
  • Amtrak passengers traveling to the airport will detrain at Newark Penn Station, where Port Authority shuttle buses will provide service from the station to each airport terminal. Shuttle service will be free of charge to passengers who present the bus driver with a ticket/travel document designating travel to Newark Liberty International Airport (EWR).
  • Amtrak passengers at the airport will board Port Authority shuttle buses to Newark Penn Station, where they may board the train. Shuttle service will be free of charge to passengers who present the bus driver with an Amtrak ticket/travel document designating travel from the airport to Newark Penn Station.
  • Please note that passengers may board any available shuttle bus and will not need to wait for the scheduled departure printed on their ticket. Personnel and signage will be available at Newark Penn Station and at the airport to provide assistance and direction.
Travel Time

While actual bus travel times will vary, travel between Newark Penn Station and the airport typically takes 20 to 30 minutes. Amtrak schedules indicate a 50 minute travel time to and from the airport to account for unanticipated driving delays.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience you may experience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).
Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak.

PSN 0414-65

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<![CDATA[Maple Leaf Train 63 and Empire Service Train 245: Track Work Affects Service and Schedules]]> Effective Effective Friday, April 25 and Saturday, April 26, 2014

Track work being performed by Amtrak will affect Trains 63 and 245, on the dates below:

    Friday, April 25, 2014: Train 245 Canceled

    Train 245 will be cancelled. Passengers may contact Amtrak for other schedules for travel between New York and Albany-Rensselaer.

    Saturday, April 26, 2014: Train 63 Operates One Hour Later

    Train 63 will depart New York Penn Station at 8:15 am, (one hour later than the times shown on Amtrak printed timetables) and operate one hour later at all remaining stations on the route.

Trains 63 and 69 will operate as one combined train from New York to Albany-Rensselaer. Upon departing Albany-Rensselaer, the trains will separate and Train 63 will operate to Toronto while Train 69 operates to Montreal, and all intermediate stations.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience you may experience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-900-872-7245).

Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0414-66

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<![CDATA[Capitol Corridor Service: Highway 50 Construction Affects Sacramento Thruway Buses 3424 and 3447]]> Effective April 22 through May 21, 2014 and May 21 through June 25, 2014

Extensive roadway construction being performed by Caltrans along Highway 50 near downtown Sacramento will affect Amtrak Thruway Bus Service, as described below:

April 22 through May 21, 2014: Thruway Bus 3424 Possible Delays

Starting April 22 through May 21, Thruway Bus 3424 which operates between Sacramento, Placerville and South Lake Tahoe, will encounter delays due to roadway detours and anticipated heavy traffic resulting from the construction project.

May 27 through June 25: Thruway Bus 3447 Departs Earlier

Due to the anticipated severe traffic congestion in the downtown Sacramento area as a result of an extensive roadway construction project being performed by Caltrans, westbound Thruway Bus 3447 connecting to the Capitol Corridor at Sacramento will operate 20 minutes earlier between May 27 and June 25, 2014.

This modified schedule will allow Bus 3447 to maintain its connection with Capitol Corridor Trains 547 (weekdays) and 747 (weekends) at the Sacramento Valley station. The arrival time at Sacramento will not change.

Current Schedule


2:20 pm

2:25 pm

2:35 pm

3:55 pm

5:25 pm

Thruway Bus 3447


Departs Stateline-Kingsbury, NV

Departs Stateline-TransCenter, CA

Departs South Lake Tahoe, CA

Departs Placerville, CA

Arrives at Sacramento, CA

May 27 - June 15
Schedule

2:20 pm

2:05 pm

2:15 pm

3:35 pm

5:25 pm

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience you may experience. Reservation and train status information is available on Amtrak.com, our free mobile apps and 1-800-USA-RAIL (1-800-872-7245).

Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0414-63

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<![CDATA[Capitol Corridor Service: Highway 50 Construction Affects Thruway Service at Davis]]> Effective April 22 through May 21, 2014

Extensive roadway construction being performed by Caltrans along Highway 50 near downtown Sacramento will affect Amtrak Thruway Bus Service starting April 22 through May 21, 2014, as described below.

Thruway Bus Service at Davis

On the dates shown above, Thruway buses, which normally originate at Davis, will originate at Sacramento. Passengers boarding at Davis may take alternate Capitol Corridor trains, as described below.

Thruway Bus 3812, which normally departs Davis at 7:15 am, will not stop at Davis Monday through Friday during this period. Passengers may instead board Train 520, which departs Davis at 6:57 am. Bus 3812 weekend schedules will not change.

Thruway Bus 3814, which normally departs Davis at 9:30 am, will not stop at Davis on the dates shown above.

  • On Monday through Friday, passengers may board Train 524, departing Davis at 9:17 am.
  • On Saturdays and Sundays, passengers may board Train 720, departing Davis at 8:52 am.

Thruway Bus 3816, which normally departs Davis at 12:50 pm, will not stop at Davis on the dates shown above.

  • On Monday through Friday, passengers may board Train 528, which departs Davis at 11:47 am.
  • On Saturdays and Sundays, passengers may board Train 728, departing Davis at 12:27 pm.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience you may experience. Reservation and train status information is available on Amtrak.com, our free mobile apps and 1-800-USA-RAIL (1-800-872-7245).

Like us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0414-62

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<![CDATA[Ethan Allen Express: Possible Service Delays]]> Effective April 28 through May 19, 2014

Due to track work being performed by Vermont Rail System between Rutland and Castleton, Ethan Allen Express Trains 290, 291, 292, 293 and 296 may encounter delays of approximately 15 minutes traveling through the work area from April 28 through May 19, 2014.

For the most up-to-date departure and arrival times, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience. Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0414-64

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<![CDATA[St. Paul-Minneapolis Amtrak Service Moves to Historic Union Depot in St. Paul ]]> Effective Wednesday Evening, May 7, 2014

On Wednesday evening, May 7, Amtrak passenger rail service in St. Paul-Minneapolis will move to the beautifully restored Union Depot, located downtown at 240 Kellogg Boulevard, E., St. Paul, MN, 55101.

  • On May 7, the last train to serve Midway Station at 730 Transfer Road will be eastbound Train 8, departing at 7:50 am. 
  • On May 7, the first train to serve Union Depot will be westbound Train 7, departing at 10:10 pm.
Getting to Union Depot
Parking

Union Depot offers ample long and short-term parking, as well as electric vehicle parking and charging stations. Visit www.uniondepot.org/transit/ for parking rates and information.

Drop-off / Pick-Up

Amtrak ticketing, checked baggage service and passenger drop-off and pick-up are located along Kellogg Boulevard between Sibley and Broadway Streets.

Daily Bus Service at Union Depot

Metro Transit buses 21, 54; weekday-only bus service: Metro Transit buses 53, 65, 417 and MVTA buses 480, 484, 489; also, intercity bus operators

Light Rail Service

Metro Transit Green Line begins June 2014.

Bike

Bicycle storage may be requested by calling 651-202-2700 or by emailing info@uniondepot.org. Bicycle racks are also available on the bus platform, north plaza and 4th Street or Kellogg Boulevard entrances.

Arriving at Amtrak
  • The entrance to the Amtrak ticket and baggage area at Union Depot is located at 240 Kellogg Boulevard, E., on street level, one block east of Wacouta Street.
  • Quik-Trak ticketing kiosks, a 27,000 square foot waiting room and free Wi-Fi are available at Union Depot.
  • Information kiosks in the waiting room provide passengers with access to taxi, hotel, dining and entertainment options. Passengers may choose to dine at Christos Greek restaurant inside Union Depot.
  • Sleeping car passengers may enjoy a private lounge in the waiting room.
Ending Service at Midway Station on Transfer Road
  • Public services will not be available at the Transfer Road station (including ticketing services, restrooms and parking) after the morning departure of eastbound Train 8 on May 7.
  • Passengers should not park at the Transfer Road station if they are returning after the morning departure of eastbound Train 8 on May 7. Passengers whose vehicles are parked at the Transfer Road station after May 7 should speak with a station employee at Union Depot.
Amtrak and Union Depot Hours

Amtrak ticket office and checked baggage service hours are 6:30 am until 10:30 pm daily. Union Depot, including the waiting room and Quik-Trak self-serve ticketing kiosks, is open 24 hours a day, 365 days a year.

Thank you for traveling with Amtrak. For reservations, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245). Like us on facebook.com/Amtrak. Follow us on twitter.com/Amtrak.

Union Depot in St. Paul, Minnesota

Union Depot, owned by Ramsey County Regional Railroad Authority, reopened as a multi-modal transportation hub in 2012 following two years of renovation. Union Depot is on the National Register of Historic Places and is certified LEED Gold. For the first time in more than 42 years, on May 7, Union Depot will welcome passenger rail in downtown St. Paul. For more information on Union Depot, go to www.uniondepot.org or call 651-202-2700. Like us on facebook.com/UnionDepot.

PSN 0414-61

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<![CDATA[Texas Eagle Trains 21/421 and 22/422: Track Work Affects Service at Mineola, Dallas, Fort Worth, Cleburne, McGregor and Temple]]> Effective April 9 and 28, 2014 and May 13, 20 and 27, 2014

On the dates shown above, Texas Eagle Trains 21/421 and 22/422 will detour between Longview and Taylor, due to track work being performed by Union Pacific Railroad. This detour will affect service at Mineola, Dallas, Fort Worth, Cleburne, McGregor and Temple on April 9 and 28, and May 13, 20 and 27, as described below:

Train 21/421 Bus Service between Longview and Taylor

On the dates shown above, Train 21/421 will operate as scheduled to Longview, then detour to Taylor. Bus service will be provided to and from Mineola, Dallas, Fort Worth, Cleburne, McGregor, Temple and Taylor. The bus will continue to Austin. Upon arriving at Austin, passengers will board westbound Train 21/421, serving all remaining stations on the route.

Train 22/422 Bus Service between Taylor and Longview

On the dates shown above, Train 22/422 will operate as scheduled to Taylor, then detour to Longview. Bus service will be provided at Austin to and from Taylor, Temple, McGregor, Cleburne, Fort Worth, Dallas, Mineola and Longview. Upon arriving at Longview, passengers will board eastbound Train 22/422, serving all remaining stations on the route.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience you may experience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak.

PSN 0414-60 (Updated 4/9/14)

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<![CDATA[Student Discount Changes from 15 Percent to 10 Percent]]> Effective April 2, 2014

Changes will be made to the Student Advantage (SA) and International Student Identity Card (ISIC) discount membership programs. The rail fare discount for SA and ISIC cardholders will change from 15 percent to 10 percent. This change matches the membership discount for American Automobile Association (AAA) and National Association of Railroad Passengers (NARP), which is already 10 percent.

The requirement to book at least three days before travel remains in effect. Reservations made April 1, 2014, or earlier will be priced at the 15 percent discount level. However, if the passenger makes changes to such reservations on April 2 or after, the reservation will then be priced at the 10 percent discount level. The student discount for Amtrak Express Shipments will also change from 15 percent to 10 percent.

Effective July 7, 2014, the SA and ISIC discounts may only be booked online at Amtrak.com and through mobile apps. At that time, the SA and ISIC discounts will no longer be available to book by calling 1-800-USA-RAIL or at an Amtrak ticket office.

Thank you for traveling with Amtrak. We appreciate your patronage. For more information on passenger discounts, visit Amtrak.com or call 1-800-USA-RAIL (1-800-872-7245).

Like us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0314-57

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<![CDATA[Coast Starlight Train 14: Departing Klamath Falls and Chemult 37 Minutes Earlier]]> Effective on Select Dates in April and May 2014

On the dates shown below, northbound Train 14 will depart Klamath Falls, OR, and Chemult, OR, 37 minutes earlier, due to track work being performed by Union Pacific Railroad. Train 14 will depart Klamath Falls at 7:40 am and Chemult at 8:55 am.

  • April 16 through April 23, 2014
  • May 1 through May 8, 2014
  • May 16 through May 17, 2014

Please note that Train 14 will operate according to the normal published schedule at all other stations on the route.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience you may experience. Reservations and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Like us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0314-54

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<![CDATA[Empire Builder Trains 7/27 and 8/28: Schedules Modified West of St. Paul, MN]]> Effective April 15, 2014

The Empire Builder will operate on a modified schedule, effective April 15, 2014, with Train 7/27 originating in Chicago and Train 8/28 originating in Seattle, WA, and Portland, OR. This temporary schedule is due to freight train congestion and the conditions of the infrastructure owned by BNSF Railway Company, which controls the dispatching of Empire Builder trains from St. Paul to Seattle and Portland. BNSF has announced it is making improvements to the route this construction season in order to improve their handling of high volumes of freight train traffic, along with the daily Amtrak service.

Hours of operation at Amtrak stations and ticket offices will be adjusted between St. Paul and the West Coast to account for the modified train schedules. Affected passengers who purchased tickets prior to March 27, 2014, will be notified by Amtrak.

Thank you for traveling with Amtrak. We appreciate your patronage. Reservations and the most up-to-date arrival and departure times are available on Amtrak.com under the “Schedules” tab, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Like us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0314-53

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<![CDATA[Multi-Ride eTickets Become Available in March on Select Amtrak Services]]> Effective with Travel Starting March 1, 2014

To provide our passengers with more convenient service, Multi-Ride eTickets will be available on the Amtrak services shown below, effective with travel starting March 1, 2014.

Multi-Ride eTickets
Effective with Travel Starting March 1, 2014


Empire Service – Monthly

Empire Service – Limited-Ride

Keystone – Monthly

Keystone – Limited-Ride

Northeast Regional – Month;y

Northeast Regional – Limited-Ride

Pacific Surfliner – Monthly

Pacific Surfliner – Limited-Ride

Features and Benefits

Multi-Ride eTickets offer a number of features and benefits:

  • Passengers can reprint their Multi-Ride eTicket travel document if it is lost.
  • If you purchase a limited-ride (six-ride and ten-ride tickets) eTicket on Amtrak.com, you can go to Amtrak.com to view the number of rides remaining and associated travel history.
  • Limited-ride tickets that are not purchased on Amtrak.com can be scanned at Quik-Trak self-serve ticketing kiosks for rides remaining information.

Thank you for traveling with Amtrak. For complete details on the eTicketing policy and procedures, visit Amtrak.com/eTicketing or speak with an agent at an Amtrak ticket office.

Like us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0214-37

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<![CDATA[Transfers in Boston to Downeaster and Other Amtrak Trains]]> Amtrak Downeaster trains arrive and depart at Boston North Station, located at 126 Legends Way (at Causeway Street). All other Boston-area Amtrak trains arrive at and depart from Boston South Station (at the corner of Summer Street and Atlantic Avenue) and Boston Back Bay Station (at 145 Dartmouth Street).

Passengers connecting between Downeaster trains and train service from Boston South Station or Boston Back Bay Station must make their own travel arrangements between the stations. Connections are not guaranteed1

Transferring by Taxi

Passengers using Boston South Station will be best served by taxi service when transferring between stations. Boston South Station offers a greater variety of services and amenities than Boston Back Bay Station, including ticketing, baggage and accessibility assistance, as well as checked baggage service for select Amtrak trains.

Transferring by Subway

Passengers using Back Bay Station will find Boston’s subway service very convenient when transferring between stations. The MBTA Orange Line serves Back Bay Station and North Station directly. The ride normally takes less than 15 minutes, however, passengers should allow 45 minutes travel time when connecting between Orange Line Stations on the MBTA. Boston’s Orange Line is completely accessible at all stations. Passengers with mobility-impairments may find this alternative suitable to their needs.

This information may change without notice. Please contact 1-800-USA-RAIL for more information.

1In the event of a missed connection, passengers will be reaccommodated on the next available train. If there are no more departures available on the same day on which to be reaccomodated, passengers will be responsible for arranging and paying for their own overnight lodging.

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