<![CDATA[Amtrak Service Alerts & Passenger Service Notices - All regions ]]> Weblog Editor 2.0 <![CDATA[Northeast Regional, Springfield Shuttle and Vermonter Trains 54 and 57: Track Work Affects Service]]> Effective Select Dates September 29, 2017

On the dates shown below, track work being performed between New Haven and Springfield will affect service at Wallingford, Meriden, Berlin, Hartford, Windsor, Windsor Locks and Springfield.

Friday, August 18

Northeast Regional Trains 136 and 148 will operate normally from Washington, DC, to New Haven. Customers will be provided bus service at all stations from New Haven to Springfield.

Saturday, August 19
  • Northeast Regional Trains 140, 143, 146 and 147 will operate normally between Washington, DC, and New Haven. Customers will be provided bus service at all stations between New Haven and Springfield.
  • Vermonter Train 54 will operate normally from Washington, DC, to New Haven. At New Haven all customers will transfer to a bus that will make stops at Wallingford, Meriden, Berlin, Hartford, Windsor Locks and Springfield. At Springfield, customers will board the train to their destination.
  • Vermonter Train 57 will operate normally from St. Albans to Springfield. At Springfield, all customers will transfer to a bus that will make stops at Windsor Locks, Hartford, Berlin, Meriden, Wallingford and New Haven. At New Haven, customers will board the train to their destination. 
  • Springfield Shuttle Trains 401, 405, 450, 460, 463, 464, 467 and 488 will be cancelled, and bus service will be provided all stations on the route.
Sunday, August 20

Northeast Regional Trains 143 and 157 will operate normally from New Haven to Washington, DC. Customers will be provided bus service at all stations from Springfield to New Haven.

Monday through Friday, through September 29, 2017

Springfield Shuttle Trains 470, 476, 479, 490, 493 and 495 will be cancelled, and bus service will be provided at all stops on the route.

We appreciate your patronage and apologize for any inconvenience you may experience. For reservations and information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0817-134

]]>
<![CDATA[Track Work Affects Service between Haverhill, Woburn and Boston North Station]]> Effective Saturdays and Sundays Only through September 10, 2017

Due to weekend track work being performed by Massachusetts Bay Transportation Authority (MBTA), Downeaster trains will detour between Boston North Station and Haverhill. As a result, service changes will occur on the weekend dates shown below:

Saturday and Sundays Only through September 3

Downeaster trains will not stop at Woburn, and alternate transportation will not be provided.

Saturday and Sunday, September 9 and 10
Southbound Service: Brunswick - Portland - Boston

Southbound trains will operate normally between Brunswick and Haverhill. At Haverhill, customers will transfer to a bus that will operate nonstop to Boston North Station. Service will not be provided to or from Woburn.

Northbound Service: Boston - Portland - Brunswick

Northbound trains will be replaced with buses operating nonstop from Boston North Station to Haverhill. At Haverhill, customers will transfer to Downeaster trains, serving all remaining stations on the route. Service will not be provided to or from Woburn.

This information is subject to change without notice.

We appreciate your patronage and apologize for any inconvenience. For reservations, schedules and information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245). Thank you for traveling with Amtrak.

PSN 0817-133

]]>
<![CDATA[Amtrak Cascades Train 510, 513, 516 and 517: Track Work Affects Service between Seattle and Vancouver, BC]]> Effective Mondays and Tuesdays Only, August 14, 15, 21 and 22, 2017

Track work being performed by BNSF Railway will affect Amtrak Cascades service between Seattle, Edmonds, Everett, Stanwood, Mount Vernon, Bellingham and Vancouver, BC, on the following dates:

Mondays: August 14 and 21

Train 516 will operate between Portland and Seattle only. Bus service will be provided at all stations from Seattle to Vancouver, BC.

Tuesdays: August 15 and 22
  • Trains 513 and 516 will operate between Portland and Seattle only. Bus service will be provided at all stations between Seattle and Vancouver, BC.
  • Trains 510 and 517 will be cancelled, and bus service will be provided at all stations between Seattle and Vancouver, BC.

Thank you for traveling aboard Amtrak Cascades. We appreciate your patronage and apologize for any inconvenience. For reservations, train status information or to plan a trip, visit AmtrakCascades.com, use the free Amtrak mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

PSN 0717-130

]]>
<![CDATA[Special Train Added to Carbondale for Solar Eclipse]]> Effective Monday, August 21, 2017

On Monday, August 21, 2017 a total solar eclipse of the sun will occur across much of the United States, reaching its point of greatest duration a few miles south of Carbondale, IL. Amtrak will operate a special train, the Amtrak Eclipse Express, which will take customers to see the first North American coast-to-coast total solar eclipse in nearly a century. This service is being operated thanks to an Amtrak partnership with the Illinois Department of Transportation and CN Railway, which owns the route.

Train Schedule (all times CT)
  • Train 399 will depart Chicago Union Station at 3:00 am, or Champaign-Urbana at 5:05 am and arrive at Carbondale at 8:30 am.
  • Train 398 will depart Carbondale at 5:15 pm and arrive at Champaign-Urbana at 7:55 pm and Chicago at 10:45 pm.
Aboard The Train

Early in the morning of August 21, we will dim the lights as you recline in a comfortable coach seat, enjoy cellular-based AmtrakConnect® Wi-Fi, or purchase a snack or a beverage from the Café Car. Both the main entrance to Chicago Union Station at 225 South Canal Street and the Café Car will be open prior to the 3:00 am CT departure.

Each customer boarding at Chicago and Champaign will receive eclipse viewing glasses, compliments of Amtrak and Carbondale Tourism. The special train will return to Champaign and Chicago that evening after a full day of fun.

Get Your Tickets Today

Tickets are expected to quickly sell out on Amtrak.com, the Amtrak mobile apps, by calling 800-USA-RAIL or at a station ticket office. While pet and bicycle reservations are not offered on the Amtrak Eclipse Express, both are welcome aboard six other daily Amtrak trains between Chicago, Champaign and Carbondale.

PSN 0817-132

]]>
<![CDATA[Keystone Service Train 650 Departs 10 Minutes Earlier]]> Effective August 7 - September 1, 2017

Beginning August 7 through September 1, Train 650 will operate 10 minutes earlier at all stations on the route to accommodate the construction of a new station in Mount Joy, PA.

For the most up-to-date schedule information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak. We appreciate your patronage.

PSN 0717-132

]]>
<![CDATA[Amtrak Cascades Trains for Solar Eclipse]]> Effective Monday, August 21, 2017

On Monday August 21, 2017 a total eclipse of the sun will occur across much of the United States. The area of totality includes the area around Salem and Albany, Oregon. To offer customers an opportunity to see this celestial event, the Oregon Department of Transportation will operate two additional trains.

Please note that Train 503 will operate on a later schedule at Salem, Albany and Eugene on August 21; and will make a special stop at the Woodrow Street railroad crossing in Salem for customers with tickets to the OMSI event.

Multi-ride tickets can only be used for Train 500 between Salem and Portland and Train 507 from Portland to Eugene due to the higher than normal ridership for the solar eclipse.

Details for the Solar Eclipse Trains
  • The Bistro will be open and AmtrakConnect Wi-Fi® service will be available.
  • The train will stop at the railroad crossing at Woodrow Street NE, north of Salem, Oregon, for passengers with tickets to the OMSI event at Oregon State Fairgrounds site.
  • There are no facilities at this location, including station, waiting room, or restrooms.
  • Passengers will be let on and off the train from the street. There is no platform at this stop. 
  • For passengers with wheelchairs using accessible space, a lift will be provided for transfer between the train and the street. 
  • No pets, bicycles, or checked baggage are permitted.

Thank you for traveling aboard Amtrak Cascades. We appreciate your patronage and apologize for any inconvenience. For reservations, train status information or to plan a trip, visit AmtrakCascades.com, use the free Amtrak mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

PSN 0717-128

]]>
<![CDATA[Amtrak Cascades Train 500: Bus Service Provided between Eugene, Albany and Salem Oregon]]> Effective Monday, August 21, 2017

In an effort to reduce highway congestion due to the large number of visitors expected to view the solar eclipse on August 21, the Oregon Department of Transportation will operate two additional trains that will stop at the Oregon State Fairgrounds.

The trainset normally used for Train 500 will, instead, be used to operate this additional service to and from Portland and the Oregon State Fairgrounds for the solar eclipse. As a result, the following service change has been made:

Bus Service between Eugene, Albany and Salem

Train 500 will originate at Salem on August 21. Customers boarding at Eugene and Albany will be provided bus service to Salem where they will board the train destined for Portland, Seattle and all intermediate stations.

We appreciate your patronage and apologize for any inconvenience. Thank you for traveling aboard Amtrak Cascades.

PSN 0717-126

]]>
<![CDATA[Six Weekday Empire Service Trains Will Stop at Grand Central Terminal Instead of New York Penn Station]]> Effective July 10 through September 1, 2017
Infrastructure Renewal at New York Penn Station

As part of the Infrastructure Renewal at New York Penn Station, Amtrak will perform a series of major track and switch renewal projects that will strengthen railroad infrastructure, operations and preparedness -- and ultimately improve reliability at America’s busiest rail hub. The Infrastructure Renewal work accelerates several years of already planned improvements to track, switch and other infrastructure at Penn Station to improve track conditions.

This major work will require three northbound and three southbound weekday Empire Service trains to use Grand Central Terminal instead of Penn Station from July 10 – Sept. 1, 2017. If you are getting on or off the following trains at Grand Central Terminal, here are a few things you should know:

Weekday Trains 230, 233, 235, 236, 239 and 242 Will Stop at Grand Central Terminal
  • Location: Grand Central Terminal is located about a mile north of Penn Station at 89 E 42nd Street, New York, NY, 10017.
  • Transferring between Grand Central Terminal and New York Penn Station: If you are transferring between New York Penn Station and Grand Central Terminal, taxi and local transit are available from both stations, or you can choose to walk. Customers are encouraged to allow extra time if transferring between stations.
  • Schedule Change: Note the new arrival and departure times on your ticket. Trains arriving at and departing from Grand Central Terminal will operate an adjusted schedule. Contact Amtrak for schedule information.
  • Customer Assistance: Amtrak employees will not be available at Grand Central Terminal to assist customers. Amtrak conductors will assist customers getting on and off the train. Customers who need assistance are encouraged to use other Empire Service trains at New York Penn Station. Note that Grand Central Terminal is an accessible station.
  • Ticketing Options: Customers can make reservations and obtain eTickets at Amtrak.com, using our free mobile apps, or by calling 1-800-USA-RAIL (1-800-872-7245). Your eTickets can be printed at home or displayed on your mobile device.
  • Checked Baggage Service is not available at Grand Central Terminal.
  • Each customer can bring onboard two personal items, 25 lbs. and 14 x 11 x 7 inches each, and two carry-on items, 50 lbs. and 28 x 22 x 14 inches each, free of charge.
  • Visit Amtrak.com for more information on Amtrak’s Baggage policy, including excess and overweight baggage fees.
  • Closest Full Service Station: Customers who require ticketing, unaccompanied minor travel or other assistance provided by station employees can book reservations aboard Amtrak trains serving New York Penn Station.

Customer Information: The following resources are available for all Amtrak customers:

  • Amtrak.com/NYPrenewal: Find the latest train schedule information, project overview and updates. 
  • Amtrak Social Media: Customers can follow @AmtrakNEC and @Amtrak on Twitter for timely information.
  • Email or text alerts: You can now sign up to receive customized texts or emails for train and service information.
  • Amtrak.com and the mobile app: Get train status information, or modify existing reservations.

We appreciate your patronage and apologize for any inconvenience. For reservations, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245). Thank you for traveling with Amtrak.

PSN 0717-120

]]>
<![CDATA[Saluki Train 390 Departs Two Hours Earlier]]> Effective Mondays through Fridays Only, August 1 - 18, 2017

Due to track improvements being performed by Canadian National Railroad, Train 390 will depart all stations two hours earlier on weekdays only, from August 1 through
August 18.

The schedule for Train 390 will not change on Saturdays and Sundays.

For reservations and the most up-to-date schedule information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0617-113

]]>
<![CDATA[Carolinian Train 79: Multi-Ride Ticket Train Restrictions Unchanged]]> Please be aware that there has been no change to the policy restricting multi-ride tickets on Train 79 that departs New York at 7:25 am, even though Northeast Regional Train 183 (departing New York 7:05 am) has been cancelled through September 1, 2017.

However, additional seating has been provided on select Northeast Corridor trains for our multi-ride tickets holders. Contact Amtrak for other schedule options.

Multi-Ride Tickets are available for travel on many routes, but restrictions vary by route, destination and time of day. Multi-ride tickets may not be used on long-distance trains, certain segments of short-distance trains or Acela Express trains. Here is a complete list of routes that accept multi-ride tickets. Multi-Ride Tickets can be purchased at Amtrak.com, using our free mobile apps or by calling 1-800-USA-RAIL (1-800-872-7245).

Please note all Multi-Ride Tickets are refundable and exchangeable prior to first use, but they are not transferable.

Thank you for traveling with Amtrak. We appreciate your patronage.

PSN 0717-123

]]>
<![CDATA[Southwest Chief Trains 3 & 4: Train Connection Changes and Possible Delays]]> Effective through Approximately September 4, 2017

Please be advised that Southwest Chief Trains 3 and 4 may encounter delays along the route due to track reconstruction being performed between Lamy and Albuquerque, NM, and in southern Colorado. This work is expected to continue through approximately September 4.

Train 4: Eastbound Delays Albuquerque - Chicago

Eastbound customers may experience delays up to two hours at stations from Albuquerque to Chicago.

Train 3: Westbound Delays Lamy - Los Angeles

Westbound customers may experience delays of up to two and a half hours at stations from Lamy to Los Angeles.

Train Connection Changes

Due to the delays, some guaranteed connections from Trains 3 and 4 to other Amtrak trains are temporarily suspended through Sept. 4. Other connecting trains and alternate routes are available in most cases, or customers may make reservations on a preferred connecting train for the following day. Impacted connections include:

  • Same day connections in Los Angeles from Train 3 to Coast Starlight Train 14. The San Joaquin service provides alternate connections to northern California and the Pacific Northwest.
  • Connections in Kansas City from Train 4 to the Missouri River Runner Train 314. Customers may use Train 316 instead.
  • Connections in Newton, KS, from Train 4 to the Heartland Flyer in Oklahoma via Thruway buses will not be available during this period.
  • Bus connections in Raton, NM, from Train 4 towards Denver will connect at Albuquerque, NM, rather than Raton.

Note that change fees will be waived for customers who need to make changes to their reservation resulting from these connections changes.

Don't Miss Your Train — Check the Train Status

Trains can make up time along the route. We encourage you to check the status of your train on your day of travel. For the most up-to-date departure and arrival times, visit Amtrak.com, use our free mobile apps, call 1-800-USA-RAIL (1-800-872-7245), or speak with station personnel. You can also sign up to receive text or email delay alerts on Amtrak.com and when booking your reservation.

Thank you for traveling with Amtrak.

PSN 0617-117
Updated July 11, 2017

]]>
<![CDATA[Northeast Regional Train 176: Possible Delays Between Washington and New York]]> Effective through September 1, 2017

As part of the Infrastructure Renewal at New York Penn Station, Amtrak will perform a series of major track and switch renewal projects that will strengthen railroad infrastructure, operations and preparedness — and ultimately improve reliability at America's busiest rail hub.

The Infrastructure Renewal work accelerates several years of already planned improvements to track, switch and other infrastructure at Penn Station to improve track conditions.

To accommodate this major work, starting July 10 through September 1, baggage aboard the northbound Crescent, Train 20, will be transferred to Train 176 in Washington, DC. As a result, customers aboard Train 176 may encounter minor delays from Washington to New York.

For the most up-to-date departure and arrival times, check Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245). Passengers can also sign up for text or email train delay notifications on Amtrak.com.

We appreciate your patronage and apologize for any inconvenience. Thank you for traveling with Amtrak.

PSN 0717-122

]]>
<![CDATA[Northeast Corridor Schedule Changes]]> Effective July 10 through September 1, 2017
Infrastructure Renewal at New York Penn Station

Amtrak is announcing preliminary schedules as part of the Infrastructure Renewal at New York Penn Station, a series of major track and switch renewal projects that will strengthen railroad infrastructure, operations and preparedness and, ultimately improve reliability at America's busiest rail hub.

The Infrastructure Renewal work accelerates several years of already planned improvements to track, switch and other infrastructure at Penn Station to improve track conditions. The major work will require Amtrak and its commuter partners at the Long Island Rail Road and NJ Transit to operate on a modified schedule from July 10  September 1, 2017. Additional work will last through approximately June 2018, with most of it taking place on weekends, resulting in minimal impacts to service.

Amtrak Schedule Changes

The following service adjustments have been made to the Amtrak weekday schedule from July 10  September 1, 2017. The Amtrak reservation systems have been updated to reflect these schedule changes and any customer booked on a train that has been canceled or altered will be contacted and accommodated on other scheduled services.

  • Acela Express: No changes
  • Northeast Regional Service: Three round trip trains (six total trains) between New York City and Washington, DC, canceled. Service between New York City and Boston will operate at currently scheduled levels.
  • Keystone Service: Three round trip trains (six total trains) will start and end in Philadelphia, and one round trip train (two total trains) will start and end at Newark, New Jersey. Service between Philadelphia and Harrisburg will operate at currently scheduled levels.
  • Empire Service: To be announced shortly.
  • Long-Distance Service: The Crescent, operating between New York City and New Orleans, will originate and terminate in Washington, DC, daily during the work period. Connections will be provided on other Northeast Corridor trains.
Customer Information

The following resources are available for all Amtrak customers:

  • Amtrak.com/NYPrenewal: Find the latest train schedule information, project overview and updates.
  • Amtrak Social Media: Customers can follow @AmtrakNEC and @Amtrak on Twitter for timely information.
  • Email or text alerts: Amtrak now offers a new feature that will allow customers to sign up to receive customized texts or emails for train and service information.
  • Amtrak.com and the mobile app: Get train status information, or modify existing reservations.
  • New York Penn Station: There will be additional signage and announcements, as well as station ambassadors on hand to answer customer inquiries.

We appreciate your patronage and apologize for any inconvenience you may experience. For reservations and information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0617-107

]]>
<![CDATA[Discounted Fares Will No Longer Be Sold Aboard Carolinian Trains 79 and 80 and the Piedmont 73, 74, 75 and 76 Trains]]> Effective June 5, 2017

Starting June 5, 2017, only the full undiscounted, unrestricted fare will be available for purchase aboard the Carolinian and Piedmont trains. Conductors will only accept cash payments on board the train.

Customers are encouraged to make reservations for all reserved Amtrak trains. All Piedmonts and Carolinians are reserved trains, and seating on reserved trains is only guaranteed if you make a reservation.

Book Early - It's best to book and pay for your reservation early to secure the lowest available fare.

  • Customers with credit cards can make reservations and obtain eTickets at Amtrak.com, using our free mobile apps, or by calling 1-800-USA-RAIL (1-800-872-7245). Your eTickets can be printed at home or displayed using a smartphone (no printing necessary).
  • You can also purchase tickets with a credit card at stations with Quik-Trak kiosks and at Amtrak ticket offices. Note that Amtrak ticket offices also accepts cash payments. Tickets can also be purchased with your local travel agent.

Thank you for traveling with Amtrak.

PSN 0517-95

]]>
<![CDATA[Empire Service: Select Trains Schedule Changes]]> Effective on Select Dates April 9 - September 4, 2017

Due to track work being performed by CSX Transportation, adjustments will be made to select Empire Service schedules from April 9 through September 4, 2017.

Don't Miss Your Train

Please pay close attention to the departure time on your ticket, as schedules will change throughout this track work period. Certain trains will depart up to 25 minutes earlier or later.

Also, between April 9 and May 10, two Empire Service trains will operate each way between Niagara Falls and Albany on Sundays through Wednesdays. On Thursdays through Saturdays, three Empire Service trains will operate each way.

For the most up-to-date schedule information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0317-71 (Updated: 04/04/17)

]]>