<![CDATA[Amtrak Service Alerts & Passenger Service Notices - All regions ]]> Weblog Editor 2.0 <![CDATA[Lincoln Service and Texas Eagle: Track Work Affects Service between Chicago and St. Louis]]> Effective Thursday and Friday, June 2 and 3, 2016

As construction continues to bring 110 mph speeds to the Lincoln Service, track work will affect the Lincoln Service and Texas Eagle on June 2 and 3, 2016, as follows:

Lincoln Service Trains 301 and 306

Bus Service between St. Louis and Bloomington-Normal

  • Trains 301, 302, 303, 304, 305 and 306 will operate normally between Chicago and Bloomington-Normal. Passengers will be provided bus service in both directions between Lincoln, Springfield, Carlinville, Alton and St. Louis.
  • Buses representing Trains 302, 304 and 306 will depart St. Louis one hour and forty-five minutes earlier than the respective train schedules. Refer to the schedules shown. Buses representing Trains 301, 303 and 305 will operate between Bloomington-Normal and St. Louis at the normal scheduled train times.
  • Trains 300 and 307 will not be affected and will operate normally on June 2 and 3, 2016.
Texas Eagle Trains 21/321/421 and 22/322/422

Service Affected between Chicago and St. Louis

  • Southbound Train 21/421 will detour between Chicago and St. Louis on June 2 and 3, 2016, and will not stop at Joliet, Pontiac, Bloomington-Normal, Lincoln, Springfield, Carlinville and Alton.
  • Northbound Train 22/422 will operate as scheduled to St. Louis. On June 2 and 3, 2016, the train will detour between St. Louis and Chicago, and will not stop at any intermediate stations. Passengers on Train 22/422 destined for Chicago will remain on the train. Passengers on Train 22/422 traveling to stations between St. Louis and Chicago will get off the train in St. Louis and board a bus to their destination. The bus will only stop to discharge passengers.
  • Trains 321 and 322 will be canceled on June 2 and 3, 2016.
  • Passengers requiring travel to or from Joliet, Pontiac, Bloomington-Normal, Lincoln, Springfield, Carlinville and Alton can make reservations aboard the Lincoln Service train/alternate bus service.
  • Possible Delays: The Texas Eagle can encounter delays of up to 45 minutes traveling on the detour.

We appreciate your patronage and apologize for any inconvenience. For reservations and information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0516-118

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<![CDATA[Springfield Shuttle Service: Bus Service Provided at All Stations on the Route]]> Effective On Select Dates through July 29, 2016

To accommodate a long-term track work project, several Springfield Shuttle trains will be canceled, and bus service will be provided, as described below:

Saturday, May 21, 2016

Trains 401, 405, 450, 460, 463, 464, 467 and 488 will be canceled on May 21, 2016, and alternate transportation will be provided at all stations on the route.

Sunday, May 22, 2016

Trains 401, 405, 432, 450, 460, 463, 464, 465, 488 and 497 will be canceled on May 22, 2016, and alternate transportation will be provided at all stations on the route.

Weekdays through July 29

Trains 470, 476, 479, 490, 493 and 495 will be canceled on Monday through Friday until July 29, 2016. Passengers will be provided bus service at all stops on the route.

Weekday Southbound Buses Depart 30 Minutes Earlier

All southbound weekday buses will depart all stations 30 minutes earlier than the respective trains.

We apologize for any inconvenience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 1116-48 (Updated: 05/18/16)

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<![CDATA[Northeast Regional and Vermonter Trains 54 and 57: Bus Service Provided between Springfield, MA, and New Haven, CT]]> Effective May 20 - 23, 2016

Track work being performed between New Haven and Springfield, passengers will be provided alternate transportation to and from the following stations:

Wallingford, Meriden, Berlin, Hartford, Windsor Locks and Springfield
    Friday, May 20, 2016
  • Northeast Regional Trains 136 and 148 will serve all stations from Washington to New Haven. Alternate transportation will be provided at all stations from New Haven to Springfield.
  • Saturday, May 21, 2016
  • Northeast Regional Trains 140, 143, 146 and 147 will serve all stations between Washington and New Haven. Alternate transportation will be provided at all stations between New Haven and Springfield.
  • Vermonter Trains 54 and 57 will operate between St. Albans and Springfield and between New Haven and Washington. Passengers will be provided bus service to and from Windsor Locks, Hartford, Berlin, Meriden, Wallingford and New Haven.
  • Sunday, May 22, 2016
  • Northeast Regional Trains 140, 143 and 157 will serve all stations between Washington and New Haven. Alternate transportation will be provided at all stations between New Haven and Springfield.
  • Vermonter Trains 54 and 57 will serve all stations between St. Albans and Springfield and between New Haven and Washington. Passengers will be provided bus service at all stations between New Haven and Springfield.
  • Monday, May 23, 2016
  • Northeast Regional Trains 141 will serve all stations from New Haven to Washington. Alternate transportation will be provided at all stations from Springfield to New Haven.

We appreciate your patronage and apologize for any inconvenience you may experience. Reservations and train status information are available on Amtrak.com, our free mobile apps and by calling 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0516-115

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<![CDATA[Piedmont Trains 73, 74, 75 and 76: Service Canceled Due to Track Improvements]]> Effective on Monday, June 6, 2016 Only

Due to track improvements being performed by Norfolk Southern Railway, Piedmont service will be cancelled on June 6, and alternate transportation will not be provided.

Passengers traveling between Raleigh and Charlotte can make reservations aboard the Carolinian trains.

We appreciate your patronage and apologize for any inconvenience. Reservations and the most up-to-date arrival and departure times are available on Amtrak.com, our free mobile app and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0516-112

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<![CDATA[San Joaquins Train 701 Will Not Stop at Lodi]]> Effective Monday, May 23, 2016 Only

Due to track work being performed by Union Pacific Railroad, Train 701 will detour between Sacramento and Stockton and will not stop at Lodi on May 23, 2016.

Passengers traveling to Lodi can contact Amtrak for other schedule options.

We appreciate your patronage and apologize for any inconvenience. For reservation and train status information visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0516-113

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<![CDATA[Hiawatha Service Spring/Summer Schedules: Offer New Saturday Night Round Trips]]> Effective May 21 through September 3, 2016

New Saturday night round trips will be offered aboard the Hiawatha Service beginning May 21 through September 3, 2016.

The new spring/summer 2016 schedules implemented by Amtrak in partnership with the Wisconsin and Illinois Departments of Transportation will allow passengers to enjoy Saturday evening activities in cities along the route and return home aboard the Hiawatha Service.

With the start of the new schedules, Train 343 will depart Chicago at 11:10 pm, and Train 344 will depart Milwaukee at 10:40 pm. Trains 329 and 330 will operate only on weekdays during this three-month period.

Passengers are encouraged to purchase tickets in advance and take advantage of eTicketing. Boarding documents can be printed at home or at station Quik-Trak kiosks (except Glenview).

For schedules and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245). Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

Thank you for choosing Amtrak.

PSN 0516-110

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<![CDATA[Walk-up Bike Service Offered - Arrive 30 Minutes Before Departure to Check Bikes]]> Effective May 2, 2016

Amtrak and the Wisconsin and Illinois departments of transportation now offer Walk-up Checked Bike Service aboard the Hiawatha Service at the Chicago and Milwaukee stations for only $5.

Reservations Required

Bicycle reservations are required and travel documents for bikes must be presented to the conductor when boarding the train. Passengers can reserve space for their bikes by selecting "add bike" when they book their train travel on Amtrak.com, by calling 1-800-USA-RAIL (1-800-872-7245) and at Amtrak ticket offices. Passengers can also make reservations at the Chicago and Milwaukee Quik-Trak ticketing kiosks. Bike reservations cannot be made through Amtrak mobile apps. Only one bike is permitted per person.

Passengers must complete a baggage ID tag and attach it to their bike. Passengers boarding at the Chicago and Milwaukee stations can obtain baggage ID tags at the ticket office. Passengers must present a photo ID when retrieving their bike.

Arrive Early

Passengers checking bikes must arrive 30 minutes prior to train departure to allow sufficient time to obtain their ticket and baggage tag, and to get their bike to the baggage car.

Eligible Bikes

Only standard size bikes will be permitted. Large seat/saddle bags must be removed from the bikes. These items can be carried on the train and will count as a carry-on item.

Loading Bikes

Passengers must be physically capable of lifting their bikes up to an employee standing in the baggage car. Passengers are not permitted in this car. Amtrak personnel will store and secure the bike to the bike racks.

Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

Thank you for choosing Amtrak.

PSN 0516-105

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<![CDATA[Texas Eagle Train 21/421: Bus Service Provided at Shreveport, Marshall and Longview]]> Effective May 10 - 25, 2016

Due to Union Pacific track work, Train 21/421 will detour between Texarkana and Mineola, and will not stop at Marshall or Longview from May 10 through May 25. To accommodate our customers during this period, our current Thruway bus service to and from Shreveport will be adjusted to serve both Marshall and Longview, as follows:

Boarding at Shreveport, Marshall and Longview: Passengers boarding at Shreveport, Marshall and Longview will board Thruway bus 6421 to Mineola, where they will board Train 21/421, serving all remaining stations on the route.

Travel to Marshall, Longview and Shreveport:

  • Passengers on Train 21/421 who are traveling to Marshall and Longview will detrain at Mineola, where bus service will be provided to their destination.
  • Passengers on Train 21/421 who are scheduled to detrain in Longview and board Thruway bus 6121 to Shreveport, will instead detrain at Mineola and board the bus to the Shreveport.

Thruway Bus 6021 Connection at Longview: During this period, Thruway bus 6021 will originate at Mineola, instead of Longview. Passengers scheduled to connect with the Amtrak Thruway bus at Longview will detrain at Mineola, where they will board Bus 6021, making all remaining stops on the route.

During this period, Amtrak personnel will be available at Mineola to assist passengers.

We appreciate your patronage and apologize for any inconvenience you may experience. Reservations and information is available on Amtrak.com, our free mobile apps, at Amtrak staffed stations and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0516-109

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<![CDATA[Walk-On Carry-On Bike Service Offered Aboard the Vermonter Service]]> Effective May 2, 2016

Amtrak and the Vermont Department of Transportation now offer Walk-on Carry-on Bike Service aboard the Vermonter at all stations between Washington, DC, and St. Albans.

Reservations Required

Bike reservations are required, and travel documents must be presented to the conductor when boarding the train. Passengers can reserve space for their bikes by selecting "add bike" when they book their train travel on Amtrak.com, by calling 1-800-USA-RAIL (1-800-872-7245) and at Amtrak ticket offices. Passengers can also make reservations at Quik-Trak ticketing kiosks at stations on the Vermonter route. Bike reservations cannot be made through the Amtrak mobile apps. Only one bike is permitted per person.

The charge for bikes between St. Albans and New Haven is $10, and bikes carried between New Haven and Washington, DC, are $20.

Eligible Bikes

Only standard size bikes will be permitted. Large seat/saddle bags must be removed from the bikes before boarding the train. These items can be carried on the train and will count as a carry-on item.

Arrive Early

If you are carrying a bike on board, arrive at the station at least 30 minutes prior to train departure to allow time maneuver your bicycle through the station and be in position to board the train and load your bicycle. The conductor will direct passengers with bicycles to the designated coach car. Amtrak staff will be available to assist with boarding, as needed.

Storing Bikes

Bikes are stored in the bicycle rack located in a designated coach car. You must be physically capable of storing your bicycles in the rack.

[Asset Included(Id:1251636765330;Type:AM_Image_C)]

Bicycles must be hung by the rear wheel with the front wheel removed to prevent the bike from blocking the aisle. The front wheel must be secured to the floor using the Velcro straps attached to the wall (refer to photo).

Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

Thank you for choosing Amtrak.

PSN 0516-106

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<![CDATA[Walk-Up Checked Bike Service Begins Aboard the Pere Marquette]]> Effective May 6, 2016

Amtrak and the Michigan Department of Transportation will offer walk-up checked bike service aboard the Pere Marquette at the Chicago, St. Joseph-Benton Harbor, Holland and Grand Rapids stations for only $10, starting May 6, 2016.

Reservations Required

Bicycle reservations are required and bike tickets must be presented to the conductor when boarding the train. Passengers can reserve space for their bikes by selecting "add bike" when they book their train travel on Amtrak.com, by calling 1-800-USA-RAIL (1-800-872-7245) and at Amtrak ticket offices. Passengers can also make reservations at the Chicago ticket office and at Quik-Trak ticketing kiosks at Chicago, St. Joseph-Benton Harbor, Holland and Grand Rapids. Bike reservations cannot be made through Amtrak mobile apps. Only one bike is permitted per person.

Passengers will be provided a bike tag by station employees in Chicago and by the train crew at St. Joseph-Benton, Harbor, Holland and Grand Rapids. Passenger must present their bike tag at the baggage car to retrieve their bike from the train crew at their destination.

Arrive Early

Passengers checking bikes must arrive 30 minutes prior to train departure to allow sufficient time to obtain their ticket and baggage tag, and to get their bike to the baggage car.

Eligible Bikes

Only standard size bikes will be permitted. Large seat/saddle bags must be removed from the bikes. These items can be carried on the train and will count as a carry-on item.

Loading Bikes

Passengers must be physically capable of lifting their bike up to shoulder height to an employee standing in the baggage car. Passengers are not permitted in this car. Amtrak personnel will store and secure the bike to the bike racks.

Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

Thank you for choosing Amtrak.

PSN 0516-107

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<![CDATA[Wolverine Service Summer Schedules Begin]]> Effective April 25 - September 23, 2016

Amtrak and the Michigan Department of Transportation have modified Wolverine Service schedules from April 25 through September 23 to accommodate track and signal work to result in improved reliability, a smoother ride and an expansion of the Midwest's first 110 mph Amtrak service.

While all Wolverine trains will operate on adjusted schedules, the largest change affects the schedule of Trains 352 and 353, which will operate across the full Pontiac-Chicago route on Sundays only. There will be two Wolverine round-trips Monday-through-Saturday between Battle Creek and Pontiac during this period.

Normal service levels of three Wolverine round-trips between Battle Creek and Chicago are maintained. There are no significant changes to the Port Huron-East Lansing-Chicago Blue Water (which also serves Battle Creek and Kalamazoo) or the Grand Rapids-Chicago Pere Marquette schedules.

For the most up-to-date schedule information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245). Thank you for choosing Amtrak.

PSN 0416-101

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<![CDATA[Empire Service and Maple Leaf Temporary Schedule Change]]> Effective April 24 - July 13, 2016

From April 24 through July 13, CSX Transportation will perform extensive track work between Albany-Rensselaer and Niagara Falls, NY. To accommodate this work, Empire Service and Maple Leaf schedules will be adjusted.

  • Trip times between Albany-Rensselaer and Niagara Falls will increase by up to 25 minutes.
  • On Sunday through Wednesday, Trains 284 and 281 will not run.
  • Some train numbers will change, however, frequencies between Albany-Rensselaer and New York will not be affected.
  • Some trains will depart earlier. To avoid missing your train, check Amtrak.com, our free mobile apps or speak with Amtrak personnel for the most up-to-date schedules.

We appreciate your patronage and apologize for any inconvenience. Thank you for traveling with Amtrak.

PSN 0416-95

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<![CDATA[San Francisco Thruway Bus Stop Restructuring affects Capitol Corridor and San Joaquin Trains]]> Effective May 1, 2016

Effective May 1, 2016 Amtrak will restructure its Transbay San Francisco, CA Thruway bus services.

All Amtrak Coast Starlight and California Zephyr, Capitol Corridor and San Joaquin trains will have bus connection between Emeryville or Oakland and the Temporary Transbay Terminal (SFC) at 200 Folsom Street. This location is staffed by Amtrak, with ticketing, checked baggage (where applicable) and customer service.

A limited number of trains will also have bus connections to Fisherman's Wharf (SFW) at Beach and Pier 39, the Financial District (SFF) at the Hyatt at 5 Embarcadero Center, or the Shopping Center (SFS) at Westfield Mall, 835 Market Street.

Schedule Change

All Thruway service to the following San Francisco bus stops will be discontinued:

  • Caltrain Station (SFP) — last day of service April 30, 2016
  • Moscone Center (SFM) — last day of service April 30, 2016
  • Civic Center (SFV) — last day of service April 29, 2016

For Capitol Corridor reservations and revised schedules, visitcapitolcorridor.org or Amtrak.com, use our free mobile apps or call1800USARAIL (18008727245). Thank you for traveling with Amtrak.

PSN 0416-92

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<![CDATA[San Joaquins 10-Ride Ticket Policy Change]]> Effective Monday, April 18, 2016

At the request of the San Joaquin Joint Powers Authority (SJJPA), the policy governing the use of 10-ride tickets on the San Joaquins will change effective Monday, April 18, 2016.

What's Changing?

A 10-ride ticket purchased on or after April 18, 2016, can only be used by the passenger whose name is on the ticket and can no longer be transferred or shared by multiple passengers.

For questions about this policy change, contact SJJPA. We appreciate your patronage. For reservations and information, visit Amtrak.com, use our free mobile apps, speak with a station agent or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0416-90

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<![CDATA[Acela Express and Northeast Regional Temporary Schedule Changes]]> Effective May 2 - October 31, 2016

Due to track improvements being performed along the Northeast Corridor, a number of changes are being made to Acela Express and Northeast Regional schedules from May 2 through October 31.

  • Schedules of both Acela Express and Northeast Regional trains will change by up to 10 minutes in both directions between Boston, New York and Washington. There may be further minor adjustments between these stations as the work progresses.
  • All Acela Express trains will depart Washington at five minutes before the hour, rather than on the hour. Some Acela Express trains will depart Boston a few minutes earlier than the times shown in the Amtrak Winter-Spring 2016 System Timetable.
  • Most northbound Northeast Regional trains will depart Washington three minutes earlier than the times shown in the Amtrak Winter-Spring 2016 System Timetable.

The most up-to-date schedules are available on Amtrak.com, our free mobile app or by calling 1-800-USA-RAIL (1-800-872-7245). We appreciate your patronage during this period as we work to improve the ride quality and overall travel experience for our valued customers.

PSN 0316-82

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<![CDATA[Business Class Offered Aboard Crescent Trains 19 and 20]]> Effective April 1, 2016

Amtrak will offer Business class service aboard the Crescent beginning April 1, and passengers can begin making reservations for this new service on March 14.

Crescent Business class passengers can enjoy the following amenities:

  • Reserved seating in a car for Business class passengers only
  • Complimentary coffee, tea and other non-alcoholic beverages
  • Access to digital newspapers on AmtrakConnect (password will be on a card located in the seat pockets)
  • Amtrak Guest Rewards Business class bonus points
  • Ability to purchase a daily access pass to ClubAcela in Philadelphia

For fares and reservation information, visit Amtrak.com, use our free mobile apps or call at 1-800-USA-RAIL (1-800-872-7245). Thank you for choosing Amtrak.

Like us on Facebook, follow us on Twitter (@Amtrak),and check out our blog at blog.amtrak.com.

PSN 0316-74

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<![CDATA[Pets Allowed Aboard the Springfield Shuttle: New Haven - Springfield Service]]> Effective February 16, 2016

Passengers will be permitted to travel aboard the Springfield Shuttle with small cats and dogs for a $25 fee. Reservations for pet travel will be available for sale starting February 1, 2016, for travel beginning February 16, 2016. Review the details below. Visit Amtrak.com for more information.

Pet Reservations, Fare and Ticketing
  • Pet reservations can only be made with a reservation agent at 1-800-USA-RAIL or at a staffed station.
  • Pet reservations are made on a first-come, first-served basis, and are only permitted in Coach cars.
  • Only one (1) pet per passenger will be allowed, and no more than five pets are reserved per train. Service animals do not count towards this limitation.
  • The pet fare is $25 for each travel segment.
  • Pets are not permitted to travel with unaccompanied minors.
  • Cats and dogs are the only types of pets accepted.
  • Multi-ride tickets cannot be used in conjunction with pet reservations. Multi-ride ticket holders traveling with a pet must reserve a coach seat and pay the applicable fare.
Maximum Trip Length
  • Maximum lenth of travel on the train will be seven hours.
  • Passengers making connections must complete travel within seven hours from leaving their origin station.
Approved Pet Carriers

Passengers traveling with pets can board at staffed or unstaffed stations as follows:

  • Pet owners must provide their own pet carrier.
  • The maximum size for pet carriers is 19" long x 14" wide x 10.5" high.
  • Carrier may be hard or soft sided but must be leak proof and well ventilated.
  • For safety reasons, pets must be able to sit and lie down comfortably without touching the sides of the carrier.
  • A carrier counts as one piece of carry-on baggage.
Onboard Guidelines
  • Pets are only permitted in Coach cars.
  • Passengers must remain with pets at all times.
  • Pets must remain inside their carrier at all times and may not be removed from their carrier while in stations or onboard trains.
  • Passengers must keep their pet carrier under their own seat. Pet carriers are not permitted under the seat in front of you.
  • Pet carriers are not permitted on train seats.
Approved Pet Carriers: Pet Check-in at Station
  • At staffed stations, passengers must check in at the station ticket office no later than 30 minutes before train departure time in order to allow sufficient time to confirm pet eligibility and complete a Release and Indemnification Agreement.
  • At unstaffed stations, the conductor will confirm pet eligibility and provide passengers with a Release and Indemnification Agreement to sign.
Pet Age and Health
  • Pet must be at least eight weeks old.
  • Pets must be odorless and harmless, not disruptive and require no attention during travel. Amtrak maintains the right to refuse acceptance of or remove from the train any pet exhibiting these issues.
  • Passengers will be required to certify that pet is up to date on all vaccinations and accepts liability for animal.
  • Maximum weight of pet with carrier is 20 pounds.
  • Amtrak will not accept liability for the health and well-being of pets.
  • In the event of a service disruption, Amtrak will make reasonable efforts to seek (but cannot guarantee) pet friendly hotel accommodations, if sheltering is necessary.

Thank you for traveling with Amtrak. For more information and reservations, call 1-800-USA-RAIL (1-800-872-7245).

PSN 0116-55

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<![CDATA[Silver Star Trains 91 and 92: Sleeping Car Accommodations Offered at Lower Fares Without Dining Car]]> Dining Car Service Continues on Silver Meteor Trains 97 and 98

Amtrak is offering a lower cost travel option on our popular Sleeping Cars between New York and Miami, following a 10-month test on the Sliver Star (Trains 91 and 92), operating daily between New York City and Orlando/Miami, via Washington, DC, Columbia, SC and Tampa, FL. A Dining Car will not be operated on the Silver Star, and passengers can purchase meals in the Café Car, which offers hot and cold sandwiches, snacks and other items. See more details in the the Silver Star Café Menu.

Customers traveling to and from Florida can continue to choose traditional service aboard the Silver Meteor (Trains 97 and 98), which offers Dining Car service. Meals are included in Silver Meteor Sleeping Car fares. The Silver Meteor serves many of the same cities as the Silver Star.

Lower Cost Sleeping Car Accommodations

Traditionally on all Amtrak trains, the cost of Dining Car meals was bundled into the charge for the Sleeping Car. On the Silver Star, Amtrak Sleeping Car customers save up to 25% on the cost of a ticket, and can purchase food in the Café Car for a separate charge.

Sleeping Car Amenities

Passengers with Sleeping Car accommodations will continue to have complimentary coffee, chilled water and juices, turn-down service for their bedrooms and roomettes, private restrooms and access to shower facilities. Upon request, attendants will provide in-room service for purchases from the Café Car. At stations with ClubAcela, Amtrak Metropolitan Lounge or similar services, Sleeping Car passengers will also continue to have same-day lounge access and pre-boarding privileges.

Thank you for traveling with Amtrak. Reservations are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

PSN 0216-59

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<![CDATA[Pets Allowed Aboard Most Amtrak Long Distance Trains]]> Effective February 16, 2016

Passengers will be permitted to travel aboard the Springfield Shuttle with small cats and dogs for a $25 fee. Reservations for pet travel will be available for sale starting February 1, 2016, for travel beginning February 16, 2016. Review the details below. Visit Amtrak.com for more information.

Pet Reservations, Fare and Ticketing
  • Pet reservations can only be made with a reservation agent at 1-800-USA-RAIL or at a staffed station.
  • Pet reservations are made on a first-come, first-served basis, and are only permitted in Coach cars.
  • Only one (1) pet per passenger will be allowed, and no more than five pets are reserved per train. Service animals do not count towards this limitation.
  • The pet fare is $25 for each travel segment.
  • Pets are not permitted to travel with unaccompanied minors.
  • Cats and dogs are the only types of pets accepted.
  • Multi-ride tickets cannot be used in conjunction with pet reservations. Multi-ride ticket holders traveling with a pet must reserve a coach seat and pay the applicable fare.
  • Pets are not permitted aboard Auto Train.
Maximum Trip Length
  • Maximum lenth of travel on the train will be seven hours.
  • Passengers making connections must complete travel within seven hours from leaving their origin station.
Approved Pet Carriers

Passengers traveling with pets can board at staffed or unstaffed stations as follows:

  • Pet owners must provide their own pet carrier.
  • The maximum size for pet carriers is 19" long x 14" wide x 10.5" high.
  • Carrier may be hard or soft sided but must be leak proof and well ventilated.
  • For safety reasons, pets must be able to sit and lie down comfortably without touching the sides of the carrier.
  • A carrier counts as one piece of carry-on baggage.
Onboard Guidelines
  • Pets are only permitted in Coach cars.
  • Passengers must remain with pets at all times.
  • Pets must remain inside their carrier at all times and may not be removed from their carrier while in stations or onboard trains.
  • Passengers must keep their pet carrier under their own seat. Pet carriers are not permitted under the seat in front of you.
  • Pet carriers are not permitted on train seats.
Approved Pet Carriers: Pet Check-in at Station
  • At staffed stations, passengers must check in at the station ticket office no later than 30 minutes before train departure time in order to allow sufficient time to confirm pet eligibility and complete a Release and Indemnification Agreement.
  • At unstaffed stations, the conductor will confirm pet eligibility and provide passengers with a Release and Indemnification Agreement to sign.
Pet Age and Health
  • Pet must be at least eight weeks old.
  • Pets must be odorless and harmless, not disruptive and require no attention during travel. Amtrak maintains the right to refuse acceptance of or remove from the train any pet exhibiting these issues.
  • Passengers will be required to certify that pet is up to date on all vaccinations and accepts liability for animal.
  • Maximum weight of pet with carrier is 20 pounds.
  • Amtrak will not accept liability for the health and well-being of pets.
  • In the event of a service disruption, Amtrak will make reasonable efforts to seek (but cannot guarantee) pet friendly hotel accommodations, if sheltering is necessary.

Thank you for traveling with Amtrak. For more information and reservations, call 1-800-USA-RAIL (1-800-872-7245).

PSN 0116-54

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<![CDATA[Business Class Offered Aboard Auto Train]]> Effective Febuary 1, 2016

Amtrak will launch Business class service aboard Auto Train, starting February 1, 2016. For an upgrade charge of only $59, Auto Train Business class passengers can enjoy several amenities, including:

  • Priority boarding with sleeping car passengers.
  • Comfortable reserved seating in a car for Business class passengers only.
  • Unlimited access to premium digital newspapers during the trip.
  • Salad and a choice of specialty dessert with dinner.
  • Two complimentary bottles of water and a Comfort Kit.

All passengers can enjoy free Wi-Fi aboard Auto Train.

For fares and reservation information, visit Amtrak.com, use our free mobile apps or call at 1-800-USA-RAIL (1-800-872-7245).

Like us on Facebook, follow us on Twitter (@Amtrak), and check out our blog at blog.amtrak.com.

Thank you for choosing Amtrak.

PSN 0116-51

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