<![CDATA[Amtrak Service Alerts & Passenger Service Notices - All regions ]]> Weblog Editor 2.0 <![CDATA[Piedmont and Carolinian: Service Canceled between Raleigh and Charlotte]]> Effective Monday, May 2, 2016 Only

Track work being performed by Norfolk Southern Railway will affect Piedmont and Carolinian service on May 2, 2016.

  • Trains 73, 74, 75 and 76 will be canceled, and alternate transportation will not be provided.
  • Trains 79 and 80 will operate between New York and Raleigh only. Alternate transportation will not be provided between Raleigh and Charlotte.

We appreciate your patronage and apologize for any inconvenience. For reservations and information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0416-103

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<![CDATA[Lincoln Service and Texas Eagle Schedule Changes]]> Effective Monday through Thursday, May 2 - 5, 2016

As work continues to bring 110 mph speeds to the Lincoln Service, track and signal upgrades being performed by Union Pacific Railroad will affect Amtrak service, as described below:

Lincoln Service Trains 301, 303, 304 and 306
  • Southbound Trains 301 and 303 will operate normally from Chicago to Springfield. At Springfield, bus service will be provided to Carlinville, Alton and St. Louis. Bus schedules will be identical to those of the trains they are replacing.
  • Northbound Trains 304 and 306 - Passengers boarding Trains 304 and 306 at St. Louis, Alton and Carlinville will be provided bus service to Springfield, where they will board their respective train.
  • Northbound Buses Depart Earlier - Buses representing Trains 304 and 306 will depart 75 minutes earlier than the corresponding train times in order to allow the trains to depart Springfield on time. Refer to the bus schedules shown.

Northbound Buses Depart Earlier

Stations

Bus Replacing
Train 304

Bus Replacing
Train 306

St. Louis, IL

1:45P

4:15P

Alton, IL

2:30P

5:00P

Carlinville, IL

3:15P

5:45P

Springfiled, IL

4:15P

6:45P

Please note that Trains 300, 302, 305 and 307 will operate according to their normal schedules.

Texas Eagle Trains 21/321/421 (Updated 4/29/2016)

Union Pacific track work will affect the following Texas Eagle trains:

  • Train 21/321 departing Chicago May 2, 3 and 4, 2016, arriving in San Antonio May 3, 4 5 and 6, 2016.
  • Train 421 departing Chicago on May 3, 2016, arriving in Los Angeles on May 6, 2016.

Schedule Change: The trains shown above will depart all stations from Chicago to St. Louis two hours and 45 minutes later than the times shown in Amtrak printed timetables. For revised departure and arrival times, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Delays: The trains shown above will be delayed operating at all stations between St. Louis and Los Angeles. For current train status, please visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-900-872-7245).

We appreciate your patronage and apologize for any inconvenience. For reservations and information, visit Amtrak.com, use our free mobile apps, speak with station personnel or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0416-101 (Updated: 5/2/116)

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<![CDATA[Wolverine Service Summer Schedules Begin]]> Effective April 25 - September 23, 2016

Amtrak and the Michigan Department of Transportation have modified Wolverine Service schedules from April 25 through September 23 to accommodate track and signal work to result in improved reliability, a smoother ride and an expansion of the Midwest's first 110 mph Amtrak service.

While all Wolverine trains will operate on adjusted schedules, the largest change affects the schedule of Trains 352 and 353, which will operate across the full Pontiac-Chicago route on Sundays only. There will be two Wolverine round-trips Monday-through-Saturday between Battle Creek and Pontiac during this period.

Normal service levels of three Wolverine round-trips between Battle Creek and Chicago are maintained. There are no significant changes to the Port Huron-East Lansing-Chicago Blue Water (which also serves Battle Creek and Kalamazoo) or the Grand Rapids-Chicago Pere Marquette schedules.

For the most up-to-date schedule information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245). Thank you for choosing Amtrak.

PSN 0416-101

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<![CDATA[San Joaquins Train 701 Will Not Stop at Lodi]]> Effective Monday, April 25, 2016 and Monday, May 2, 2016

Due to track work being performed by Union Pacific Railroad on April 25 and May 2, Train 701 will not stop at Lodi. Passengers traveling to Lodi can contact Amtrak for other schedule options.

We appreciate your patronage and apologize for any inconvenience. For reservation and train status information visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0416-100

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<![CDATA[Empire Service and Maple Leaf Temporary Schedule Change]]> Effective April 24 - July 13, 2016

From April 24 through July 13, CSX Transportation will perform extensive track work between Albany-Rensselaer and Niagara Falls, NY. To accommodate this work, Empire Service and Maple Leaf schedules will be adjusted.

  • Trip times between Albany-Rensselaer and Niagara Falls will increase by up to 25 minutes.
  • On Sunday through Wednesday, Trains 284 and 281 will not run.
  • Some train numbers will change, however, frequencies between Albany-Rensselaer and New York will not be affected.
  • Some trains will depart earlier. To avoid missing your train, check Amtrak.com, our free mobile apps or speak with Amtrak personnel for the most up-to-date schedules.

We appreciate your patronage and apologize for any inconvenience. Thank you for traveling with Amtrak.

PSN 0416-95

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<![CDATA[San Francisco Thruway Bus Stop Restructuring affects Capitol Corridor and San Joaquin Trains]]> Effective May 1, 2016

Effective May 1, 2016 Amtrak will restructure its Transbay San Francisco, CA Thruway bus services.

All Amtrak Coast Starlight and California Zephyr, Capitol Corridor and San Joaquin trains will have bus connection between Emeryville or Oakland and the Temporary Transbay Terminal (SFC) at 200 Folsom Street. This location is staffed by Amtrak, with ticketing, checked baggage (where applicable) and customer service.

A limited number of trains will also have bus connections to Fisherman's Wharf (SFW) at Beach and Pier 39, the Financial District (SFF) at the Hyatt at 5 Embarcadero Center, or the Shopping Center (SFS) at Westfield Mall, 835 Market Street.

Schedule Change

All Thruway service to the following San Francisco bus stops will be discontinued:

  • Caltrain Station (SFP) — last day of service April 30, 2016
  • Moscone Center (SFM) — last day of service April 30, 2016
  • Civic Center (SFV) — last day of service April 29, 2016

For Capitol Corridor reservations and revised schedules, visitcapitolcorridor.org or Amtrak.com, use our free mobile apps or call1800USARAIL (18008727245). Thank you for traveling with Amtrak.

PSN 0416-92

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<![CDATA[San Joaquins 10-Ride Ticket Policy Change]]> Effective Monday, April 18, 2016

At the request of the San Joaquin Joint Powers Authority (SJJPA), the policy governing the use of 10-ride tickets on the San Joaquins will change effective Monday, April 18, 2016.

What's Changing?

A 10-ride ticket purchased on or after April 18, 2016, can only be used by the passenger whose name is on the ticket and can no longer be transferred or shared by multiple passengers.

For questions about this policy change, contact SJJPA. We appreciate your patronage. For reservations and information, visit Amtrak.com, use our free mobile apps, speak with a station agent or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0416-90

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<![CDATA[Northeast Regional Business Class and Quiet Cars Located at the Rear of the Train ]]> Effective April 11, 2016

Starting April 11, The Business class cars and Quiet Cars on Northeast Regional trains will be located in a different position than you may be accustomed to. The Business class car will be at the very rear of the train adjacent to the Quiet Car.

Amtrak Operating personnel will begin this process on April 11, and by April 14, the Business class car and Quiet car will be at the rear of all Northeast Regional trains.

This change will help Amtrak to improve operations and better serve our valued customers. For reservations and information visit Amtrak.com, use our free mobile app or call 1-800-USA-RAIL (1-800-872-7245).

Amtrak and the entire Northeast Regional team appreciate your business and looks forward to serving you in the future.

Thank you for choosing Amtrak.

PSN 0316-84

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<![CDATA[Acela Express and Northeast Regional Temporary Schedule Changes]]> Effective May 2 - October 31, 2016

Due to track improvements being performed along the Northeast Corridor, a number of changes are being made to Acela Express and Northeast Regional schedules from May 2 through October 31.

  • Schedules of both Acela Express and Northeast Regional trains will change by up to 10 minutes in both directions between Boston, New York and Washington. There may be further minor adjustments between these stations as the work progresses.
  • All Acela Express trains will depart Washington at five minutes before the hour, rather than on the hour. Some Acela Express trains will depart Boston a few minutes earlier than the times shown in the Amtrak Winter-Spring 2016 System Timetable.
  • Most northbound Northeast Regional trains will depart Washington three minutes earlier than the times shown in the Amtrak Winter-Spring 2016 System Timetable.

The most up-to-date schedules are available on Amtrak.com, our free mobile app or by calling 1-800-USA-RAIL (1-800-872-7245). We appreciate your patronage during this period as we work to improve the ride quality and overall travel experience for our valued customers.

PSN 0316-82

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<![CDATA[Springfield Shuttle Update: Track Work Affects Shuttle Service between Springfield and New Haven]]> Effective through July 29, 2016

To accommodate a long-term track work project, several Springfield Shuttle trains will be canceled and bus service will be provided, as described below:

Saturday, March 19

Trains 401, 405, 450, 460, 463 and 464 will be cancelled on March 19 and bus service will be provided at all stations on the route.

Monday through Friday Service Changes — Effective through July 29, 2016
Springfield Shuttle Trains 470, 476, 479, 490, 493 and 495
  • Trains 470, 490, 493 and 495 will be cancelled on Monday through Friday until July 29, 2016.
  • Passengers will be provided bus service between New Haven, Wallingford, Meriden, Berlin, Hartford, Windsor, Windsor Locks and Springfield.
Southbound Weekday Buses Depart 30 Minutes Earlier

All southbound weekday buses will depart all stations 30 minutes earlier than the respective trains.

We apologize for any inconvenience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 1116-48 (Updated: 03/18/16)

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<![CDATA[Business Class Offered Aboard Crescent Trains 19 and 20]]> Effective April 1, 2016

Amtrak will offer Business class service aboard the Crescent beginning April 1, and passengers can begin making reservations for this new service on March 14.

Crescent Business class passengers can enjoy the following amenities:

  • Reserved seating in a car for Business class passengers only
  • Complimentary coffee, tea and other non-alcoholic beverages
  • Access to digital newspapers on AmtrakConnect (password will be on a card located in the seat pockets)
  • Amtrak Guest Rewards Business class bonus points
  • Ability to purchase a daily access pass to ClubAcela in Philadelphia

For fares and reservation information, visit Amtrak.com, use our free mobile apps or call at 1-800-USA-RAIL (1-800-872-7245). Thank you for choosing Amtrak.

Like us on Facebook, follow us on Twitter (@Amtrak),and check out our blog at blog.amtrak.com.

PSN 0316-74

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<![CDATA[Pets Allowed Aboard the Springfield Shuttle: New Haven - Springfield Service]]> Effective February 16, 2016

Passengers will be permitted to travel aboard the Springfield Shuttle with small cats and dogs for a $25 fee. Reservations for pet travel will be available for sale starting February 1, 2016, for travel beginning February 16, 2016. Review the details below. Visit Amtrak.com for more information.

Pet Reservations, Fare and Ticketing
  • Pet reservations can only be made with a reservation agent at 1-800-USA-RAIL or at a staffed station.
  • Pet reservations are made on a first-come, first-served basis, and are only permitted in Coach cars.
  • Only one (1) pet per passenger will be allowed, and no more than five pets are reserved per train. Service animals do not count towards this limitation.
  • The pet fare is $25 for each travel segment.
  • Pets are not permitted to travel with unaccompanied minors.
  • Cats and dogs are the only types of pets accepted.
  • Multi-ride tickets cannot be used in conjunction with pet reservations. Multi-ride ticket holders traveling with a pet must reserve a coach seat and pay the applicable fare.
Maximum Trip Length
  • Maximum lenth of travel on the train will be seven hours.
  • Passengers making connections must complete travel within seven hours from leaving their origin station.
Approved Pet Carriers

Passengers traveling with pets can board at staffed or unstaffed stations as follows:

  • Pet owners must provide their own pet carrier.
  • The maximum size for pet carriers is 19" long x 14" wide x 10.5" high.
  • Carrier may be hard or soft sided but must be leak proof and well ventilated.
  • For safety reasons, pets must be able to sit and lie down comfortably without touching the sides of the carrier.
  • A carrier counts as one piece of carry-on baggage.
Onboard Guidelines
  • Pets are only permitted in Coach cars.
  • Passengers must remain with pets at all times.
  • Pets must remain inside their carrier at all times and may not be removed from their carrier while in stations or onboard trains.
  • Passengers must keep their pet carrier under their own seat. Pet carriers are not permitted under the seat in front of you.
  • Pet carriers are not permitted on train seats.
Approved Pet Carriers: Pet Check-in at Station
  • At staffed stations, passengers must check in at the station ticket office no later than 30 minutes before train departure time in order to allow sufficient time to confirm pet eligibility and complete a Release and Indemnification Agreement.
  • At unstaffed stations, the conductor will confirm pet eligibility and provide passengers with a Release and Indemnification Agreement to sign.
Pet Age and Health
  • Pet must be at least eight weeks old.
  • Pets must be odorless and harmless, not disruptive and require no attention during travel. Amtrak maintains the right to refuse acceptance of or remove from the train any pet exhibiting these issues.
  • Passengers will be required to certify that pet is up to date on all vaccinations and accepts liability for animal.
  • Maximum weight of pet with carrier is 20 pounds.
  • Amtrak will not accept liability for the health and well-being of pets.
  • In the event of a service disruption, Amtrak will make reasonable efforts to seek (but cannot guarantee) pet friendly hotel accommodations, if sheltering is necessary.

Thank you for traveling with Amtrak. For more information and reservations, call 1-800-USA-RAIL (1-800-872-7245).

PSN 0116-55

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<![CDATA[Silver Star Trains 91 and 92: Sleeping Car Accommodations Offered at Lower Fares Without Dining Car]]> Dining Car Service Continues on Silver Meteor Trains 97 and 98

Amtrak is offering a lower cost travel option on our popular Sleeping Cars between New York and Miami, following a 10-month test on the Sliver Star (Trains 91 and 92), operating daily between New York City and Orlando/Miami, via Washington, DC, Columbia, SC and Tampa, FL. A Dining Car will not be operated on the Silver Star, and passengers can purchase meals in the Café Car, which offers hot and cold sandwiches, snacks and other items. See more details in the the Silver Star Café Menu.

Customers traveling to and from Florida can continue to choose traditional service aboard the Silver Meteor (Trains 97 and 98), which offers Dining Car service. Meals are included in Silver Meteor Sleeping Car fares. The Silver Meteor serves many of the same cities as the Silver Star.

Lower Cost Sleeping Car Accommodations

Traditionally on all Amtrak trains, the cost of Dining Car meals was bundled into the charge for the Sleeping Car. On the Silver Star, Amtrak Sleeping Car customers save up to 25% on the cost of a ticket, and can purchase food in the Café Car for a separate charge.

Sleeping Car Amenities

Passengers with Sleeping Car accommodations will continue to have complimentary coffee, chilled water and juices, turn-down service for their bedrooms and roomettes, private restrooms and access to shower facilities. Upon request, attendants will provide in-room service for purchases from the Café Car. At stations with ClubAcela, Amtrak Metropolitan Lounge or similar services, Sleeping Car passengers will also continue to have same-day lounge access and pre-boarding privileges.

Thank you for traveling with Amtrak. Reservations are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

PSN 0216-59

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<![CDATA[Pets Allowed Aboard Most Amtrak Long Distance Trains]]> Effective February 16, 2016

Passengers will be permitted to travel aboard the Springfield Shuttle with small cats and dogs for a $25 fee. Reservations for pet travel will be available for sale starting February 1, 2016, for travel beginning February 16, 2016. Review the details below. Visit Amtrak.com for more information.

Pet Reservations, Fare and Ticketing
  • Pet reservations can only be made with a reservation agent at 1-800-USA-RAIL or at a staffed station.
  • Pet reservations are made on a first-come, first-served basis, and are only permitted in Coach cars.
  • Only one (1) pet per passenger will be allowed, and no more than five pets are reserved per train. Service animals do not count towards this limitation.
  • The pet fare is $25 for each travel segment.
  • Pets are not permitted to travel with unaccompanied minors.
  • Cats and dogs are the only types of pets accepted.
  • Multi-ride tickets cannot be used in conjunction with pet reservations. Multi-ride ticket holders traveling with a pet must reserve a coach seat and pay the applicable fare.
  • Pets are not permitted aboard Auto Train.
Maximum Trip Length
  • Maximum lenth of travel on the train will be seven hours.
  • Passengers making connections must complete travel within seven hours from leaving their origin station.
Approved Pet Carriers

Passengers traveling with pets can board at staffed or unstaffed stations as follows:

  • Pet owners must provide their own pet carrier.
  • The maximum size for pet carriers is 19" long x 14" wide x 10.5" high.
  • Carrier may be hard or soft sided but must be leak proof and well ventilated.
  • For safety reasons, pets must be able to sit and lie down comfortably without touching the sides of the carrier.
  • A carrier counts as one piece of carry-on baggage.
Onboard Guidelines
  • Pets are only permitted in Coach cars.
  • Passengers must remain with pets at all times.
  • Pets must remain inside their carrier at all times and may not be removed from their carrier while in stations or onboard trains.
  • Passengers must keep their pet carrier under their own seat. Pet carriers are not permitted under the seat in front of you.
  • Pet carriers are not permitted on train seats.
Approved Pet Carriers: Pet Check-in at Station
  • At staffed stations, passengers must check in at the station ticket office no later than 30 minutes before train departure time in order to allow sufficient time to confirm pet eligibility and complete a Release and Indemnification Agreement.
  • At unstaffed stations, the conductor will confirm pet eligibility and provide passengers with a Release and Indemnification Agreement to sign.
Pet Age and Health
  • Pet must be at least eight weeks old.
  • Pets must be odorless and harmless, not disruptive and require no attention during travel. Amtrak maintains the right to refuse acceptance of or remove from the train any pet exhibiting these issues.
  • Passengers will be required to certify that pet is up to date on all vaccinations and accepts liability for animal.
  • Maximum weight of pet with carrier is 20 pounds.
  • Amtrak will not accept liability for the health and well-being of pets.
  • In the event of a service disruption, Amtrak will make reasonable efforts to seek (but cannot guarantee) pet friendly hotel accommodations, if sheltering is necessary.

Thank you for traveling with Amtrak. For more information and reservations, call 1-800-USA-RAIL (1-800-872-7245).

PSN 0116-54

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<![CDATA[Business Class Offered Aboard Auto Train]]> Effective Febuary 1, 2016

Amtrak will launch Business class service aboard Auto Train, starting February 1, 2016. For an upgrade charge of only $59, Auto Train Business class passengers can enjoy several amenities, including:

  • Priority boarding with sleeping car passengers.
  • Comfortable reserved seating in a car for Business class passengers only.
  • Unlimited access to premium digital newspapers during the trip.
  • Salad and a choice of specialty dessert with dinner.
  • Two complimentary bottles of water and a Comfort Kit.

All passengers can enjoy free Wi-Fi aboard Auto Train.

For fares and reservation information, visit Amtrak.com, use our free mobile apps or call at 1-800-USA-RAIL (1-800-872-7245).

Like us on Facebook, follow us on Twitter (@Amtrak), and check out our blog at blog.amtrak.com.

Thank you for choosing Amtrak.

PSN 0116-51

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