Code Text
1001
  • 25% refund fee charged if canceled 15 or more days prior to departure. No refunds if less than 15 days prior to departure.
  • eVouchers available: full value, no fees if canceled prior to departure.
  • No change fee.
  • If not canceled before the scheduled departure from the origin, the ticket is forfeited and no funds can be applied toward future travel.
Code Text
1002
  • Reward Travel Cancellations: A 10% points penalty is assessed for any refund (redeposit) to the Member account. If canceling a sleeper ticket within 14 days prior to departure, an additional "close-in" penalty of 10% of the points redeemed will be collected (waived for Select Executive members).
  • Reward Travel Modifications: A points difference (to new, prevailing fare) will apply in all cases with a 10% points penalty withheld on any fare difference returned to member. If modifying a sleeper ticket within 14 days prior to departure, an additional "close-in" penalty of 10% of the points redeemed will be collected (waived for Select Executive members).
Code Text
1003
  • Full refund if canceled before departure.
  • eVouchers Available: full value, no fees if canceled before departure.
  • No change fee.
  • If not canceled before the scheduled departure from the origin, the ticket is forfeited and no funds can be applied toward future travel.
Code Text
1004
  • Full refund if canceled before departure.
  • eVouchers Available: full value, no fees if canceled before departure.
  • No change fee.
  • If not canceled before the scheduled departure from the origin, the ticket is forfeited and no funds can be applied toward future travel.
Code Text
1005
  • Full refund given if canceled 8 days or more before departure. 25% refund fee charged if less than 8 days prior to departure.
  • eVouchers available: full value, no fees if canceled before departure.
  • No change fee.
  • If not canceled before the scheduled departure from the origin, the ticket is forfeited and no funds can be applied toward future travel.
Code Text
1006
  • Full refund given, no fees.
  • eVouchers available: full value, no fees.
  • No change fee.
  • Fares are 100% refundable, even after the scheduled departure.
Code Text
1007
  • Full refund if canceled within 24 hours of purchase. Non-refundable 24 hours or more after booking.
  • eVouchers available: full value, no fees if canceled before departure.
  • No change fee.
  • If not canceled before the scheduled departure from the origin, the ticket is forfeited and no funds can be applied toward future travel. Passenger Type and promotional discounts are not valid with Saver Fares.
Code Text
1008 Display Refund Policy for Unreserved Fare Plans

** The refund policy shows two different sets of rules for Unreserved Coach: one for Value fares and one for Flexible fares. **
Code Text
default
  • Other restrictions may apply.