Error ID
Error Text
Description
Error Type
defaultError
We've experienced an unknown error. Try again later or call us at 1-800-USA-RAIL.
Default Error
Error ID
Error Text
Description
Error Type
noTrainsError
We don't have train service matching your request.
Error ID
Error Text
Description
Error Type
statusNoTrainsError
We don't have train service matching your request.
Error ID
Error Text
Description
Error Type
noStatusError
Train Status is not available for the Train Number and City Pair Selected.
Error ID
Error Text
Description
Error Type
borderCrossError
Services crossing the U.S./Canadian border are subject to inspection by American and Canadian law enforcement officials. Each traveler must provide their date of birth, country of citizenship and the form of ID that they will carry on this trip. Additional conditions apply. Learn about <a href="javascript:window.open('/services/contentService.ibcontentpopup.bordercrossing.html', 'ibsref', 'scrollbars=1,resizable=no,status=no,location=no,toolbar=no,menubar=no,width=600,height=680,left=20,top=20');">border crossing</a> and <a href="javascript:window.open('/services/contentService.ibcontentpopup.PassengerID.html', 'ibsref', 'resizable=no,status=no,location=no,toolbar=no,menubar=no,width=600,height=680,left=20,top=20');">passenger ID</a> requirements.
Error ID
Error Text
Description
Error Type
restrictedError
This trip cannot be booked because at least one segment must be by train.
Must book with train restriction.
Error ID
Error Text
Description
Error Type
secureError
We are unable to connect to the bank to verify your card. Please try again.
Error ID
Error Text
Description
Error Type
authenticationError
We are unable to authenticate this card. Please try again.
We are unable to authenticate this card. Please try again.
3D Secure Error
Error ID
Error Text
Description
Error Type
sameDayRTAvailabilityError
There are no return trains available that depart after your initial train arrives. Please select a different departure train or change your travel dates.
Error ID
Error Text
Description
Error Type
autoTrainError
<span>To make reservations on the Auto Train, visit our alternate <a href="https://tickets.amtrak.com/itd/amtrak/autotrain">reservation system</a>.<span>
Direct customers to legacy.com to book Auto Train.
Error ID
Error Text
Description
Error Type
njTransitError
<span>To make reservations on NJ Transit trains, visit the alternate<a href="https://www.amtrak.com/home.html">home page</a>.<span>
Direct customers to legacy.com home page to book NJ Transit.