Error code : JS-1001
Error Type : System
System Error Code : 320
System Error Message : 320SERVICE NOT IN SYSTEM
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
"Problem Finding Service: Sorry, we cannot find train service matching your request. Please try alternate stations/cities. To learn more about trains available at a particular station, please click on the 'Stations' tab above. [Error ID: 108A]"
Error code : JS-1002
Error Type : System
System Error Code : 00B
System Error Message : 00BUNABLE TO PROCESS
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
We are temporarily unable to process your request. Please try again.
Error code : JS-1003
Error Type : System
System Error Code : 2D5
System Error Message : 2D5PASSENGER TYPE NOT VALID FOR AUTO TRAIN
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
"Problem with 'Senior' Passenger Discount: Sorry, 'Senior' is not a valid Passenger Discount for the Auto Train. Please select 'Adult' or another Passenger Discount for this passenger and resubmit. [Error ID: 126A]"
Error code : JS-1004
Error Type : System
System Error Code : 001
System Error Message : INVALID FORMAT
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Our Booking System: Sorry, we are temporarily unable to process your request. Please try again later. Or, for additional assistance, please call 1-800-USA-RAIL (1-800-872-7245).
Error code : JS-1005
Error Type : System
System Error Code : 007
System Error Message : INVALID TRAIN NUMBER
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Train Number: We don't recognize the train number you have provided. Please re-enter your train number or delete the train number and provide a departure and arrival city.
Error code : JS-1006
Error Type : System
System Error Code : 008
System Error Message : INVALID DATE
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Selected Travel Date: Unfortunately, our system cannot process the date you selected, as that date is too far ahead in the future. Our system can handle bookings for trains traveling today up through 11 months or less ahead in the future. Please note that this rule applies to all methods for making Amtrak ticket reservations, and not just to online bookings. We apologize for any inconvenience.
Error code : JS-1007
Error Type : System
System Error Code : 0C5
System Error Message : UNABLE TO PRICE
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem Pricing the Itinerary: Sorry, our booking system cannot price the selected itinerary. For additional assistance, please call 1-800-USA-RAIL (1-800-872-7245).
Error code : JS-1008
Error Type : System
System Error Code : 0CA
System Error Message : INVALID RULE, PASSENGER TYPE OR FARE PLAN X
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Promotional Fare: The promotional fare you requested is not valid for a train you selected, so we have provided a non-promotional fare. You may proceed with this fare or consult your promotional materials and use the blue 'Back' button on the page to select a valid train and resubmit.
Error code : JS-1009
Error Type : System
System Error Code : 339
System Error Message : INVALID PASSENGER TYPE
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
We are unable to complete this reservation on Amtrak.com. For assistance, call 1-800-USA-RAIL (1-800-872-7245).
Error code : JS-1010
Error Type : System
System Error Code : 6C1
System Error Message : NO APPLICABLE FARES
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Selected City Pair and/or Date: We're sorry. Multi-Ride tickets are not available for the city pair and/or date you entered. Please click on the 'Reservation' tab above for schedules or fares or call 1-800-USA-RAIL (1-800-872-7245) for assistance with making your reservation.
Error code : JS-1011
Error Type : System
System Error Code : 3D6
System Error Message : INVALID STUDENT NUMBER PLEASE RE-ENTER
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
INVALID STUDENT NUMBER PLEASE RE-ENTER
Error code : JS-1012
Error Type : System
System Error Code : 916
System Error Message : CITY SPECIFIED NOT IN SCHEDULE
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Train Number or Date.Please modify the train number, city, or date, or delete the train number and provide a departure city and an arrival city.
Error code : JS-1013
Error Type : System
System Error Code : 367
System Error Message : INVALID DELIMITER
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Non-Alphanumeric Characters: Sorry, our booking system cannot process certain text characters, including some common characters such as periods and apostrophes. Please remove any characters that are not ordinary letters or numbers from text boxes and resubmit.
Error code : JS-1014
Error Type : System
System Error Code : 01B
System Error Message : INVALID DELIMITER
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Our Booking System: We're sorry, our booking system was unable to process your request. For assistance, please call 1-800-USA-RAIL (1-800-872-7245).
Error code : JS-1015
Error Type : System
System Error Code : 026
System Error Message : UNABLE-NO SAME DAY CONNECT SERVICE
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem Finding Service: The service you requested is not available because there is no same day train connection. Please try a different route or different dates.
Error code : JS-1016
Error Type : System
System Error Code : 1D4
System Error Message : TK MAINTENANCE IN PROGRESS
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Our Booking System: Sorry, we are temporarily unable to process your request. Please try again.
Error code : JS-1017
Error Type : System
System Error Code : 016
System Error Message : INVALID OFF POINT OR CITY PAIR %S%S
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Departure/Arrival Station or City Name: No service is available for the departure and arrival cities you entered. Please try different cities.
Error code : JS-1018
Error Type : System
System Error Code : 5EA
System Error Message : R62/R63 AMOUNT NOT INRULE
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Our Booking System: Sorry, our booking system is temporarily unable to process your request. Please try again later. Or, for additional assistance, please call 1-800-USA-RAIL .
Error code : JS-1019
Error Type : System
System Error Code : 1D5
System Error Message : PS RESTART MAINTENANCE IN PROGRESS -RETRY IN 5 SECONDS
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Our Booking System: Sorry, we are temporarily unable to process your request. Please try again.
Error code : JS-1020
Error Type : System
System Error Code : 009
System Error Message : INPUT CITY CODE INVALID
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Our Booking System: We're sorry, our booking system is unable to provide fare information for the departure time you requested. Please select a different departure time. Or, for additional assistance, please call 1-800-USA-RAIL (1-800-872-7245).
Error code : JS-1021
Error Type : System
System Error Code : 1AD
System Error Message : DC R04/R14 INVALID CLASS OF SERVICE
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Promotion Code: The Promotion Code you provided is not available for the train, date or accommodation you selected, so we have provided a non-promotional fare. You may proceed with booking this fare, or you may consult your promotional materials and use the blue 'Back' button on the page to select a valid train, date or accommodation. Then please resubmit.
Error code : JS-1022
Error Type : System
System Error Code : 6F1
System Error Message : REQUESTED MONTH NOT YET AVAILABLE FOR SALE
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Selected Date: Multi-Ride tickets are not available for the date you entered. Call 1-800-USA-RAIL (1-800-872-7245) for further assistance.
Error code : JS-1023
Error Type : System
System Error Code : 64C
System Error Message : UNABLE TO PROCESS TRY AGAIN LATER
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Our Booking System: We're sorry, our booking system was unable to process your request. Please try again later. Or, for additional assistance, please call 1-800-USA-RAIL (1-800-872-7245).
Error code : JS-1024
Error Type : System
System Error Code : 011
System Error Message : NO TRAIN SERVICE FOR THIS DATE
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem Finding Service: We do not have any services between the cities entered on the date(s) you selected. Please try different date(s).
Error code : JS-1025
Error Type : System
System Error Code : 5FF
System Error Message : NO TRAINS FOUND
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem Finding Service: No trains found
Error code : JS-1026
Error Type : System
System Error Code : 205
System Error Message : TARIFF VIOLATED - TWO CHILDREN PER ADULT
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Too Many Children: Only one children per Adult or Senior may travel at the Children's discounted fare. Additional children should be booked as Adults (the Children's discount will not apply).
Error code : JS-1027
Error Type : System
System Error Code : 161
System Error Message : INVALID CONNECT TIME
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Connection Times: Sorry, we are unable to book your trip. The connecting trains you selected do not allow for sufficient connection time between trains. Please select at least one alternate train and resubmit.
Error code : JS-1028
Error Type : System
System Error Code : 3AC
System Error Message : TOO MANY SEGS FOR SYSTEM PRICING-USE 3FQ"
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem Pricing Your Itinerary: The selection you've made could not be processed due to its complexity. For assistance in booking this trip please call 1-800-USA-RAIL.
Error code : JS-1029
Error Type : System
System Error Code : 66B
System Error Message : REQUIRES TRAIN OR UNRESTRICTED BUS SEG
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Bus Reservation: Your itinerary must include at least one train reservation. Please modify your itinerary to include a train reservation and resubmit.
Error code : JS-1030
Error Type : System
System Error Code : 5F3
System Error Message : DISCOUNT CODE NOT FOUND
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
Problem with Promotion Code: The Promotion Code you provided is not valid. You may proceed with the regular fare shown or consult your promotional materials to provide a valid Promotion Code and resubmit.
Error code : JS-1031
Error Type : System
System Error Code : 5EA
System Error Message : "5EAR62/R63 AMOUNT NOT INRULE"
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
"Problem with Our Booking System: Sorry, our booking system is temporarily unable to process your request. Please try again later. Or, for additional assistance, please call 1-800-USA-RAIL (1-800-872-7245)."
Error code : JS-1032
Error Type : System
System Error Code : 1A6
System Error Message : "1A6R15 DOES NOT MEET ADV RESERVATION REQ"
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
"Problem with Passenger Discount/Travel Dates: Sorry, you cannot book this itinerary using the membership organization passenger discount in your itinerary. Such discounts require that you book your tickets at least three days before travel. Please make your reservation using the standard 'Adult' or 'Child (Ages 2-15)' passenger discount type, or select a later departure date. [Error ID: 230A]"
Error code : JS-1033
Error Type : System
System Error Code : R15
System Error Message : "R15 DOES NOT MEET ADV RESERVATION REQ"
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
"Problem with Passenger Discount/Travel Dates: Sorry, you cannot book this itinerary using the membership organization passenger discount in your itinerary. Such discounts require that you book your tickets at least three days before travel. Please make your reservation using the standard 'Adult' or 'Child (Ages 2-15)' passenger discount type, or select a later departure date. [Error ID: 230A]"
Error code : JS-1034
Error Type : System
System Error Code : 1D5
System Error Message : 1D5PS RESTART MAINTENANCE IN PROGRESS
CHANNEL SUB CHANNEL ID ERROR HEADER BUSINESS MESSAGE LONG MESSAGE
DEFAULT
"Problem with Our Booking System: Sorry, we are temporarily unable to process your request. Please try again. [Error ID: 268A]"