Assigned seating is available in Acela First class and, beginning January 11 2020, Northeast Regional Business class. Your seat will be automatically assigned when you complete your reservation. You may change your assigned seat and choose a different seat at any time after your reservation is complete by viewing your reservation in the Amtrak app or on Amtrak.com. There is no fee to change your seat.
Acela First Class
The First Class car on Acela is always either the ﬁrst or the last car on the six-car train and includes both forward- and rear-facing seats. Some of the single seats turn and are always forward facing. In general, northbound Acela trains that originate in Washington have First class at the rear. Southbound Acela trains that originate from Boston have First class at the front.
Northeast Regional Business Class
The Northeast Regional Business class car is the last car on the train and includes seats that are rotated to be forward-facing. Seats at the conference tables do not rotate, so may be rear-facing during the trip.
Frequently Asked Questions
Your seat number is printed on your eTicket. Your seat number also appears on your Amtrak.com and Amtrak app booking confirmations.
Not while you're making a reservation. Your seat will be automatically assigned to you when you complete your reservation. You may change your seat assignment and choose a different seat at any time after the reservation is complete. Just view your reservation in the Amtrak app or on Amtrak.com. There is no fee to change your seat.
In Acela First Class
The Acela First class car is always either the first or the last car on the six-car train and is configured with both forward- and rear-facing seats. Some of the single seats are rotated by the train crew and are always forward facing.
We will do our best to predict and display your direction of travel when you view your train's seat diagram on Amtrak.com or the app. A schedule change, equipment change or other unforeseen circumstance may cause the planned location of the First class car to change before departure.
In Northeast Regional Business Class
The Northeast Regional Business class car is the last car on the train and is configured with forward-facing seats and two conference tables with four seats each. All the seats are rotated by the train crew to face forward, except for the seats at the conference tables, which means you could end up sitting in a rear-facing seat.
A schedule change, equipment change, or other unforeseen circumstance may cause the planned location of the Business class car to change before departure.
In both classes of service, you can change your seat in the Amtrak app or on Amtrak.com at any time after booking, even while you are en route after your train has departed. The Conductor can also assist you with changing your seat onboard, subject to availability.
I use my corporation’s travel booking tool or someone else books my travel for me. How can I find my reservation in the Amtrak app or on the website?
Your seat number will be printed on your eTicket.
Having trouble logging in or finding your reservation when you’re on business travel? Often, the email address or phone number associated with your reservation belongs to your travel agent or corporate travel agency. Contact your travel administrator to find out what phone number or email address is used to book your reservations.
Agents are available to assist you in the station or when you call 1-800-USA-RAIL. The conductor can also assist you with changing your seat onboard, subject to availability.
In the Amtrak app, all you need is your Reservation Number and Last Name and you can retrieve your reservation.
If you book your reservation together, we will assign your seats together, subject to availability. If you book separately, collaborate with your travel companions to find and change to seats next to one another.
Before you move to an empty seat, you must change your assigned seat in the Amtrak app or on Amtrak.com. Someone may have already reserved that seat but is boarding from a station down the line, or someone else could change to it en route. The conductor can also assist you checking whether an open seat is available between your origin and destination.
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