Journey with WiFi
To ensure you stay connected while traveling, Amtrak offers free basic WiFi service in select trains and stations throughout the country. Stay productive, or simply sit back and have some fun while en route to your destination.
To ensure there is enough bandwidth for all of our onboard users, this free amenity supports general web browsing activities only. Our WiFi does not support high-bandwidth actions such as streaming music, streaming video or downloading large files. You can enjoy Amtrak WiFi in the following locations:
- Acela Express
- Adirondack (not available in Canada)
- Amtrak Cascades (not available in Canada)
- Auto Train
- Blue Water
- Capitol Corridor
- Empire Service
- Ethan Allen Express
- Hiawatha Service
- Hoosier State
- Illinois Zephyr/Carl Sandburg
- Lake Shore Limited
- Lincoln Service
- Maple Leaf (not available in Canada)
- Missouri River Runner
- New Haven - Springfield Shuttle
- Northeast Regional
- Pacific Surfliner
- Pere Marquette
- San Joaquins
- Silver Meteor
- Silver Star
- Wolverine Service
- Baltimore, MD - Penn Station
- Boston, MA - South Station (inside ClubAcela only)
- Chicago, IL - Union Station
- Lorton, VA
- New York, NY - Moynihan Station
- New York, NY - Penn Station (in gate areas and inside ClubAcela)
- Philadelphia, PA - 30th Street Station (in gate areas and inside ClubAcela)
- Providence, RI
- Sanford, FL
- Washington, DC - Union Station (in gate areas and inside ClubAcela)
- Westwood, MA - Route 128
- Wilmington, DE - Wilmington Station
Frequently Asked Questions
How do I connect to the Amtrak WiFi Network?
If your device does not automatically connect to the network, follow these steps:
Step 1: Look in your list of available wireless networks for Amtrak_WiFi
Step 2: Select the network name.
Step 3: Open or refresh your browser; you should see the Amtrak WiFi welcome screen at this point.
What kind of Internet speed can I expect?
Our onboard WiFi network relies on bandwidth provided by cellular carriers who have towers along our routes. The bandwidth available from these towers is limited and our speed may not match what you are used to receiving from stationary WiFi networks such as your home or office. Engaging in web activities that use large amounts of bandwidth will negatively affect the online experience of other passengers. When using our network, keep this in mind and be respectful of your fellow passengers.
Are there any restrictions?
The explosion of the Internet and the use of WiFi have created incredible demands for connectivity. To maximize the amount of onboard bandwidth available to all passengers, access to streaming media and large files sizes will be limited. To prepare for this restriction, we recommend passengers download any necessary large files prior to boarding the train. In addition, this network restricts access to web sites with objectionable content. If you think a web site has been incorrectly blocked, or have general comments about the service, contact us.
Are there any restrictions?
Amtrak WiFi supports VPNs only onboard Acela Express. VPNs are not supported on any other trains.
If I have trouble connecting, who can I contact?
Amtrak WiFi does not offer technical support for passengers experiencing difficulty with the network. If you feel there has been a network outage, please report this to the train conductor. While our conductors are unable to troubleshoot your connectivity issues, they can report the possibility of an onboard outage to an offsite monitoring service.
How secure is your network?
Amtrak WiFi is a public WiFi network which utilizes wireless technologies and does not require any secure pass code or login. Similar to networks found at coffee shops and public libraries, it is not inherently secure and communications can be intercepted. Passengers are solely responsible for providing security measures that are suited for their intended use, including protecting their data and equipment from viruses, spyware and other harmful components. Passengers are also solely responsible for any security breach or accidental disclosure of their personal information in their use of Amtrak WiFi.
Additional Wi-Fi Networks
Passwords are case sensitive, should be at least 10 characters long and should include 1 uppercase and 1 lowercase alpha character, 1 number and 1 special character. ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` < | > ~
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