Important Information

  • To change your travel plans online you will need your reservation number. Not all reservations are eligible for online modifications. Cancellation and/or refund fees may apply.
  • When should you arrive at the station? Check the recommended arrival times for your departure station at Allow additional time if you are boarding at a Canadian station, or require ticketing/baggage services or boarding assistance.
  • Auto Train check-in for all vehicle types (motorcycles, cars, trucks, vans, trailers, etc.) and Priority Vehicle Offloading┬áby 2:30 pm.
  • Two carry-on bags, up to 50 lb and 28 x 22 x 14 inches each, are allowed per passenger. For baggage policy information, visit
  • Proper photo identification is required for all passengers.
  • Refund restrictions and penalties for failure to cancel unwanted travel may apply.
  • Questions? Contact us online at or call 1-800-USA-RAIL (1-800-872-7245).