Important Information

  • To change your travel plans, call Amtrak Guest Rewards member services at 1-800-307-5000 (5 am - midnight ET).
  • When should you arrive at the station? Check the recommended arrival times for your departure station at Amtrak.com/stations. Allow additional time if you are boarding at a Canadian station, or require ticketing/baggage services or boarding assistance.
  • If you are traveling on the Auto Train, motorcycles and vehicles with trailers must check in by 2:00 pm and all other vehicles are recommended to check in by 2:00 pm. Vehicles will not be accepted after 3:00 pm.
  • Two carry-on bags, up to 50 lb and 28 x 22 x 14 inches each, are allowed per passenger. For baggage policy information, visit www.amtrak.com/baggage
  • Proper photo identification is required for all passengers. www.amtrak.com/ID
  • Refund restrictions and penalties for failure to cancel unwanted travel may apply. www.amtrak.com/refund
  • Questions? Contact us online at www.amtrakguestrewards.com or call Amtrak Guest Rewards member services at 1-800-307-5000 (5 am - midnight ET)..