Amtrak Guest Rewards Updates

We are committed to keeping you informed about the actions we are taking in response to COVID-19. In that regard, we have some important Amtrak Guest Rewards updates to share with you.


If you have earned coupons, such as upgrades or companion coupons, we want to give you additional time to use them. Therefore, we have paused the expiration of coupons currently your account through September 25, 2020.

Your Points

You deserve the points you have earned. To ensure you have more time to use your points and to keep your account active, we are pausing the expiration of points through September 25, 2020. If you are an Amtrak Guest Rewards Mastercard® cardholder, your points will not expire as long as your account is open.

Tier Status

For members with tier status, your current status will be extended for an additional year, through February 28, 2022. We know that tier status is important to you and have made this update so you don't need to worry about losing your benefits. No action is needed from you - your status will be automatically extended.

Lounge Access

Some travel is essential and with that in mind, we are extending lounge access to additional Amtrak Guest Rewards members. Amtrak Guest Rewards® World Mastercard® holders have lounge access through August 31, 2020. When you arrive, simply show the lounge attendant your Amtrak Guest Rewards® World Mastercard® and your same-day Amtrak reservation for entry.

Members with Select tier status will have lounge privileges through June 30, 2020. When you arrive, advise the lounge attendant of your Select status and your Amtrak reservation for entry.

Travel Flexibility

We are waiving change fees on all existing or new reservations made before August 31, 2020, including reservations booked with points, so you can book your future travel with confidence knowing your reservations are flexible.


This credit card program is issued and administered by Bank of America, N.A. Mastercard and World Mastercard are registered trademarks of Mastercard International Incorporated and are used by the issuer pursuant to license.