Fare Options

Fares are grouped into different categories (Saver, Value, Flexible, Business, and Premium) based on common policies. Value Fares are available on all trains and buses, while other fare options vary by route. The number of seats available in each fare is limited.

 

All Fares

Full refund if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for unreserved tickets).

“No Show” Policy: If not canceled before the scheduled departure from the origin, the ticket is forfeited, and no funds can be applied toward future travel.

 

Saver Fares

Saver Fares are the lowest available and deeply-discounted fares, are limited in availability and require advance purchase. Book early to take advantage of Saver Fares.

Classes of Service: Reserved Coach, Acela Business Class

  • Refunds: Non-refundable 24 hours or more after booking.
  • No changes or upgrades allowed
  • Upgrade coupons not allowed.
  • Passenger type and promotional discounts are not valid with Saver Fares.

Value Fares

Available on all Amtrak routes, Value Fares offer several change and refund options and are the regular rate for fares. Like Saver Fares, the availability of Value Fares is limited.

Classes of Service: Unreserved Coach, Reserved Coach, Acela Business Class

  • Refunds: Full refund to original form of payment or eVoucher with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Unreserved tickets incur 25% fee if canceled an hour or more after purchase.
  • Changes: No fee if changed 15 days or more before departure. 15% fee may be charged if canceled less than 14 days before departure. No change fee for unreserved tickets.
  • Change fee waived for Select Executive members.

Flexible Fares

Flexible Fares are fully refundable without change or cancellation fees and reservations are easily modified. Flexible Fares are perfect when plans frequently change, even at the last minute.

Classes of Service: Unreserved Coach, Reserved Coach, Acela Business Class

  • Refunds: Full refund to original form of payment or eVoucher with no fees if canceled before departure.
  • No change fee

Business Fares

Business Class offers an affordable, enhanced travel experience on many of our trains across the country. While the specific features vary by train, many include extra legroom and complimentary non-alcoholic drinks. All Business Class seats are located in a dedicated car or section of the train. And to make it even more rewarding, Amtrak Guest Rewards members earn a 25% qualifying point bonus for Business Class travel.

Classes of Service: Non-Acela Business Class

  • Refunds: Full refund to original form of payment or eVoucher with no fees if canceled before departure.
  • No change fee

Premium Fares

Premium Services include Acela First Class and sleeper accommodations.

Acela First Class passengers enjoy premium amenities, complimentary onboard food and beverage services and receive privileged access to ClubAcela lounges. Additionally, Amtrak Guest Rewards members earn a 50% qualifying point bonus for Acela First Class travel.

Sleeper accommodations (rooms and roomettes) are available on most long-distance routes, for a comfortable and relaxing journey to your destination. Prices for these accommodations are included in your total fare — even when you book multiple passengers.

Class of Service: Acela First Class

  • Refunds: Full refund to original form of payment or eVoucher with no fees if canceled before departure.
  • No change fee

Class of Service: Sleeper Accommodations

  • Refunds: Refund to original form of payment with 25% fee if canceled 15 or more days before departure. Within 14 days of departure only refundable to non-refundable eVoucher with a 25% cancellation fee.
  • No change fee

Onboard Fares

On most trains, only the Flexible Fare will be available for purchase onboard. To secure the best available fare, purchase in advance.

Reservations Purchased with Gift Cards

If you paid with a gift card and wish to cancel, modify or downgrade your reservation, credit will be provided as an eVoucher. The type of eVoucher you receive will correspond to the type of fare purchased. For full details, see the Gift Card Terms and Conditions.

Vehicles and Add-on Fees

The refund policy is that of the customer ticket with which the vehicle (automobiles, motorcycles) or add-on (golf bags, bikes, pets) fee ticket is associated. Example: For reservations with a bedroom and automobile on Auto Train, the sleeping accommodation refund policy also applies to the automobile ticket.

Boarding Late or Leaving Early, Downgrading

No refund or exchange credit is given if a customer boards a train at a station beyond, or detrains at a station before, the station from or to which he or she was reserved, or if the customer downgrades accommodations on the train. To receive a fare adjustment the customer must change the reservation before the train departs the original boarding station of that train. This restriction will not apply if there is a service disruption. Customers who downgrade accommodations or reduce the number in their party onboard trains must obtain a Refund Authorization Form from the conductor.

Additional Information

  1. Cancellation fees have a minimum of $5.00 and a maximum of $250.00 per transaction (maximum of $250.00 does not apply to monthly or multi-ride tickets).
  2. An Amtrak ticket becomes non-refundable, not valid for carriage and has no exchange value, after one year from the date payment was made for that ticket (or other period if so endorsed on the ticket). An eVoucher or other exchange credit is valid for one year from date of issue.
  3. If a customer does not take the entire trip paid for, the remaining ticket value is calculated by subtracting the fare for any travel already taken from the total amount paid. The refund policy applies as soon as payment is made, whether or not any ticket is printed, and applies to entire fare paid including both rail fare and any accommodation charge. The Amtrak refund policy is subject to change at any time.
  4. eTickets and tickets purchased through other prepaid programs are considered "paid for" and subject to the refund policies of any component rail fare, customer type discount, and/or promotional discount, even if paper value tickets have not yet been printed.