Systems Restoring following Technical Issue Impacting Booking Channels

November 13, 2026 9:00 PM

 

Amtrak’s booking systems are returning to normal following a network outage. As service continues to be restored, some customers may experience intermittent issues when processing payments, booking new travel, or modifying existing reservations. Our call centers may also experience higher than normal call volumes, which could result in longer wait times. Our teams continue to monitor the systems and work toward full restoration. We appreciate your patience and understanding.

Follow us on X for real-time service information:
• @AmtrakNECAlerts for service information in the Northeast Corridor (Acela, Northeast Regional, and other corridor services).
• @AmtrakAlerts for service information outside the Northeast Corridor.

This information is correct as of the time and date above. Information is subject to change as conditions warrant.