Become an ACAC Member
While there is no application form, if you are interested in serving with the ACAC, please send (1) a letter of interest explaining how your travel, customer, educational and work experiences can benefit Amtrak and the committee's work, (2) a resume, (3) a list of the short- and long-distance Amtrak trips that you have taken during the past 12 months, and (4) planned trips for the next 12 months.
To apply, submit the information referenced above to: ACAC@amtrakcustomeradvisory.org.
Amtrak and NARP employees and their relatives may not serve.
Passengers with comments about Amtrak service, policies or other matters should e-mail Amtrak directly or call 1-800-USA-RAIL and ask to speak with a Customer Relations representative.
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