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Late trains often make up time en route and may arrive earlier than expected. When trains are late, we suggest you arrive at your departure station prior to the estimated arrival or departure time.

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Late trains often make up time en route and may arrive earlier than expected. When trains are late, we suggest you arrive at your departure station prior to the estimated arrival or departure time.

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At-Station Baggage Services

We're here to help you get the most of your journey by train. So if you need help with your baggage or somewhere to store it while you explore your stops, Amtrak offers baggage assistance and temporary bag storage at many stations.

Free Red Cap Baggage Handling Service

In addition to self-service handcarts in a number of Amtrak stations, you can count on uniformed Red Caps to provide free baggage-handling assistance at many major stations. We recommend that you accept assistance from only uniformed Red Cap agents. All baggage handled by Red Cap is protected by a claim check.

Free Red Cap assistance service is offered at these major stations:

  • Baltimore, MD
  • Boston, MA (South Station)
  • Chicago, IL
  • Los Angeles, CA
  • New Haven, CT
  • New York, NY
  • Newark, NJ
  • Philadelphia, PA
  • Portland, OR
  • Seattle, WA
  • Washington, DC
  • Wilmington, DE
Temporary Bag Storage

Customers holding tickets for travel may store their items in Parcel Check service when available for $4.00 per 24 hours. At New York Penn Station, the fee is $5.50 per 24 hours. This service is equivalent to what is called "left luggage" in Europe.

Self-service lockers are also available at select stations for passengers to store their bags; fees will vary.

Boxes for Checked Baggage Items

Boxes and bags are available for purchase at select stations to help transport some of the items you wish to take with you checked baggage. The number of boxes is limited, so boxes may not always be available. For further assistance, please call 1-800-USA-RAIL.

  • Bicycle Boxes: $15.00 per box
  • Ski Bags: $3.00 per bag
  • Shipping Boxes: $5.00 per box