<![CDATA[Amtrak Station News]]> Weblog Editor 2.0 Wed May 27 00:00:00 EDT 2015 <![CDATA[Milwaukee Station - Ticket Sales and Boarding Gates Close Earlier]]>

Effective Until Further Notice

For your safety and security, and the security of our passengers, the following changes have been made to ticket sales and boarding procedures at the Milwaukee Intermodal Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

For reservations and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN - 0515-129

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Wed May 27 00:00:00 EDT 2015 <![CDATA[Grand Forks Station Will No Longer Be Staffed]]>

Effective June 1, 2015

Effective Monday, June 1, 2015 at 7 am, the Amtrak station at Grand Forks, ND, will no longer be staffed by Amtrak personnel.

As a result, checked baggage, ticketing and Amtrak Express services will be discontinued until further notice, and no one will be at the station to provide assistance. Passengers who require these services may use the Fargo station located 75 miles/120 km south of Grand Forks.

The station will be open daily from 11 pm until 8 am to allow passengers access to the waiting room, restrooms and vending machines.

We appreciate your patronage and apologize for any inconvenience. For reservations and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0515-120

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Wed May 27 00:00:00 EDT 2015 <![CDATA[Transit Center Construction Begins Near Chicago Union Station]]>

Effective May 8, 2015 through Spring 2016

Chicago Department of Transportation will begin construction of Union Station Transit Center, a new Chicago Transit Authority (CTA) bus facility just south of Chicago Union Station. The transit center is scheduled to open for service in the spring of 2016.

Starting Friday morning, May 8, 2015,eastbound Jackson Blvd. between Clinton Street and Canal Street will be temporarily reduced to only two through lanes with no parking lanes. In addition, the right turn from Jackson Boulevard onto southbound Canal will be permanently eliminated. Northbound traffic on Canal Street from Van Buren Street to Jackson Boulevard will be temporarily reduced from three lanes to two lanes.

Bus Stop Changes Near Chicago Union Station
  • A CTA bus stop for the #126 Jackson bus on Jackson Boulevard just west of Canal Street will be relocated across the intersection to the east side of Canal Street.
  • A CTA bus stop at Canal Street south of Jackson Boulevard will be eliminated. This stop serves the following buses: #7 Harrison, #37 Sedgewick, #60 Blue Island, #125 Water Tower Express and #157 Streeterville/Taylor.
Allow Extra Time

Passengers arriving at the station by car, bus or taxi should allow extra time getting to and from the station.

Access to the Amtrak Parking Garage

Access to the Union Station Parking Garage, to the south of the construction site, will continue from Canal and Clinton Streets, with access no longer available from Jackson Boulevard.

Project Information

The transit center will be located south of Jackson between Canal and Clinton, and will provide sheltered staging areas for CTA buses and customers. The Transit Center will also include stairwell and elevator access to an existing Amtrak underground pedway, providing commuters weather-protected access to Union Station without crossing at street level.

The new off-street bus center will provide key connections with other modes of transport including the new Loop Link. The Loop Link project, scheduled for substantial completion by the end of 2015, will make bus travel faster and more reliable for downtown bus commuters traveling to and from Union Station. For more information on the Loop Link, go to www.ChicagoLoopLink.com.

Reservations and the most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0515-122

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Wed May 27 00:00:00 EDT 2015 <![CDATA[Construction Affects Access to the Providence Station]]>

Effective through December 2015

The Rhode Island Department of Transportation (RIDOT) is working to upgrade the southern entrance plaza (downtown side) of the Providence station. This construction is scheduled to continue through December 2015. During construction, the parking garage entrance is relocated; parking is restricted to lower level. Existing taxi stands are relocated to Gaspee Street. Railroad Street is closed; a pedestrian detour is in effect.

Allow Extra Time: Due to construction taking place around the station, passengers should allow an extra 45 minutes of travel time.

Entering the Station: Access to the Railroad St. and Park Row West (the Downtown side) of the station is closed. Passengers can enter the station on Gaspee Street.

Parking is Limited: The number of parking spaces is limited due to the top level of the garage being closed during construction. Parking is available in the Fidelity Building, at the Providence Place Mall, and at smaller parking lots within a few blocks of the station.

Drop-off and Pick-up: Passengers are encouraged to arrange to be dropped off and picked up at the station. Drop off and pick up is permitted only on the Gaspee Street side of the station. Taxis are only accessible from the Gaspee Street side of the station.

Safety First: For your safety, you should avoid the construction area whenever possible and be mindful of the following:

  • Be careful as you walk near the construction area.
  • Stay at a safe distance from machinery and moving construction equipment.
  • Watch out for any tripping hazards, such as construction debris or uneven surfaces.

We appreciate your patronage and apologize for any inconvenience. For schedules and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

Project Information

A Rhode Island Department of Transportation (RIDOT) project is underway to upgrade the southern entrance plaza (downtown side) of Providence Station. Through a $6.9 million contract with J.H. Lynch & Sons, planned improvements will enhance circulation for all users of the station as well as create an inviting civic space. Pedestrian enhancements will also be made along Gaspee Street, and damaged concrete and limestone areas on the building's plaza will be repaired. Other planned improvements include adding amenities for bicyclists, updating signage and landscaping. The schedule of work is subject to change; RIDOT will make every reasonable effort to accelerate work where possible.

PSN 0415-111

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Wed May 27 00:00:00 EDT 2015 <![CDATA[Construction Affects Parking at the Rochester Station]]>

Effective Until Further Notice

Construction has started on the $29.8 million Amtrak Rochester Intermodal Station in Rochester, NY, which will reduce regional delays by expanding track service at the station, increase functionality through a new and redesigned concourse and enhance the overall passenger experience in the larger, modern station. Construction is expected to be completed by 2017. This project will affect access to the station as follows:

  • Passengers should allow additional travel time to the station.
  • Parking has been reduced and the entrance and exit traffic patterns have changed.
  • Passengers are encouraged to be dropped off and picked up as it may be difficult to find a parking space.
  • Pay parking is also available at the Mortimer Parking garage, 72 North Clinton Avenue, $7.00/day. This garage is several blocks south of the Amtrak station. Passengers must make their own arrangements for transportation between the parking garage and the station.

Upon completion, the station will include two new dedicated passenger tracks. Presently, only one track adjoins the station and passenger and freight trains share it, often having to slow or wait outside of the station area until the track is clear. Having two additional tracks will reduce delays, allowing two passenger trains traveling in opposite directions to stop at the new station and freight trains to pass when passenger trains are stopped at the station.

It will have a two-sided, high-level passenger platform that will be accessed through a concourse from the station. It will greatly improve functionality, helping passengers to enter and exit trains more easily, reducing train delays. The project, including the new station, passenger concourse, platform and passenger information display systems, will be fully compliant with the Americans with Disabilities Act.

We appreciate your patronage and apologize for any inconvenience, as we make improvements to our station. Reservations and the most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0415-109

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Wed May 27 00:00:00 EDT 2015 Wed May 27 00:00:00 EDT 2015 <![CDATA[Lafayette, IN, Station: Temporary Closure of Elevators and Pedestrian Bridge ]]>

Elevator Closure: Effective through June 11, 2015
Pedestrian Bridge Closure: Effective April 27 through June 11, 2015

Improvements are being made to the pedestrian bridge and elevators connecting the Amtrak lobby located in the Lafayette station on the east side of the tracks to the boarding platform on the west side.

The elevators will be closed through June 11, 2015. The pedestrian bridge, along with the stairways and elevators serving it, will be closed from April 27, 2015 through June 11, 2015. The dates are subject to adjustment due to construction activities; signs displaying current information will be posted at the station and the boarding platform. Please refer to the [Asset Included(Id:1251628029775;Type:AM_Document_C)] when reviewing the information below.

Boarding Platform Access from April 27 through June 11, 2015

During the pedestrian bridge closure, a free accessible shuttle bus service will serve all passengers for both the morning and evening trains. For departures, buses will be available at the station for the short trip to the drop-off location at Tapawingo Drive in West Lafayette near the west end of the Myers Pedestrian Bridge. From there, passengers should cross the Myers Pedestrian Bridge and descend to the boarding platform via the stairway; alternately, this descent may be via the ramp (prior to the elevator re-opening) or the elevator (during ramp closure).

Passengers wishing to access the boarding platform directly from the west without using the amenities available at the station may park in West Lafayette and access the boarding platform as described above.

Arriving Passengers

Arriving passengers should exit the boarding platform and proceed west across the Myers Pedestrian Bridge to Tapawingo Drive. From there, passengers can board the shuttle for a ride to the station parking lot, or may proceed to parking in West Lafayette. A pedestrian path to the station is also available and follows the sidewalk south along Tapawingo Drive, east across the Columbia Street / State Street Bridge, and north along Second Street.

The shuttle service will be available daily from 7:00 am until 8:30 am and from 9:30 pm until 11:00 pm. Passengers planning their arrival at the station should allow extra time for use of this service.

Parking From April 27 through June 11, 2015

During the pedestrian bridge closure, passengers using the shuttle service can park at the station. Passengers wishing to access the platform directly from the west can park at Tapawingo Park in West Lafayette. For parking outside of normal park hours, a permit must be obtained from the Lafayette City Clerk's office at 20 N. 6th Street and displayed in the vehicle window.

Station Services

there are no ticket services, indoor waiting areas or restrooms located on the west side of the tracks. Covered outdoor seating is available on the boarding platform.

We appreciate your patronage and apologize for any inconvenience you may experience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0415-102

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Wed May 27 00:00:00 EDT 2015 <![CDATA[St. Paul-Minneapolis: Street Detours and Closures Near St. Paul-Minneapolis, MN, Station]]>

Effective April 1 through November 21, 2015

The City of Saint Paul Public Works department will be reconstructing two bridges on Kellogg Boulevard from Market Street to Wabasha Street, beginning April 1, 2015, and continuing through November 2015.

This project will result in the closure of Kellogg Boulevard from Market Street to Wabasha Street, the southbound lanes on the Wabasha Bridge, and the eastbound lanes of the Exchange Street viaduct for the duration of the project.

Allow Additional Travel Time to the Station

This bridge work will result in detours and delays to passengers driving to the station from the south and the west. Kellogg Boulevard is a major access road and the detour could add 10 to 20 minutes (or more) depending on time of day and if events are taking place near Xcel Energy Center. Passengers should allow additional time to arrive at the station. For more information refer to the Union Depot website.

We appreciate your patronage and apologize for any inconvenience. For schedules and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0315-83

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Wed May 27 00:00:00 EDT 2015 <![CDATA[Elevator and Escalator Outages Affects Northbound Passengers Arriving at Route 128 Westwood, MA]]>

Effective Until Further Notice

Elevator and Escalator Project to Begin

Amtrak and MBTA are actively working to address the escalator and elevator issues at the Route 128 Station. Replacement and reconstruction of the elevator and the escalator is scheduled to start shortly after March 25, 2015, with work on the elevator anticipated to be completed by mid-August and the replacement of the escalator expected to be finished by early February in 2016.

The elevator serving Platform 2 will need to be removed from service for a period of time during this project. At which time, van service will be provided for passengers who need assistance. Platform 2 is used by all northbound Amtrak trains arriving at Route 128, from stations including Providence, New York, Philadelphia and Washington, DC.

Northbound Passengers Who Are Unable to Climb Stairs

When the elevator is out of service, northbound passengers arriving at Route 128 on the Track 2 platform must use the stairway to gain access to the station and parking garage. Passengers who are unable to walk up the stairway should notify an Amtrak crew member on the train, before their train departs the Providence station. The crew member will make arrangements for passengers to be transported from Platform 2 to the station and garage. Amtrak station personnel will be available to assist passengers on the platform. Passengers may also call station personnel on duty at 781-751-5102.

We appreciate your patronage and apologize for any inconvenience you may experience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0315-78

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Wed May 27 00:00:00 EDT 2015 Wed May 27 00:00:00 EDT 2015 <![CDATA[The Long Beach Bus Stop is Now Located at 1st and Long Beach Boulevard at Shelter A in the Long Beach Transit Gallery]]>

The Long Beach, CA, Thruway bus stop has moved to Shelter A in the Long Beach Transit Gallery.

Shelter A is located at 107 E. 1st Street, on the northwest corner of 1st and Long Beach Boulevard. Service to the Denny's location is no longer offered.

For reservations and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0315-73

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Wed May 27 00:00:00 EDT 2015 Wed May 27 00:00:00 EDT 2015 Wed May 27 00:00:00 EDT 2015 Wed May 27 00:00:00 EDT 2015 Wed May 27 00:00:00 EDT 2015 Wed May 27 00:00:00 EDT 2015 Wed May 27 00:00:00 EDT 2015 <![CDATA[Empire Corridor Infrastructure Improvements Affect Albany-Rensselaer Station Operations]]>

Effective through Late 2015

As part of the Hudson Line Improvement Program, construction is being performed at and around the Albany-Rensselaer station that includes removing low level platforms and installing new high level platforms. This work is expected to be complete in October 2015. While construction is underway, passengers can anticipate changes to station operations, boarding locations and the flow of traffic through the station.

Safety Advisory

During construction, avoid the construction area whenever possible, and be mindful of the following:

  • Be careful as you walk near the construction area.
  • Stay at a safe distance from machinery and moving construction equipment.
  • Watch out for any tripping hazards, such as construction debris or uneven surfaces.
Possible Delays During Construction

Minor delays are possible as trains operate through the work zone when departing the Albany- Rensselaer station.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience. For reservations and train status information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Project Information

Amtrak and the New York State Department of Transportation (NYSDOT) are embarking on a major effort to improve the rail infrastructure and station facilities along the 75 mile Hudson Line. In April 2011, NYSDOT received $154 million in high speed rail grant funding under the ARRA HSIPR program for the Empire Corridor. This funding is supporting the Hudson Line Improvement Program, which will design and construct approximately $181 million (combination of grant and state funds) of infrastructure improvements.

The advancement of the Hudson Line Improvement Program was made possible by an historic agreement between Amtrak and CSX Transportation executed on December 1, 2012, making Amtrak responsible for the operation, dispatching and maintenance of approximately 100 miles of the Empire Corridor between Poughkeepsie and Schenectady. This change in service coupled with the project improvements will provide the capacity needed to expand rail service, improve service reliability and decrease trip times along the Empire Corridor.

Like us on facebook.com/Amtrak and follow us on twitter.com/Amtrak.

PSN 0814-123

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Wed May 27 00:00:00 EDT 2015 Wed May 27 00:00:00 EDT 2015 <![CDATA[Limited Parking at the Richmond Station]]>

Effective Immediately

The parking lot adjacent to the Richmond station (Staples Mill Road) is typically full by 8:00 am on weekdays and most weekends. Passengers who require parking after 8:00 am should refer to the following information:

  • Allow extra time to arrive at the station.
  • If possible, plan to be dropped off and picked up.
  • Alternate parking is available at the Henrico County Park and Ride.
  • The Henrico County Park and Ride is located about five blocks from the station at the intersection of Cloverdale Avenue and Crockett Street.
  • Transportation is not available from the Park and Ride to station. Passengers parking at this location must walk back to the station. (Walking directions: From the lot, make a left on Staples Mill Road. Make right at the first traffic light (Crockett Street). The station is straight ahead.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience. Reservations and the most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

PSN 0313-47

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Wed May 27 00:00:00 EDT 2015 <![CDATA[Hiawatha Service Offers Priority Boarding at Chicago Union Station for Passengers with Monthly and Ten-Ride Tickets]]>

Effective March 1, 2013, Priority Boarding will begin at Chicago Union Station for Hiawatha Service passengers holding Monthly and Ten-Ride tickets.

Priority Boarding

Passengers at Chicago Union Station holding Hiawatha Service Monthly or Ten-Ride tickets will board the train through Gate A, located at the North Concourse. Passengers should be ready to show their Monthly or Ten-Ride ticket at Gate A.

General Boarding

General Boarding at Chicago Union Station for Hiawatha Service passengers will continue to be done through Gate B, located at the North Concourse

For more information about the money-saving options available with the purchase of these Multi-Ride tickets, visit Amtrak.com, call 1-800-USA-RAIL (1-800-872-7245), or stop by the ticket offices in Chicago, Milwaukee or Glenview.

PSN 0213-38

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Wed May 27 00:00:00 EDT 2015 <![CDATA[Washington, DC Union Station Boarding Gates Close Earlier]]>

For your safety and security, the following change has been made to the boarding procedures at Washington, DC Union Station for all Acela Express and Northeast Regional trains:

  • Boarding gates will close two minutes before train departures.

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Wed May 27 00:00:00 EDT 2015 <![CDATA[Naperville Station Parking Information]]>

Complimentary parking is available at the Naperville station by obtaining a parking permit from the station agent. Vehicles without a permit may be ticketed and towed at the owner’s expense.

Permits are available during station hours, from 11:30 am until 6:45 pm. For details, speak with a station agent or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak. We appreciate your patronage.

PSN 510-82

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Wed May 27 00:00:00 EDT 2015 <![CDATA[Chicago Union Station - Ticket Sales and Boarding Gates Close Before Train Departure Times]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at Chicago Union Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

PSN 0712-105

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Wed May 27 00:00:00 EDT 2015 <![CDATA[Portland Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at the Portland station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

PSN 1109-23

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Wed May 27 00:00:00 EDT 2015 <![CDATA[St. Louis Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at St. Louis Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

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Wed May 27 00:00:00 EDT 2015 <![CDATA[Kansas City Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at Kansas City Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

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Wed May 27 00:00:00 EDT 2015 <![CDATA[Denver Union Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at Denver Union Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

PSN 309-400

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Wed May 27 00:00:00 EDT 2015 <![CDATA[Transfers at the Flagstaff Station to/from Other Transportation Carriers]]>
Transfers to/from the Airport and Other Destinations

When the building that houses the Flagstaff Amtrak train station (FLG);is closed, between 11:45 pm and 4:15 am, passengers must wait outside until their transportation arrives. Remember to check the hours of operation before arriving at the station.

Passengers may board connecting van service at the east end of building, near the Hertz Rent-A-Car parking spaces.

Travel to/from the Flagstaff Greyhound Bus Terminal

Passengers must arrange and pay for their own transportation between the Flagstaff train station (FLG) and the Flagstaff Greyhound bus terminal (FGG).

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