<![CDATA[Amtrak Station News]]> Weblog Editor 2.0 Mon Oct 20 00:00:00 EDT 2014 <![CDATA[Amtrak Service Begins at the Troy Transit Center and Birmingham, MI Station Closes]]>

Effective Tuesday, October 14, 2014

The new Troy Transit Center in Troy, Michigan will open for Amtrak passengers, serving Wolverine Trains 350 - 355. This new facility replaces the Amtrak stop at Birmingham, Michigan, which will close permanently. The last day of service at Birmingham is Monday, October 13, 2014.

The Troy Transit Center is located approximately one quarter mile southeast of the Birmingham station.

  • Address: 1201 Doyle Drive, Troy, Michigan 48084
  • Daily Station Hours:
    - 5:15 am - 6:20 am
    - 10:15 am - 11:20 am
    - 2:00 pm - 3:10 pm
    - 5:15 pm - 6:20 pm
    - 7:10 pm - 8:20 pm
    - 12:15 am - 1:20 am

Station hours are approximately thirty minutes before and after scheduled trains. Train schedules will remain the same.

Troy Transit Center

The new Troy Transit Center provides complimentary short-term and long-term parking for Amtrak passengers at a parking lot located just north of the station. The Troy Transit Center building provides all-weather enclosed waiting area, free Wi-Fi, vending machines and restrooms within the facility. Access to the platform, with shelter area, is provided by a bridge over the tracks accessible by elevators or stairs.

Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245). Thank you for traveling with Amtrak.

Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

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Mon Oct 20 00:00:00 EDT 2014 <![CDATA[Boston Back Bay Ticket Office Closes]]>

Effective October 8, 2014

Effective October 8 until further notice, the Boston Back Bay Amtrak ticket office will close, and Amtrak personnel will not be available at the station to assist with ticketing, baggage or other services. Please note that Amtrak trains will continue to serve the Boston Back Bay station, according to the normal published schedule.

Boston South Station
  • Passengers who require ticketing services from an agent and passengers who are paying for their tickets with cash should use Boston South Station or other staffed stations.
  • Passengers who need assistance with luggage or other passenger services should use Boston South Station or other staffed stations.
  • Unaccompanied minors will not be permitted to travel to or from Boston Back Bay. Unaccompanied minors may, instead, use Boston South Station or other staffed stations.
Boston Back Bay Station
  • Passengers boarding at Boston Back Bay are encouraged to print their travel documents before arriving at the station, or use their smartphone or other mobile devices to present their eTickets to the conductor on the train.
  • Two Quik-Trak self-serve ticketing kiosks are available at the Boston Back Bay station for passengers to purchase and pick up their travel documents using a credit card.

We apologize for any inconvenience and appreciate your patronage. The most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

PSN 1014-01

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Mon Oct 20 00:00:00 EDT 2014 Effective September 8, 2014 <![CDATA[Limited Baggage Service Begins at San Juan Capistrano Aboard Select Pacific Service Trains]]>

Effective September 8, 2014

In an effort to provide added convenience to our passengers and increase safety on board our trains, effective September 8, Amtrak will offer daily baggage service at San Juan Capistrano aboard the following Pacific Surfliner trains:

  • Southbound Daily Service: Trains 562, 564, 566, 768, 572 and 774
  • Southbound Weekend Service: Trains 580 and 582
  • Northbound Daily Service: Trains 763, 565, 567, 769, 573 and 777
  • Northbound Weekend Service: Trains 579 and 583
Limited Baggage Service Procedures

When checking and claiming baggage at the San Juan Capistrano station, the following procedures apply:

  • Passengers checking baggage must obtain a baggage tag from an employee at the station, complete the necessary information and take their tagged baggage to an employee at the baggage car.
  • Upon detraining at the San Juan Capistrano, passengers must claim their baggage from an Amtrak Employee on the platform at train side.
  • Passengers must check their baggage on the day of travel and retrieve their baggage immediately upon detraining. Due to limited storage space, baggage cannot be stored, checked early or picked up late.
  • Express Service will not be available.

Thank you for traveling with Amtrak. We appreciate your patronage. The most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak.

PSN 0914-131

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Mon Oct 20 00:00:00 EDT 2014 Mon Oct 20 00:00:00 EDT 2014 Mon Oct 20 00:00:00 EDT 2014 Effective September 8, 2014 <![CDATA[Empire Corridor Infrastructure Improvements Affect Albany-Rensselaer Station Operations]]>

Effective through Late 2015

As part of the Hudson Line Improvement Program, construction is being performed at and around the Albany-Rensselaer station that includes removing low level platforms and installing new high level platforms. This work is expected to be complete in October 2015. While construction is underway, passengers can anticipate changes to station operations, boarding locations and the flow of traffic through the station.

Safety Advisory

During construction, avoid the construction area whenever possible, and be mindful of the following:

  • Be careful as you walk near the construction area.
  • Stay at a safe distance from machinery and moving construction equipment.
  • Watch out for any tripping hazards, such as construction debris or uneven surfaces.
Possible Delays During Construction

Minor delays are possible as trains operate through the work zone when departing the Albany- Rensselaer station.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience. For reservations and train status information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Project Information

Amtrak and the New York State Department of Transportation (NYSDOT) are embarking on a major effort to improve the rail infrastructure and station facilities along the 75 mile Hudson Line. In April 2011, NYSDOT received $154 million in high speed rail grant funding under the ARRA HSIPR program for the Empire Corridor. This funding is supporting the Hudson Line Improvement Program, which will design and construct approximately $181 million (combination of grant and state funds) of infrastructure improvements.

The advancement of the Hudson Line Improvement Program was made possible by an historic agreement between Amtrak and CSX Transportation executed on December 1, 2012, making Amtrak responsible for the operation, dispatching and maintenance of approximately 100 miles of the Empire Corridor between Poughkeepsie and Schenectady. This change in service coupled with the project improvements will provide the capacity needed to expand rail service, improve service reliability and decrease trip times along the Empire Corridor.

Like us on facebook.com/Amtrak and follow us on twitter.com/Amtrak.

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Mon Oct 20 00:00:00 EDT 2014 Mon Oct 20 00:00:00 EDT 2014 Mon Oct 20 00:00:00 EDT 2014 Mon Oct 20 00:00:00 EDT 2014 Mon Oct 20 00:00:00 EDT 2014 Through January 2015 <![CDATA[Salinas Station Moves to a Temporary Facility]]>

Effective through January 2015

Renovations are underway at the Salinas Amtrak Station, located at 11 Station Place. While construction is underway, all station operations have temporarily moved approximately 250 feet west to the former Southern Pacific freight house.

All Amtrak services will continue to be available at the temporary station.

  • Amtrak Thruway bus has moved approximately 150 feet closer to the temporary facility and is marked with signs.
  • A restroom will be located outside of the temporary station entrance.
  • The train boarding and drop-off locations will remain the same.
  • Ticketing services as well as checked baggage and Amtrak Express will be available at the temporary station.

It is anticipated that the renovation of the permanent station will be complete by January 2015. Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience. For schedules and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak.

PSN 0414-71 (Revised 5/7/14)

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Mon Oct 20 00:00:00 EDT 2014 Mon Oct 20 00:00:00 EDT 2014 Through January 2015 <![CDATA[Limited Parking at the Richmond Station]]>

Effective Immediately

The parking lot adjacent to the Richmond station (Staples Mill Road) is typically full by 8:00 am on weekdays and most weekends. Passengers who require parking after 8:00 am should refer to the following information:

  • Allow extra time to arrive at the station.
  • If possible, plan to be dropped off and picked up.
  • Alternate parking is available at the Henrico County Park and Ride.
  • The Henrico County Park and Ride is located about five blocks from the station at the intersection of Cloverdale Avenue and Crockett Street.
  • Transportation is not available from the Park and Ride to station. Passengers parking at this location must walk back to the station. (Walking directions: From the lot, make a left on Staples Mill Road. Make right at the first traffic light (Crockett Street). The station is straight ahead.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience. Reservations and the most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

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Mon Oct 20 00:00:00 EDT 2014 Through January 2015 <![CDATA[Hiawatha Service Offers Priority Boarding at Chicago Union Station for Passengers with Monthly and Ten-Ride Tickets]]>

Effective March 1, 2013, Priority Boarding will begin at Chicago Union Station for Hiawatha Service passengers holding Monthly and Ten-Ride tickets.

Priority Boarding

Passengers at Chicago Union Station holding Hiawatha Service Monthly or Ten-Ride tickets will board the train through Gate A, located at the North Concourse. Passengers should be ready to show their Monthly or Ten-Ride ticket at Gate A.

General Boarding

General Boarding at Chicago Union Station for Hiawatha Service passengers will continue to be done through Gate B, located at the North Concourse

For more information about the money-saving options available with the purchase of these Multi-Ride tickets, visit Amtrak.com, call 1-800-USA-RAIL (1-800-872-7245), or stop by the ticket offices in Chicago, Milwaukee or Glenview.

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Mon Oct 20 00:00:00 EDT 2014 Through January 2015 <![CDATA[Washington, DC Union Station Boarding Gates Close Earlier]]>

For your safety and security, the following change has been made to the boarding procedures at Washington, DC Union Station for all Acela Express and Northeast Regional trains:

  • Boarding gates will close two minutes before train departures.

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Mon Oct 20 00:00:00 EDT 2014 Through January 2015 <![CDATA[Naperville Station Parking Information]]>

Complimentary parking is available at the Naperville station by obtaining a parking permit from the station agent. Vehicles without a permit may be ticketed and towed at the owner’s expense.

Permits are available during station hours, from 11:30 am until 6:45 pm. For details, speak with a station agent or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak. We appreciate your patronage.

PSN 510-82

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Mon Oct 20 00:00:00 EDT 2014 Through January 2015 <![CDATA[Chicago Union Station - Ticket Sales and Boarding Gates Close Before Train Departure Times]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at Chicago Union Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

PSN 0712-105

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Mon Oct 20 00:00:00 EDT 2014 Through January 2015 <![CDATA[Portland Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at the Portland station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

PSN 1109-23

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Mon Oct 20 00:00:00 EDT 2014 Through January 2015 <![CDATA[St. Louis Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at St. Louis Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

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Mon Oct 20 00:00:00 EDT 2014 Through January 2015 <![CDATA[Kansas City Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at Kansas City Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

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Mon Oct 20 00:00:00 EDT 2014 Through January 2015 <![CDATA[Denver Union Station - Ticket Sales and Boarding Gates Close Earlier]]>

For your safety and security, the following changes have been made to the ticket sales and boarding procedures at Denver Union Station:

  • Boarding gates will close five minutes before train departures.
  • Ticket sales will end 10 minutes before departure times.

PSN 309-400

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Mon Oct 20 00:00:00 EDT 2014 Through January 2015 <![CDATA[Transfers at the Flagstaff Station to/from Other Transportation Carriers]]>
Transfers to/from the Airport and Other Destinations

When the building that houses the Flagstaff Amtrak train station (FLG);is closed, between 11:45 pm and 4:15 am, passengers must wait outside until their transportation arrives. Remember to check the hours of operation before arriving at the station.

Passengers may board connecting van service at the east end of building, near the Hertz Rent-A-Car parking spaces.

Travel to/from the Flagstaff Greyhound Bus Terminal

Passengers must arrange and pay for their own transportation between the Flagstaff train station (FLG) and the Flagstaff Greyhound bus terminal (FGG).

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