<![CDATA[Amtrak Service Alerts & Passenger Service Notices - West ]]> Weblog Editor 2.0 <![CDATA[Southbound Coast Starlight Train 11: Expect Delays South of Klamath Falls, Oregon ]]> Effective on Select Dates Starting September 29 through November 17, 2014

Track work being performed by Union Pacific Railroad will affect Coast Starlight Train 11. Southbound Train 11 will operate as scheduled from Seattle to Klamath Falls. Upon departing Klamath Falls on Monday of each week starting September 29, 2014, Train 11 will encounter delays of approximately two hours through its arrival in Los Angeles the following day.

Dates That Delays Will Affect Southbound Train 11: Departing Klamath Falls on Mondays and Arriving in Los Angeles on Tuesdays
  • September 29 through September 30, 2014
  • October 6 through October 7, 2014
  • October 13 through October 14, 2014
  • October 20 through October 21, 2014
  • October 27 through October 28, 2014
  • November 3 through November 4, 2014
  • November 10 through November 11, 2014
  • November 17 through November 18, 2014

Only trains departing Klamath Falls on Mondays will encounter delays. Trains departing Klamath Falls Tuesdays through Sundays will not be affected. Additionally, this track work project will not affect northbound Train 14, which will operate according to the normal published schedule at all stations on the route.

We appreciate your patronage and apologize for any inconvenience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245). Thank you for traveling with Amtrak.

Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0914-142

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<![CDATA[Empire Builder: Slight Schedule Changes Made While Delays Continue; Temporary Detour Affects Westbound Service in North Dakota]]> Effective through January 12, 2015

Amtrak has made slight changes to Empire Builder schedules through January 12, 2015, due to expected operating conditions.

Update on Delayed Trains

Passengers traveling aboard Empire Builder trains can encounter delays due to high volumes of freight train traffic and railroad improvement work on the route. During recent weeks, these trains typically encountered delays of approximately one to three hours. Passengers are strongly urged to check the status of their train on Amtrak.com, our free mobile apps or at 800-USA-RAIL (1-800-872-7245) for the most up-to-date departure and arrival times.

North Dakota Detour for Westbound Passengers

Amtrak is temporarily using an alternate westbound route in North Dakota, resulting in Empire Builder Train 7/27 missing Amtrak stations in Grand Forks, Devils Lake and Rugby. Passengers who are traveling to these cities will detrain at Fargo and be provided chartered bus service to their destination stations. Westbound passengers who are boarding at Grand Forks, Devils Lake and Rugby will be carried to Minot on chartered buses to board the westbound train.

Amtrak will reassess the detour before the December holiday period.

BNSF Railway is improving the route to restore Empire Builder reliability. Meanwhile, the eastbound Empire Builder Train 8/28 operates normally and makes all scheduled stops.

We appreciate your patronage and apologize for any inconvenience. Thank you for traveling with Amtrak. For reservations and up-to-date schedule information, visit Amtrak.com, use our free mobile apps or call 800-USA-RAIL (1-800-872-7245).

PSN 0918-137

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<![CDATA[Student Discount Changes from 15 Percent to 10 Percent]]> Effective April 2, 2014

Changes will be made to the Student Advantage (SA) and International Student Identity Card (ISIC) discount membership programs. The rail fare discount for SA and ISIC cardholders will change from 15 percent to 10 percent. This change matches the membership discount for American Automobile Association (AAA) and National Association of Railroad Passengers (NARP), which is already 10 percent.

The requirement to book at least three days before travel remains in effect. Reservations made April 1, 2014, or earlier will be priced at the 15 percent discount level. However, if the passenger makes changes to such reservations on April 2 or after, the reservation will then be priced at the 10 percent discount level. The student discount for Amtrak Express Shipments will also change from 15 percent to 10 percent.

Effective July 7, 2014, the SA and ISIC discounts may only be booked online at Amtrak.com and through mobile apps. At that time, the SA and ISIC discounts will no longer be available to book by calling 1-800-USA-RAIL or at an Amtrak ticket office.

Thank you for traveling with Amtrak. We appreciate your patronage. For more information on passenger discounts, visit Amtrak.com or call 1-800-USA-RAIL (1-800-872-7245).

Like us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0314-57

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