<![CDATA[Amtrak Service Alerts & Passenger Service Notices - South ]]> Weblog Editor 2.0 <![CDATA[Walk-up Checked Bicycle Service Begins Aboard Carolinian Trains 79 and 80]]> Effective August 3, 2015

Starting August 3, 2015, Amtrak will offer Walk-up Checked Bicycle Service aboard Carolinian Trains 79 and 80 at the following stations: Raleigh, Cary, Durham, Burlington, Greensboro, High Point, Salisbury, Kannapolis and Charlotte.

Reservations Required: Walk-up bicycles are free of charge, but reservations are required. Passenger must have a travel document (ticket) for the bicycle and a baggage tag. Baggage tags can be obtained at the Amtrak ticket office. Passengers boarding at unstaffed stations can obtain a bike tag from the conductor.

Eligible Bicycles: Only standard size bikes will be permitted. Largeseat/saddle bags must be removed from the bike. These items canbe checked or carried on the train. They will be counted as achecked or carry-on item.

Arrive Early: Passenger checking bicycles must arrive 30 minutes prior to train departure to allow sufficient time to obtain a ticket and baggage tag, and get the bike to the baggage car.

Loading Bicycles:
  • Passenger must be physically capable of lifting their bike up to a station employee standing on a baggage cart or to the train crew at the baggage door.
  • Passenger will not be permitted in the baggage car. Amtrak personnel will store and secure the bike in the bike racks.

Reservations and information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245)..

Thank you for traveling with Amtrak.

PSN 0715-177

<![CDATA[Lincoln Service and Texas EagleWill Not Stop at Joliet]]> Effective Saturday and Sunday, August 22 and 23, 2015

Due to track work being performed by Union Pacific Railroad, Texas Eagle and Lincoln Service trains will not stop at Joliet, IL, on August 22 and 23, 2015. Please note that alternate transportation will not be provided.

  • Lincoln Service
    Trains 300 - 307
  • Texas Eagle
    Train 21/321/421
    Train 22/322/422

We apologize for any inconvenience. For reservations and information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0715-171

<![CDATA[Silver Star Trains 91 & 92 Sleeping Car Fare and Food Service Test]]> Effective July 1, 2015 - January 31, 2016

Amtrak will test a new service aboard the Silver Star from July 1, 2015, through January 31, 2016, that will allow passengers to pay less to upgrade from coach class to our popular sleeping car accommodations. All meal service for sleeping car and coach passengers will be provided in the Café/Lounge car, where passengers can purchase a selection of hot and cold sandwiches, snacks and other items. During the test period, traditional dining car service will not be provided.

Amtrak will examine customer reaction and market demand for this experimental service.

Lower Cost Sleeping Car Accommodations

This test will allow passengers to pay less to upgrade from coach class to our popular sleeping car accommodations. Traditionally, Amtrak has bundled the cost of Dining car meals into the charge for the sleeping car accommodations. Under this experiment, these costs will be “un-bundled” to allow passengers to travel the New York-Orlando-Tampa/Miami route in a sleeping car at a lower cost.

Passengers will continue to have the option of choosing traditional Dining car service aboard the Silver Meteor (Trains 97 & 98), which operates along much of the Silver Star route. Dining car meals aboard the Silver Meteor are included in the sleeping car upgrade charge.

Sleeping Car Amenities

Passengers with sleeping car accommodations will continue to have complimentary coffee, chilled water and juices, turn-down service for their Bedrooms and Roomettes, private restrooms and access to shower facilities. Upon request, room attendants will provide in-room service for meals purchased from the Café car. At stations with ClubAcela, Amtrak Metropolitan Lounge or similar services, sleeping car passengers will also continue to have same-day lounge access and pre-boarding privileges.

Amtrak is launching this initiative to evaluate the operational cost savings and customer satisfaction of operating an overnight train at a lower fare and without a dining car. Amtrak will continue to explore ways to provide food and beverage service at lower cost.

Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245). Thank you for choosing Amtrak.

PSN 0415-97