<![CDATA[Amtrak Service Alerts & Passenger Service Notices - South ]]> Weblog Editor 2.0 <![CDATA[Silver Star Trains 91 & 92 Sleeping Car Fare and Food Service Test]]> Effective July 1, 2015 - January 31, 2016

Amtrak will test a new service aboard the Silver Star from July 1, 2015, through January 31, 2016, that will allow passengers to pay less to upgrade from coach class to our popular sleeping car accommodations. All meal service for sleeping car and coach passengers will be provided in the Café/Lounge car, where passengers can purchase a selection of hot and cold sandwiches, snacks and other items. The Café/Lounge menu is shown at right and is also available on Amtrak.com. During the test period, traditional dining car service will not be provided.

Amtrak will examine customer reaction and market demand for this experimental service.

Lower Cost Sleeping Car Accommodations

This test will allow passengers to pay less to upgrade from coach class to our popular sleeping car accommodations. Traditionally, Amtrak has bundled the cost of Dining car meals into the charge for the sleeping car accommodations. Under this experiment, these costs will be “un-bundled” to allow passengers to travel the New York-Orlando-Tampa/Miami route in a sleeping car at a lower cost.

Passengers will continue to have the option of choosing traditional dining car service aboard the Silver Meteor (Trains 97 & 98), which operates along much of the Silver Star route. Dining car meals aboard the Silver Meteor are included in the sleeping car upgrade charge.

Sleeping Car Amenities

Passengers with sleeping car accommodations will continue to have complimentary coffee, chilled water and juices, along with meals delivered to their rooms, upon request, turn-down service for their bedrooms and roomettes, private restrooms and access to shower facilities. At stations with ClubAcela, Amtrak Metropolitan Lounge or similar services, sleeping car passengers will also continue to have same-day lounge access and pre-boarding privileges.

Amtrak is launching this initiative to evaluate the operational cost savings and customer satisfaction of operating an overnight train at a lower fare and without a dining car. Amtrak will continue to explore ways to provide food and beverage service at lower cost.

Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245). Thank you for choosing Amtrak.

PSN 0415-97

]]>