<![CDATA[Amtrak Service Alerts & Passenger Service Notices - Northeast ]]> Weblog Editor 2.0 <![CDATA[Student Discount Changes from 15 Percent to 10 Percent]]> Effective April 2, 2014

Changes will be made to the Student Advantage (SA) and International Student Identity Card (ISIC) discount membership programs. The rail fare discount for SA and ISIC cardholders will change from 15 percent to 10 percent. This change matches the membership discount for American Automobile Association (AAA) and National Association of Railroad Passengers (NARP), which is already 10 percent.

The requirement to book at least three days before travel remains in effect. Reservations made April 1, 2014, or earlier will be priced at the 15 percent discount level. However, if the passenger makes changes to such reservations on April 2 or after, the reservation will then be priced at the 10 percent discount level. The student discount for Amtrak Express Shipments will also change from 15 percent to 10 percent.

Effective July 7, 2014, the SA and ISIC discounts may only be booked online at Amtrak.com and through mobile apps. At that time, the SA and ISIC discounts will no longer be available to book by calling 1-800-USA-RAIL or at an Amtrak ticket office.

Thank you for traveling with Amtrak. We appreciate your patronage. For more information on passenger discounts, visit Amtrak.com or call 1-800-USA-RAIL (1-800-872-7245).

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<![CDATA[Multi-Ride eTickets Become Available in March on Select Amtrak Services]]> Effective with Travel Starting March 1, 2014

To provide our passengers with more convenient service, Multi-Ride eTickets will be available on the Amtrak services shown below, effective with travel starting March 1, 2014.

Multi-Ride eTickets
Effective with Travel Starting March 1, 2014


Empire Service – Monthly

Empire Service – Limited-Ride

Keystone – Monthly

Keystone – Limited-Ride

Northeast Regional – Month;y

Northeast Regional – Limited-Ride

Pacific Surfliner – Monthly

Pacific Surfliner – Limited-Ride

Features and Benefits

Multi-Ride eTickets offer a number of features and benefits:

  • Passengers can reprint their Multi-Ride eTicket travel document if it is lost.
  • If you purchase a limited-ride (six-ride and ten-ride tickets) eTicket on Amtrak.com, you can go to Amtrak.com to view the number of rides remaining and associated travel history.
  • Limited-ride tickets that are not purchased on Amtrak.com can be scanned at Quik-Trak self-serve ticketing kiosks for rides remaining information.

Thank you for traveling with Amtrak. For complete details on the eTicketing policy and procedures, visit Amtrak.com/eTicketing or speak with an agent at an Amtrak ticket office.

Like us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

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<![CDATA[Transfers in Boston to Downeaster and Other Amtrak Trains]]> Amtrak Downeaster trains arrive and depart at Boston North Station, located at 126 Legends Way (at Causeway Street). All other Boston-area Amtrak trains arrive at and depart from Boston South Station (at the corner of Summer Street and Atlantic Avenue) and Boston Back Bay Station (at 145 Dartmouth Street).

Passengers connecting between Downeaster trains and train service from Boston South Station or Boston Back Bay Station must make their own travel arrangements between the stations. Connections are not guaranteed1

Transferring by Taxi

Passengers using Boston South Station will be best served by taxi service when transferring between stations. Boston South Station offers a greater variety of services and amenities than Boston Back Bay Station, including ticketing, baggage and accessibility assistance, as well as checked baggage service for select Amtrak trains.

Transferring by Subway

Passengers using Back Bay Station will find Boston’s subway service very convenient when transferring between stations. The MBTA Orange Line serves Back Bay Station and North Station directly. The ride normally takes less than 15 minutes, however, passengers should allow 45 minutes travel time when connecting between Orange Line Stations on the MBTA. Boston’s Orange Line is completely accessible at all stations. Passengers with mobility-impairments may find this alternative suitable to their needs.

This information may change without notice. Please contact 1-800-USA-RAIL for more information.

1In the event of a missed connection, passengers will be reaccommodated on the next available train. If there are no more departures available on the same day on which to be reaccomodated, passengers will be responsible for arranging and paying for their own overnight lodging.

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