<![CDATA[Amtrak Service Alerts & Passenger Service Notices - Northeast ]]> Weblog Editor 2.0 <![CDATA[Downeaster Service: Construction Alert - Service Cancellations and Delays]]> Effective through June 29, 2015

The Pan Am Railways 2015 Tie Replacement Project will continue through Monday, June 29, 2015. While this construction will cause delays and cancellations, the ultimate result will be improved reliability and safety. The specific timing of the project is subject to change, but updates will be provided as new information becomes available.

Thursday, June 25, 2015
  • Trains 681, 683, 684, 686, 688 and 689 will be canceled.
Wednesday, June 24, Friday June 26 and Monday, June 29, 2015
  • Trains 681, 684 and 686 will be canceled between Portland and Dover.
  • Train 683 will not operate between Dover and Brunswick.
  • Train 688 will be canceled.
Weekend Service Changes – Saturday and Sunday, June 27 and 28, 2015
  • Trains 691, 693, 694 and 696 will not operate between Portland and Dover.
  • Train 698 will be canceled.

Alternate transportation will not be provided for canceled trains. Passengers are encouraged to make reservations aboard other Downeaster trains.

Possible Delays

Trains may encounter delays of 60 to 90 minutes on track work days. Passengers should plan for longer trip times.

We appreciate your patronage and apologize for any inconvenience. The most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

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Thank you for traveling with Amtrak.

PSN 0615-145 (Revised: 06/24/15)

<![CDATA[Silver Star Trains 91 & 92 Sleeping Car Fare and Food Service Test]]> Effective July 1, 2015 - January 31, 2016

Amtrak will test a new service aboard the Silver Star from July 1, 2015, through January 31, 2016, that will allow passengers to pay less to upgrade from coach class to our popular sleeping car accommodations. All meal service for sleeping car and coach passengers will be provided in the Café/Lounge car, where passengers can purchase a selection of hot and cold sandwiches, snacks and other items. During the test period, traditional dining car service will not be provided.

Amtrak will examine customer reaction and market demand for this experimental service.

Lower Cost Sleeping Car Accommodations

This test will allow passengers to pay less to upgrade from coach class to our popular sleeping car accommodations. Traditionally, Amtrak has bundled the cost of Dining car meals into the charge for the sleeping car accommodations. Under this experiment, these costs will be “un-bundled” to allow passengers to travel the New York-Orlando-Tampa/Miami route in a sleeping car at a lower cost.

Passengers will continue to have the option of choosing traditional dining car service aboard the Silver Meteor (Trains 97 & 98), which operates along much of the Silver Star route. Dining car meals aboard the Silver Meteor are included in the sleeping car upgrade charge.

Sleeping Car Amenities

Passengers with sleeping car accommodations will continue to have complimentary coffee, chilled water and juices, along with meals delivered to their rooms, upon request, turn-down service for their bedrooms and roomettes, private restrooms and access to shower facilities. At stations with ClubAcela, Amtrak Metropolitan Lounge or similar services, sleeping car passengers will also continue to have same-day lounge access and pre-boarding privileges.

Amtrak is launching this initiative to evaluate the operational cost savings and customer satisfaction of operating an overnight train at a lower fare and without a dining car. Amtrak will continue to explore ways to provide food and beverage service at lower cost.

Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245). Thank you for choosing Amtrak.

PSN 0415-97

<![CDATA[Adirondack, Empire Service, Ethan Allen Express, Lake Shore Limited and Maple Leaf Trains: Possible Delays between Hudson and Albany-Rensselaer]]> Effective through December 2015

Significant track and infrastructure improvements will affect trains operating along the Empire Corridor between Schenectady and Poughkeepsie, NY. Trains will continue to operate during construction, but passengers may experience delays of up to 20 minutes when traveling though the work area at the Albany-Rensselaer station. Once this work is completed, train capacity will be increased at our platforms resulting in improved quality and reliability of our service.

For the most up-to-date departure and arrival times, passengers can to sign-up for delay notifications when booking their travel and check the status of their train on Amtrak.com, our free mobile apps or at 1-800-USA-RAIL (1-800-872-7245).

We appreciate your patronage and apologize for any inconvenience. Amtrak’s Empire Service is committed to providing comfortable, safe and efficient rail passenger service. Thank you for traveling with Amtrak.

Project Information

This work is part of a $163 million joint infrastructure improvement project being conducted in partnership between New York State Department of Transportation and Amtrak designed to improve the quality and reliability of Amtrak's Empire Corridor. The project includes the installation of a fourth track at the Albany-Rensselaer station — the ninth busiest terminal in the Amtrak system. The additional track will alleviate congestion which, in the current configuration, often forces trains to wait just outside the station for a track to open during busy times.

A second main line track between Albany-Rensselaer and Schenectady will also be constructed that will eliminate train delays caused by bottlenecks over the 17-mile single track main line. In addition, a new signal system will be installed that will greatly reduce the likelihood of outages due to weather and keep trains moving safely and at faster speeds, even in inclement weather.

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PSN 0415-89