<![CDATA[Amtrak Service Alerts & Passenger Service Notices - Northeast ]]> Weblog Editor 2.0 <![CDATA[Select Maple Leaf, Lake Shore Limited and Empire Service Trains: Possible Delays Sundays through Wednesdays]]> Effective August 24 - September 17, 2014
Maple Leaf Train 64
Lake Shore Limited Trains 48/448 and 49/449
Empire Service Trains 281, 283 and 284

Due to track work being performed between Amsterdam and Utica by CSX Transportation, the trains listed above may encounter delays of up to 45 minutes on Sundays through Wednesdays only, starting August 24 through September 17, 2014.

Passengers are encouraged to sign-up for delay notifications when booking their travel and to check the status of their train on Amtrak.com, our free mobile apps or at 800-USA-RAIL (1-800-872-7245) for the most up-to-date departure and arrival times.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience you may experience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

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PSN 0814-126

<![CDATA[Northbound Acela Express Trains Depart up to Five Minutes Earlier at Washington, BWI Thurgood Marshall Airport and Baltimore]]> Effective September 2 - November 14, 2014

Starting September 2 through November 14, major railroad construction will take place near Aberdeen, MD. To accommodate this work, northbound Acela Express trains will depart earlier from Washington, BWI Thurgood Marshall Airport and Baltimore, as indicated below:

  • All northbound Acela Express trains will depart Washington five minutes earlier.
  • All northbound Acela Express trains will depart BWI Thurgood Marshall Airport and Baltimore between three and five minutes earlier.
  • Schedules will not change at Wilmington or at any remaining stations on the route.

Note that during this period, most southbound trains will arrive at Baltimore, BWI Thurgood Marshall Airport and Washington up to eight minutes later than the times shown in Amtrak printed timetables. The most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps or by calling 1-800-USA-RAIL (1-800-872-7245). We appreciate your business Thank you for traveling with Amtrak.

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PSN 0814-127

<![CDATA[Transfers in Boston to Downeaster and Other Amtrak Trains]]> Amtrak Downeaster trains arrive and depart at Boston North Station, located at 126 Legends Way (at Causeway Street). All other Boston-area Amtrak trains arrive at and depart from Boston South Station (at the corner of Summer Street and Atlantic Avenue) and Boston Back Bay Station (at 145 Dartmouth Street).

Passengers connecting between Downeaster trains and train service from Boston South Station or Boston Back Bay Station must make their own travel arrangements between the stations. Connections are not guaranteed1

Transferring by Taxi

Passengers using Boston South Station will be best served by taxi service when transferring between stations. Boston South Station offers a greater variety of services and amenities than Boston Back Bay Station, including ticketing, baggage and accessibility assistance, as well as checked baggage service for select Amtrak trains.

Transferring by Subway

Passengers using Back Bay Station will find Boston's subway service very convenient when transferring between stations. The MBTA Orange Line serves Back Bay Station and North Station directly. The ride normally takes less than 15 minutes, however, passengers should allow 45 minutes travel time when connecting between Orange Line Stations on the MBTA. Boston’s Orange Line is completely accessible at all stations. Passengers with mobility-impairments may find this alternative suitable to their needs.

This information may change without notice. Please contact 1-800-USA-RAIL for more information.

1In the event of a missed connection, passengers will be reaccommodated on the next available train. If there are no more departures available on the same day on which to be reaccomodated, passengers will be responsible for arranging and paying for their own overnight lodging.

<![CDATA[Student Discount Changes from 15 Percent to 10 Percent]]> Effective April 2, 2014

Changes will be made to the Student Advantage (SA) and International Student Identity Card (ISIC) discount membership programs. The rail fare discount for SA and ISIC cardholders will change from 15 percent to 10 percent. This change matches the membership discount for American Automobile Association (AAA) and National Association of Railroad Passengers (NARP), which is already 10 percent.

The requirement to book at least three days before travel remains in effect. Reservations made April 1, 2014, or earlier will be priced at the 15 percent discount level. However, if the passenger makes changes to such reservations on April 2 or after, the reservation will then be priced at the 10 percent discount level. The student discount for Amtrak Express Shipments will also change from 15 percent to 10 percent.

Effective July 7, 2014, the SA and ISIC discounts may only be booked online at Amtrak.com and through mobile apps. At that time, the SA and ISIC discounts will no longer be available to book by calling 1-800-USA-RAIL or at an Amtrak ticket office.

Thank you for traveling with Amtrak. We appreciate your patronage. For more information on passenger discounts, visit Amtrak.com or call 1-800-USA-RAIL (1-800-872-7245).

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PSN 0314-57