<![CDATA[Amtrak Service Alerts & Passenger Service Notices - Northeast ]]> Weblog Editor 2.0 <![CDATA[Silver Star Trains 91 & 92 - Dining Car Temporarily Removed, Resulting in Lower Cost Sleeping Accommodations Option]]> Effective through January 31, 2016

Through January 31, 2016, the Dining Car will be removed from the Silver Star, and all meal service for Sleeping Car and Coach passengers can be purchased in the Café/Lounge car, which offers a selection of hot and cold sandwiches, snacks and other items. The Café/Lounge menu is shown below and is also available on Amtrak.com. During this period, Amtrak is offering lower cost sleeping accommodations aboard the Silver Star. These temporary changes are being implemented as an experiment, and Amtrak will examine customer reaction and market demand for this service.

Lower Cost Sleeping Car Accommodations

During this test, passengers will pay less for our popular Sleeping Car accommodations. Traditionally, Amtrak has bundled the cost of Dining Car meals into the charge for the Sleeping Car accommodations. Under this experiment, these costs will be “un-bundled” to allow passengers to travel the New York-Orlando-Tampa/Miami route in a Sleeping Car at a lower cost.

Passengers will continue to have the option of choosing traditional Dining Car service aboard the Silver Meteor (Trains 97 & 98), which operates along much of the Silver Star route. Dining Car meals aboard the Silver Meteor are included in the Sleeping Car upgrade charge.

Sleeping Car Amenities

Passengers with sleeping car accommodations will continue to have complimentary coffee, chilled water and juices, turn-down service for their Bedrooms and Roomettes, private restrooms and access to shower facilities. Upon request, room attendants will provide in-room service for meals purchased from the Café car. At stations with ClubAcela, Amtrak Metropolitan Lounge or similar services, Sleeping Car passengers will also continue to have same-day lounge access and pre-boarding privileges.

Amtrak is launching this initiative to evaluate the operational cost savings and customer satisfaction of operating an overnight train at a lower fare and without a Dining Car. Amtrak will continue to explore ways to provide food and beverage service at lower cost.

Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245). Thank you for choosing Amtrak.

PSN 0415-97

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<![CDATA[Springfield Shuttle Update: Track Work Affects Shuttle Service between Springfield and New Haven]]> Effective through July 2016

To accommodate a long-term track work project, several Springfield Shuttle trains will be canceled and bus service will be provided, as described below:

Monday through Friday Service Changes: Effective through July 2016
Springfield Shuttle Trains 470, 476, 479, 490, 493 and 495

The trains shown above will be canceled on Monday through Friday until July 2016. Passengers will be provided bus service between New Haven, Wallingford, Meriden, Berlin, Hartford, Windsor, Windsor Locks and Springfield.

Southbound Weekday Buses Depart 30 Minutes Earlier

Effective August 24, 2015 through July 2016, all southbound weekday buses will depart all stations 30 minutes earlier than the respective trains.

Saturday Service Changes: Effective through December 2015 - August 29, September 12 and 26, October 3, 17, 24 and 31, November 7 and 14 and December 12
Saturday Springfield Shuttle Trains 450, 460, 464, 488, 405, 401, 463 and 467

On the Saturdays listed above, the trainsindicated will be canceled. Passengers will be provided bus service at all stations on the route.

We apologize for any inconvenience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0815-188 (Updated: 08/21/15)

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<![CDATA[Northeast Regional and Vermonter Services: Track Work Affects Service between New Haven and Springfield]]> Effective on Select Weekend Dates Starting August 28 through December 13, 2015

Track work being performed between New Haven and Springfield, will affect Northeast Regional and Vermonter service at the following stations: Wallingford, Meriden, Berlin, Hartford, Windsor, Windsor Locks and Springfield.

Friday Service Changes: August 28, September 11 and 25, October 02, 16, 23 and 30, November 06 and 13 and December 11
Northeast Regional Trains 136 and 148

Trains 136 and 148, which normally operate from Washington to Springfield, will terminate at New Haven, where bus service will be provided at all remaining stations on the route: Wallingford, Meriden, Berlin, Hartford, Windsor, Windsor Locks and Springfield.

Saturday Service Changes: August 29, September 12 and 26, October 03, 17, 24 and 31, November 07 and 14 and December 12
Northeast Regional Trains 140, 143, 146, & 147
  • Trains 140 and 146 will operate between Washington and New Haven. Passengers will be provided bus service at all stations from New Haven to Springfield.
  • Trains 143 and 147 will originate in New Haven. Passengers will be provided bus service at all stations from Springfield to New Haven.
Vermonter Trains 54 and 57
  • Train 54 will operate from Washington to New Haven, where all passengers will detrain and board a bus to Springfield and all intermediate stations. At Springfield, passengers will transfer to Train 54, serving all remaining stations on the route.
  • Train 57 will operate from St. Albans to Springfield, where passengers will detrain and board a bus to New Haven and all intermediate stations. At New Haven, passengers will transfer to Train 57 serving all remaining stations on the route.
Sunday Service Changes: August 30, September 13 and 27, October 04, 18, 25, November 01, 08 and 15 and December 13
Northeast Regional Trains 143 and 157

Trains 143 and 157 will operate between New Haven and Washington. Bus service will be provided at all stations from Springfield to New Haven.

We appreciate your patronage and apologize for any inconvenience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0815-187

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<![CDATA[Capitol Limited Trains 29 and 30: Track Work Affects Service between Pittsburgh and Washington]]> Effective Sunday and Monday, September 6 and 7, 2015

Track work being performed by CSX Transportation will affect Capitol Limited service on Sunday and Monday, at stations between Washington and Pittsburgh.

Trains 29 and 30

On September 6 and 7, 2015, Trains 29 and 30 will not stop at Connellsville, Cumberland, Martinsburg, Harpers Ferry and Rockville. Alternate service will not be provided to these stations.

Eastbound Train 30

Trains 30 (originating in Chicago on September 5 and 6) will terminate at Pittsburgh at 5:05 am on September 6 and 7, 2015. Passengers traveling to Washington will transfer to a bus in Pittsburgh that will operate directly to Washington. The bus will not make stops at stations between Pittsburgh and Washington.

Westbound Train 29

Train 29 will not operate from Washington to Pittsburgh. Passengers boarding in Washington who are traveling to Pittsburgh and beyond will board a bus from Washington directly to Pittsburgh. In Pittsburgh passengers will transfer to westbound Train 29, which will make all remaining stops on the route. The bus will not make stops between Washington and Pittsburgh.

We apologize for any inconvenience. Reservations and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for choosing Amtrak.

PSN 0815-186

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<![CDATA[Free Digital Newspapers for Business Class and First Class Passengers Aboard Select Amtrak Trains]]> Effective August 17, 2015

Starting August 17, 2015, Business class and First class passengers will have free unlimited access to The New York Times and The Washington Post digital newspapers while traveling aboard the following Amtrak trains:

Acela Express

Maple Leaf

Carolinian

Northeast Regional

Downeaster

Palmetto

Empire Service

Pennsylvanian

Ethan Allen Express

Vermonter

To access digital newspapers, visit the AmtrakConnect page, click on the entertainment tab, and choose either The New York Times or The Washington Post. Then, simply enter the access code located on a card in your seat back pocket. Acela Express passengers will not need a code to access digital newspapers. With the start of digital newspapers, hard copy newspapers will be discontinued aboard these trains.

Reservations and information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak.

PSN 0815-185

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<![CDATA[Maple Leaf, Lake Shore Limited and Select Empire Service Trains - Possible Delays]]> Effective through October 31, 2015

Due to CSX track work being performed in New York between Albany and Buffalo, the following trains  may encounter delays of up to 45 minutes. The track work is expected to be complete by late October 2015.

  • Maple Leaf Trains 63 and 64
  • Lake Shore Limited Trains 48/448 and 49/449
  • Empire Service Trains 280, 281, 283, 284 and 288

Passengers are encouraged to sign-up for delay notifications when booking their travel and to check the train status before heading to the station. The most up-to-date departure and arrival times are available on Amtrak.com, our free mobile apps or at 800-USA-RAIL (1-800-872-7245).

We appreciate your patronage and apologize for any inconvenience.

Thank you for traveling with Amtrak.

PSN 0815-183

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<![CDATA[Walk-up Bike Service to Richmond, VA]]> Effective September 15 - 30, 2015

Amtrak and the Virginia Department of Rail and Public Transportation (DRPT) will offer walk-up bike service at select stations for passengers traveling on the Northeast Regional service from Philadelphia to Richmond. Tickets for this special service are now available for travel from September 15 - 30, 2015. The walk-up bike service is being offered in conjunction with the 2015 UCI Road World Championships.

The service is being offered for travel from Philadelphia, Wilmington, Baltimore/Penn Station, Washington and Alexandria to Richmond's Staples Mill Road and Main S6treet Stations. There is a $25 bike handling fee.

Staffed stations that currently have boxed bike service will continue to offer this service. Standard bike policy and charges apply on trains where applicable.

Reservations Required: Passengers must reserve their bikes by selecting "add bike to trip" when they book their train travel on Amtrak.com. There is a $25 bike handling fee. Reservations for the walk-up bike service can be made by visiting www.amtrak.com/UCIBikes. Reserve early, as space is limited.

Eligible Bicycles: Only standard size bikes will be permitted. Largeseat/saddle bags must be removed from the bike. These items can be checked or carried on the train. They will be counted as achecked or carry-on item.

Arrive Early: Passenger checking bicycles must arrive 30 minutes prior to train departure to allow sufficient time to obtain a ticket and baggage tag for their bike, and to take the bike to the baggage car.

Loading Bicycles:
  • Passenger must be physically capable of lifting their bike up to a station employee standing on a baggage cart or to the train crew at the baggage door.
  • Passenger will not be permitted in the baggage car. Amtrak personnel will store and secure the bike in the bike racks.

Reservations and information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245)..

Thank you for traveling with Amtrak.

PSN 0815-179

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<![CDATA[Northbound Acela Express Trains Depart Earlier from Washington, BWI Marshall Airport, Baltimore, Wilmington and Philadelphia]]> Effective August 31 - November 20, 2015

Track work will affect northbound Acela Express schedules, as follows:

  • All northbound Acela Express trains will depart Washington, BWI Thurgood Marshall Airport and Baltimore five minutes earlier.
  • All northbound Acela Express trains will depart Wilmington and Philadelphia one minute earlier.

The Acela Express schedules will not change at stations north of Philadelphia.

The most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps or by calling 1-800-USA-RAIL (1-800-872-7245). We appreciate your business.

Thank you for traveling with Amtrak.

PSN 0815-178

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<![CDATA[Walk-up Checked Bicycle Service Begins Aboard Carolinian Trains 79 and 80]]> Effective August 3, 2015

Starting August 3, 2015, Amtrak will offer Walk-up Checked Bicycle Service aboard Carolinian Trains 79 and 80 at the following stations: Raleigh, Cary, Durham, Burlington, Greensboro, High Point, Salisbury, Kannapolis and Charlotte.

Reservations Required: Walk-up bicycles are free of charge, but reservations are required. Passenger must have a travel document (ticket) for the bicycle and a baggage tag. Baggage tags can be obtained at the Amtrak ticket office. Passengers boarding at unstaffed stations can obtain a bike tag from the conductor.

Eligible Bicycles: Only standard size bikes will be permitted. Largeseat/saddle bags must be removed from the bike. These items canbe checked or carried on the train. They will be counted as achecked or carry-on item.

Arrive Early: Passenger checking bicycles must arrive 30 minutes prior to train departure to allow sufficient time to obtain a ticket and baggage tag, and get the bike to the baggage car.

Loading Bicycles:
  • Passenger must be physically capable of lifting their bike up to a station employee standing on a baggage cart or to the train crew at the baggage door.
  • Passenger will not be permitted in the baggage car. Amtrak personnel will store and secure the bike in the bike racks.

Reservations and information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245)..

Thank you for traveling with Amtrak.

PSN 0715-177

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<![CDATA[Keystone Service: Peak Fare Changes on Keystone Service Trains between Philadelphia and Harrisburg]]> Effective Tuesday, August 4, 2015

Starting August 4, 2015, the time that peak fares are effective on Keystone Service trains will change.

On Fridays and Sundays, peak fares will be in effect the entire day from 12 am until 11:59 pm on unreserved Keystone Service trains operating between Harrisburg and Philadelphia, for travel beginning August 7, 2015.

Reservations and the most up-to-date schedules are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245). Thank you for traveling with Amtrak.

PSN 0715-167

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<![CDATA[Adirondack, Empire Service, Ethan Allen Express, Lake Shore Limited and Maple Leaf Trains: Possible Delays between Hudson and Albany-Rensselaer]]> Effective through December 2015

Significant track and infrastructure improvements will affect trains operating along the Empire Corridor between Schenectady and Poughkeepsie, NY. Trains will continue to operate during construction, but passengers may experience delays of up to 20 minutes when traveling though the work area at the Albany-Rensselaer station. Once this work is completed, train capacity will be increased at our platforms resulting in improved quality and reliability of our service.

For the most up-to-date departure and arrival times, passengers can to sign-up for delay notifications when booking their travel and check the status of their train on Amtrak.com, our free mobile apps or at 1-800-USA-RAIL (1-800-872-7245).

We appreciate your patronage and apologize for any inconvenience. Amtrak’s Empire Service is committed to providing comfortable, safe and efficient rail passenger service. Thank you for traveling with Amtrak.

Project Information

This work is part of a $163 million joint infrastructure improvement project being conducted in partnership between New York State Department of Transportation and Amtrak designed to improve the quality and reliability of Amtrak's Empire Corridor. The project includes the installation of a fourth track at the Albany-Rensselaer station — the ninth busiest terminal in the Amtrak system. The additional track will alleviate congestion which, in the current configuration, often forces trains to wait just outside the station for a track to open during busy times.

A second main line track between Albany-Rensselaer and Schenectady will also be constructed that will eliminate train delays caused by bottlenecks over the 17-mile single track main line. In addition, a new signal system will be installed that will greatly reduce the likelihood of outages due to weather and keep trains moving safely and at faster speeds, even in inclement weather.

Join us on facebook.com/Amtrak. Follow us on twitter.com/Amtrak.

PSN 0415-89

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