<![CDATA[Amtrak Service Alerts & Passenger Service Notices - Midwest ]]> Weblog Editor 2.0 <![CDATA[St. Paul-Minneapolis Amtrak Service Moves to Historic Union Depot in St. Paul ]]> Effective Wednesday Evening, May 7, 2014

On Wednesday evening, May 7, Amtrak passenger rail service in St. Paul-Minneapolis will move to the beautifully restored Union Depot, located downtown at 240 Kellogg Boulevard, E., St. Paul, MN, 55101.

  • On May 7, the last train to serve Midway Station at 730 Transfer Road will be eastbound Train 8, departing at 7:50 am. 
  • On May 7, the first train to serve Union Depot will be westbound Train 7, departing at 10:10 pm.
Getting to Union Depot
Parking

Union Depot offers ample long and short-term parking, as well as electric vehicle parking and charging stations. Visit www.uniondepot.org/transit/ for parking rates and information.

Drop-off / Pick-Up

Amtrak ticketing, checked baggage service and passenger drop-off and pick-up are located along Kellogg Boulevard between Sibley and Broadway Streets.

Daily Bus Service at Union Depot

Metro Transit buses 21, 54; weekday-only bus service: Metro Transit buses 53, 65, 417 and MVTA buses 480, 484, 489; also, intercity bus operators

Light Rail Service

Metro Transit Green Line begins June 2014.

Bike

Bicycle storage may be requested by calling 651-202-2700 or by emailing info@uniondepot.org. Bicycle racks are also available on the bus platform, north plaza and 4th Street or Kellogg Boulevard entrances.

Arriving at Amtrak
  • The entrance to the Amtrak ticket and baggage area at Union Depot is located at 240 Kellogg Boulevard, E., on street level, one block east of Wacouta Street.
  • Quik-Trak ticketing kiosks, a 27,000 square foot waiting room and free Wi-Fi are available at Union Depot.
  • Information kiosks in the waiting room provide passengers with access to taxi, hotel, dining and entertainment options. Passengers may choose to dine at Christos Greek restaurant inside Union Depot.
  • Sleeping car passengers may enjoy a private lounge in the waiting room.
Ending Service at Midway Station on Transfer Road
  • Public services will not be available at the Transfer Road station (including ticketing services, restrooms and parking) after the morning departure of eastbound Train 8 on May 7.
  • Passengers should not park at the Transfer Road station if they are returning after the morning departure of eastbound Train 8 on May 7. Passengers whose vehicles are parked at the Transfer Road station after May 7 should speak with a station employee at Union Depot.
Amtrak and Union Depot Hours

Amtrak ticket office and checked baggage service hours are 6:30 am until 10:30 pm daily. Union Depot, including the waiting room and Quik-Trak self-serve ticketing kiosks, is open 24 hours a day, 365 days a year.

Thank you for traveling with Amtrak. For reservations, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245). Like us on facebook.com/Amtrak. Follow us on twitter.com/Amtrak.

Union Depot in St. Paul, Minnesota

Union Depot, owned by Ramsey County Regional Railroad Authority, reopened as a multi-modal transportation hub in 2012 following two years of renovation. Union Depot is on the National Register of Historic Places and is certified LEED Gold. For the first time in more than 42 years, on May 7, Union Depot will welcome passenger rail in downtown St. Paul. For more information on Union Depot, go to www.uniondepot.org or call 651-202-2700. Like us on facebook.com/UnionDepot.

PSN 0414-61

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<![CDATA[Texas Eagle Trains 21/421 and 22/422: Track Work Affects Service at Mineola, Dallas, Fort Worth, Cleburne, McGregor and Temple]]> Effective April 9 and 28, 2014 and May 13, 20 and 27, 2014

On the dates shown above, Texas Eagle Trains 21/421 and 22/422 will detour between Longview and Taylor, due to track work being performed by Union Pacific Railroad. This detour will affect service at Mineola, Dallas, Fort Worth, Cleburne, McGregor and Temple on April 9 and 28, and May 13, 20 and 27, as described below:

Train 21/421 Bus Service between Longview and Taylor

On the dates shown above, Train 21/421 will operate as scheduled to Longview, then detour to Taylor. Bus service will be provided to and from Mineola, Dallas, Fort Worth, Cleburne, McGregor, Temple and Taylor. The bus will continue to Austin. Upon arriving at Austin, passengers will board westbound Train 21/421, serving all remaining stations on the route.

Train 22/422 Bus Service between Taylor and Longview

On the dates shown above, Train 22/422 will operate as scheduled to Taylor, then detour to Longview. Bus service will be provided at Austin to and from Taylor, Temple, McGregor, Cleburne, Fort Worth, Dallas, Mineola and Longview. Upon arriving at Longview, passengers will board eastbound Train 22/422, serving all remaining stations on the route.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience you may experience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak.

PSN 0414-60 (Updated 4/9/14)

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<![CDATA[Student Discount Changes from 15 Percent to 10 Percent]]> Effective April 2, 2014

Changes will be made to the Student Advantage (SA) and International Student Identity Card (ISIC) discount membership programs. The rail fare discount for SA and ISIC cardholders will change from 15 percent to 10 percent. This change matches the membership discount for American Automobile Association (AAA) and National Association of Railroad Passengers (NARP), which is already 10 percent.

The requirement to book at least three days before travel remains in effect. Reservations made April 1, 2014, or earlier will be priced at the 15 percent discount level. However, if the passenger makes changes to such reservations on April 2 or after, the reservation will then be priced at the 10 percent discount level. The student discount for Amtrak Express Shipments will also change from 15 percent to 10 percent.

Effective July 7, 2014, the SA and ISIC discounts may only be booked online at Amtrak.com and through mobile apps. At that time, the SA and ISIC discounts will no longer be available to book by calling 1-800-USA-RAIL or at an Amtrak ticket office.

Thank you for traveling with Amtrak. We appreciate your patronage. For more information on passenger discounts, visit Amtrak.com or call 1-800-USA-RAIL (1-800-872-7245).

Like us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0314-57

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<![CDATA[Coast Starlight Train 14: Departing Klamath Falls and Chemult 37 Minutes Earlier]]> Effective on Select Dates in April and May 2014

On the dates shown below, northbound Train 14 will depart Klamath Falls, OR, and Chemult, OR, 37 minutes earlier, due to track work being performed by Union Pacific Railroad. Train 14 will depart Klamath Falls at 7:40 am and Chemult at 8:55 am.

  • April 16 through April 23, 2014
  • May 1 through May 8, 2014
  • May 16 through May 17, 2014

Please note that Train 14 will operate according to the normal published schedule at all other stations on the route.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience you may experience. Reservations and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Like us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0314-54

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<![CDATA[Empire Builder Trains 7/27 and 8/28: Schedules Modified West of St. Paul, MN]]> Effective April 15, 2014

The Empire Builder will operate on a modified schedule, effective April 15, 2014, with Train 7/27 originating in Chicago and Train 8/28 originating in Seattle, WA, and Portland, OR. This temporary schedule is due to freight train congestion and the conditions of the infrastructure owned by BNSF Railway Company, which controls the dispatching of Empire Builder trains from St. Paul to Seattle and Portland. BNSF has announced it is making improvements to the route this construction season in order to improve their handling of high volumes of freight train traffic, along with the daily Amtrak service.

Hours of operation at Amtrak stations and ticket offices will be adjusted between St. Paul and the West Coast to account for the modified train schedules. Affected passengers who purchased tickets prior to March 27, 2014, will be notified by Amtrak.

Thank you for traveling with Amtrak. We appreciate your patronage. Reservations and the most up-to-date arrival and departure times are available on Amtrak.com under the “Schedules” tab, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Like us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0314-53

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<![CDATA[Multi-Ride eTickets Become Available in March on Select Amtrak Services]]> Effective with Travel Starting March 1, 2014

To provide our passengers with more convenient service, Multi-Ride eTickets will be available on the Amtrak services shown below, effective with travel starting March 1, 2014.

Multi-Ride eTickets
Effective with Travel Starting March 1, 2014


Empire Service – Monthly

Empire Service – Limited-Ride

Keystone – Monthly

Keystone – Limited-Ride

Northeast Regional – Month;y

Northeast Regional – Limited-Ride

Pacific Surfliner – Monthly

Pacific Surfliner – Limited-Ride

Features and Benefits

Multi-Ride eTickets offer a number of features and benefits:

  • Passengers can reprint their Multi-Ride eTicket travel document if it is lost.
  • If you purchase a limited-ride (six-ride and ten-ride tickets) eTicket on Amtrak.com, you can go to Amtrak.com to view the number of rides remaining and associated travel history.
  • Limited-ride tickets that are not purchased on Amtrak.com can be scanned at Quik-Trak self-serve ticketing kiosks for rides remaining information.

Thank you for traveling with Amtrak. For complete details on the eTicketing policy and procedures, visit Amtrak.com/eTicketing or speak with an agent at an Amtrak ticket office.

Like us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0214-37

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