<![CDATA[Amtrak Service Alerts & Passenger Service Notices - Midwest ]]> Weblog Editor 2.0 <![CDATA[Select Lincoln Service Trains Replaced with Chartered Buses between Springfield and St. Louis]]> Effective September 30 and October 1 - 10, 2014, and Other Possible Delays through December 15, 2014

Railroad track and signal upgrades being performed by Union Pacific Railroad will affect Lincoln Service trains, as described below:

September 30, 2014: Trains 305 and 307

Passengers aboard Trains 305 and 307 will be provided chartered bus service between Springfield and St. Louis. chartered buses will operate earlier than the respective trains.

October 1 - 9, 2014: Trains 300 through 307
  • Train 300 will not operate between St. Louis and Springfield, and bus service will not be provided. Passengers traveling between Springfield and St. Louis are encouraged to book reservations aboard other Lincoln Service train/bus services.
  • Passengers aboard Trains 301 through 307 will be provided chartered bus service between Springfield and St. Louis. Chartered buses will operate earlier than the respective trains.
October 10, 2014: Trains 300 and 302
  • Train 300 will not operate between St. Louis and Springfield, and bus service will not be provided. Passengers traveling between St. Louis and Springfield are encouraged to book reservations aboard other Lincoln Service train/bus services.
  • Passengers aboard Train 302 will be provided chartered bus service between St. Louis and Springfield. The chartered bus will operate earlier than its respective train..

Texas Eagle trains (21/321/421 and 22/322/422) will operate without interruption during this period, making all stops between Springfield and St. Louis.

Possible Delays through December 15, 2014

Passengers traveling aboard Lincoln Service and Texas Eagle trains can experience delays of 45 minutes to one hour while railroad track and signal upgrades continue this year between Joliet and St. Louis. Passengers are urged to check the status of their train on Amtrak.com, our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245) for the most up-to-date departure and arrival times. We apologize for any inconvenience. Thank you for traveling with Amtrak.

Project Information

These railroad improvements will result in our Amtrak trains reaching and sustaining speeds of 110 miles-per-hour on more than 150 miles across Illinois. This phase of the track work project will expand the first 110 miles-per-hour segment between Dwight and Pontiac. Thanks to this work, a half-hour will be eliminated from the Chicago-St. Louis timetable by the end of 2015. Trains will be another half-hour faster by the end of 2017 — so you can get to your destinations more quickly. Plus, new railcars are on order — to be built here in Illinois — and new locomotives are coming, too. These will improve comfort and reliability. For more information, visit the website IDOThsr.org. The Illinois Department of Transportation and Amtrak appreciate your business and apologize for any inconvenience.

Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0914-141

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<![CDATA[Joliet Amtrak Station Moves to a Temporary Facility Across the Street from the Silver Cross Field Baseball Park]]> Effective Friday, September 26, 2014

The Joliet, Illinois, Amtrak ticket office and boarding platform is relocated to accommodate a long-term construction project. The temporary station is located on the northwest corner of East Jefferson St. and Mayor Art Schulz Drive (formerly N. Michigan St.) on the east side of the rail line. The temporary facility is about two blocks northeast of Joliet Union Station, directly across from Silver Cross Field baseball park. The address is 53 Mayor Art Schultz Drive, (corner East Jefferson Street), Joliet, Illinois 60432. The temporary facility will be in use until late 2016 or until new construction is finished.

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Please refer to the information below regarding the transition of service to the temporary station:

On Friday, September 26, 2014: Joliet Union Station
  • Trains 300 and 301 will be the last trains to stop at Joliet Union Station.
  • The ticket office will remain open at Joliet Union Station until 3:00 pm.
On Friday, September 26, 2014: Temporary Station at 53 Mayor Art Schultz Drive
  • Trains 303 - 307, and Trains 21/321/421 and 22/322, will be the first trains to use the temporary station.
  • Ticketing services will not be available at the temporary station on September 26.
Effective Saturday, September 27, 2014
  • All trains will begin serving the temporary facility at 53 Mayor Art Schultz Drive.
  • The ticket office will be open at the temporary location during its normal morning and afternoon hours.
  • Amtrak services will not be available from Joliet Union Station until further notice. Once construction is complete, Amtrak will move to the new Joliet Regional Multi-Modal Transportation Center.
Allow Extra Time

Passengers parking at the Joliet Union Station parking lot should allow an additional 10 to 15 minutes to walk to the new boarding platform.

Drop-Off/Pick-Up at the Temporary Trailer Facility

Passengers who are not parking at the lot should be dropped off and picked up at the temporary Amtrak facility north of Jefferson St. on Mayor Art Schultz Drive.

Getting to the Temporary Facility from Joliet Union Station: Cross the Street Safely

For your safety, do not cross the street at Jefferson Street and Mayor Art Schultz Drive due to heavy vehicle traffic at that intersection. Passengers walking from Joliet Union Station to the temporary facility should follow directional signage leading to the stop light at Jefferson Street and Scott Street, cross to the north side of the street, turn right on Jefferson Street, then walk east under the railroad viaduct to the trailer on the left side of the street.

Thank you for traveling with Amtrak. We appreciate your patronage. The most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Join us on facebook.com/Amtrak, and follow us on twitter.com/Amtrak.

PSN 0914-140

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<![CDATA[Empire Builder: Slight Schedule Changes Made While Delays Continue; Temporary Detour Affects Westbound Service in North Dakota]]> Effective through January 12, 2015

Amtrak has made slight changes to Empire Builder schedules through January 12, 2015, due to expected operating conditions.

Update on Delayed Trains

Passengers traveling aboard Empire Builder trains can encounter delays due to high volumes of freight train traffic and railroad improvement work on the route. During recent weeks, these trains typically encountered delays of approximately one to three hours. Passengers are strongly urged to check the status of their train on Amtrak.com, our free mobile apps or at 800-USA-RAIL (1-800-872-7245) for the most up-to-date departure and arrival times.

North Dakota Detour for Westbound Passengers

Amtrak is temporarily using an alternate westbound route in North Dakota, resulting in Empire Builder Train 7/27 missing Amtrak stations in Grand Forks, Devils Lake and Rugby. Passengers who are traveling to these cities will detrain at Fargo and be provided chartered bus service to their destination stations. Westbound passengers who are boarding at Grand Forks, Devils Lake and Rugby will be carried to Minot on chartered buses to board the westbound train.

Amtrak will reassess the detour before the December holiday period.

BNSF Railway is improving the route to restore Empire Builder reliability. Meanwhile, the eastbound Empire Builder Train 8/28 operates normally and makes all scheduled stops.

We appreciate your patronage and apologize for any inconvenience. Thank you for traveling with Amtrak. For reservations and up-to-date schedule information, visit Amtrak.com, use our free mobile apps or call 800-USA-RAIL (1-800-872-7245).

PSN 0918-137

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<![CDATA[Wolverine Service and Blue Water Trains: Summer Schedule Extended on the Track Improvement Project in Western Michigan]]> Extended through September 30, 2014

Wolverine Service and Blue Water schedule changes that began in the spring will continue through September 30, 2014, while track improvements are completed in West Michigan. The largest change affects the westbound schedule of Blue Water Train 365 from Port Huron, but many other schedules are also modified. Wolverine Service customers between West Michigan and Chicago will continue to benefit from an additional eastbound trip on Sundays and an additional westbound trip on Mondays during the period.

The infrastructure work will result in improved reliability, a smoother ride and the extension of 110 mph Amtrak service between Battle Creek and Kalamazoo.

As with all transportation modes, passengers should check for delays before heading to their boarding locations. For the most up-to-date departure and arrival times visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

We appreciate your patronage and apologize for any inconvenience. Thank you for traveling with Amtrak.

PSN 0814-128

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<![CDATA[Student Discount Changes from 15 Percent to 10 Percent]]> Effective April 2, 2014

Changes will be made to the Student Advantage (SA) and International Student Identity Card (ISIC) discount membership programs. The rail fare discount for SA and ISIC cardholders will change from 15 percent to 10 percent. This change matches the membership discount for American Automobile Association (AAA) and National Association of Railroad Passengers (NARP), which is already 10 percent.

The requirement to book at least three days before travel remains in effect. Reservations made April 1, 2014, or earlier will be priced at the 15 percent discount level. However, if the passenger makes changes to such reservations on April 2 or after, the reservation will then be priced at the 10 percent discount level. The student discount for Amtrak Express Shipments will also change from 15 percent to 10 percent.

Effective July 7, 2014, the SA and ISIC discounts may only be booked online at Amtrak.com and through mobile apps. At that time, the SA and ISIC discounts will no longer be available to book by calling 1-800-USA-RAIL or at an Amtrak ticket office.

Thank you for traveling with Amtrak. We appreciate your patronage. For more information on passenger discounts, visit Amtrak.com or call 1-800-USA-RAIL (1-800-872-7245).

Like us on facebook.com/Amtrak and follow us on twitter.com/Amtrak. Check out our blog at blog.amtrak.com.

PSN 0314-57

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