<![CDATA[Amtrak Service Alerts & Passenger Service Notices - All regions ]]> Weblog Editor 2.0 <![CDATA[Adirondack Trains 68 and 69: Trains Will Not Operate between Albany-Rensselaer and Montreal]]> Effective May 16 - 17, 2013

Track testing being performed between Saratoga and Whitehall will affect Adirondack service as described below:

Train 68 - May 16, 2013

On May 16, Train 68 will not operate between Montreal and Albany-Rensselaer. Bus service will be provided at all intermediate stations.

Train 69 - May 17, 2013

On May 17, Train 69 will not operate between Albany-Rensselaer and Montreal. Bus service will be provided at all intermediate stations.

Motorcoach Service Provided between Montreal and Albany-Rensselaer

Motorcoach service will be provided to and from the following station stops; Montreal, St. Lambert, Rouse Point, Plattsburgh, Westport, Port Henry, Ticonderoga, Whitehall, Fort Edward-Glen Falls, Saratoga Springs, and Schenectady.

Thank you for traveling with Amtrak. We appreciate your patronage. Reservations and the most up-to-date schedule information are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Join us on facebook.com/Amtrak and follow us at twitter.com/Amtrak.

PSN 0513-68

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<![CDATA[Piedmont Train Service: Track Work Affects Trains 73, 74, 75 and 76]]> Effective on Select Dates: May 13 - June 13, 2013

Due to track work being performed by Norfolk Southern between Charlotte and Salisbury, Piedmont Trains 73, 74, 75 and 76 will be affected on the dates shown below:

May 13 - 16 and May 20 - 23, 2013
  • Trains 73 and 75 will terminate at Kannapolis. Passengers traveling to Charlotte will be provided bus service from Kannapolis.
  • Trains 74 and 76 will originate at Kannapolis instead of Charlotte. Passengers boarding at Charlotte will be provided bus service. Buses will depart Charlotte one hour earlier than the times shown in Amtrak printed timetables. Train 74 will depart Charlotte at 11:00 am. Train 76 will depart Charlotte at 4:15 pm.
June 3 - 6 and June 10 - 13, 2013
  • Trains 73 and 75 will terminate at Salisbury. Passengers traveling to Kannapolis and Charlotte will be provided bus service from Salisbury.
  • Trains 74 and 76 will originate at Salisbury instead of Charlotte. Passengers boarding at Charlotte or Kannapolis will be provided bus service to Salisbury, where they may board the train. Buses will depart Charlotte and Kannapolis one hour earlier than the times shown in Amtrak printed timetables. Train 74 will depart Charlotte at 11:00 am and Kannapolis at 11:25 am. Train 76 will depart Charlotte at 4:15 pm and Kannapolis at 4:40 pm.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience. Reservations and the most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245). For more information, visit North Carolina Department of Transportation website www.ByTrain.org.

Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak.

PSN 0513-66

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<![CDATA[Northeast Regional, Vermonter and Springfield Shuttle Trains Affected Due to Track Work]]> Effective May 20, 21 and 22, 2013

Due to track work being performed between Berlin, CT and Springfield, MA, Trains 55, 56, 141,148 and Springfield Shuttles will be affected on the dates indicated below:

Monday, May 20, 2013
  • Train 148 - On May 20, Train 148 will terminate at New Haven, where passengers continuing north will transfer across the platform to a Springfield Shuttle train that will operate to Springfield and all intermediate stations. Business class, snack car, quiet car, and Wi-Fi service will not be available between New Haven and Springfield.
Tuesday, May 21, 2013
  • Shuttle trains 470, 475, 476, 479, 490, 493, 494 and 495 will be canceled on May 21, and limited bus service will be provided at most station stops. Southbound buses from Springfield, Windsor Locks, Windsor, and Hartford will not stop at Berlin, Meriden, or Wallingford. Local southbound buses will originate at Berlin with stops at Meriden, Wallingford and New Haven departing up to 30 minutes earlier than the train schedule.
  • Train 55 will operate to Springfield, where passengers will detrain and board a bus operating non-stop to New Haven. At New Haven, passengers may board the train to their destination. Passengers boarding at Berlin and Hartford will be provided bus service to New Haven, where they may board the train to their destination. Note: Service will be canceled at Wallingford, Meriden and Windsor Locks.
  • Train 56 will operate to New Haven, where passengers will detrain and board a bus operating to Berlin (discharge only), Hartford, and Springfield. At Springfield, passengers may board a train to their destination. Note: Service will be canceled at Wallingford, Meriden and Windsor Locks.
  • Train 141 will originate at New Haven. Bus service will be provided between Springfield, New Haven and intermediate stations. Note: Local buses operate 30 minutes earlier than the train schedule.
  • Train 148 will terminate at New Haven, where bus service will be provided at all remaining stations on the route.
  • Business Class, snack car, quiet car, and Wi-Fi service will not be available between New Haven and Springfield on Shuttle trains and alternate bus service.
Wednesday, May 22, 2013
  • Train 141 will operate as a Springfield Shuttle train between Springfield and New Haven. Passengers continuing south of New Haven will transfer across the platform to board a different train (Train 141) and continue to their destination. Business class, snack car, quiet car, and Wi-Fi service will not be available between Springfield and New Haven.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience you may experience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak.

PSN 0513-62 (Updated)

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<![CDATA[Heartland Flyer: Track Work Affects Trains 821 and 822 between Fort Worth and Oklahoma City]]> Effective through May 31, 2013

Due to track work being performed by Burlington Northern Santa Fe Railroad, Heartland Flyer passengers may experience delays of 30 to 60 minutes between Fort Worth and Oklahoma City.

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience you may experience. Reservation and train status information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Join us on facebook.com/Amtrak and follow us at twitter.com/Amtrak.

PSN 0513-64

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<![CDATA[Maple Leaf and Empire Service: Track Work Affects Trains 63 and 245 between New York and Albany]]> Effective on Select Dates in May 2013

Bridge work being performed by Amtrak will affect Empire Service Train 245 and Maple Leaf Train 63, as shown below.

    Fridays, May 3 and 24 - Empire Service Train 245

    On May 3 and May 24, Train 245 will be canceled in its entirety. There will be no alternate transportation offered. Passengers planning travel during this period may contact Amtrak to inquire about other train service options.

    Saturdays, May 4 and 25 - Maple Leaf Service Train 63

    On May 4 and May 25, Train 63 will depart New York and all intermediate stops between New York and Albany one hour later than times shown in Amtrak timetables. The revised schedule is shown on Amtrak.com.

Thank you for traveling with Amtrak. We appreciate your patronage. Reservations and the most up-to-date schedule information are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak.

PSN 0413-61

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<![CDATA[Empire Service Schedule Changes]]> Effective Sunday, April 7, 2013

On April 7, the trains listed below began operating earlier to accommodate changes made to Metro-North Railroad schedules. Please note that the most up-to-date schedules are posted on Amtrak.com.

Earlier schedules that became effective April 7 —
  • Trains 49, 259, and 245 depart New York 5 minutes earlier.
  • Train 261 departs New York 15 minutes earlier.
  • Train 233 departs New York 25 minutes earlier.
  • Train 230 departs Albany-Rensselaer 5 minutes earlier.
  • Train 68 departs Schenectady 5 minutes earlier and Albany-Rensselaer 20 minutes earlier. On Saturdays and Sundays, Train 68 will arrive in New York 15 minutes later.
  • Train 232 departs Albany-Rensselaer 10 minutes earlier

Please be advised that times at intermediate stations also changed on April 7. Additionally, certain train schedules were adjusted later. Please refer to Amtrak.com for current schedule information.

Thank you for traveling with Amtrak. We appreciate your patronage. Reservations and the most up-to-date schedule information is available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Join us on facebook.com/Amtrak and follow us on twitter.com/Amtrak.

PSN 0413-51

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<![CDATA[Possible Service Disruption, Capitol Limited Train 30]]> Effective Select Dates March 1 - July 4, 2013
  • Friday, Saturday and Sunday, March 1, 2, and 3
  • Tuesday, Wednesday and Thursday, March 12, 13, and 14
  • Sunday through Thursday, March 17 through July 4

On the dates listed above, CSX will perform track work near Cumberland, MD, that may affect eastbound Train 30.

Train 30 is scheduled to depart Cleveland at 1:08 am. If the train is delayed and departs Cleveland after 3:30 am, the following service changes will take place:

Passengers Boarding at Connellsville, Cumberland, Martinsburg, Harpers Ferry, and Rockville

If Train 30 departs Cleveland after 3:30 am, service will be cancelled at Connellsville, Cumberland, Martinsburg, Harpers Ferry, Rockville, and Washington and passengers will not be able to board at these stations. While alternate transportation will not be provided,other travel options may be available. Contact Amtrak for details.

If the train is cancelled, passengers boarding at these stations will be contacted by phone early in the morning (after midnight) on the day of their scheduled train departure.

Passengers Destined for Connellsville, Martinsburg, Cumberland, Harpers Ferry, Rockville and Washington

If Train 30 departs Cleveland after 3:30 am, passengers on board the train who are traveling to Martinsburg, Harpers Ferry, Cumberland, Rockville and Washington, will detrain at Pittsburgh, where bus service will be provided to their destination. Please note: The busses will only stop at these stations to discharge passengers.

Passengers should contact Amtrak to check the train's departure times before going to the station. The most up-to-date arrival and departure times are available on Amtrak.com, our free mobile apps and at 1-800-USA-RAIL (1-800-872-7245).

Thank you for traveling with Amtrak. We appreciate your patronage and apologize for any inconvenience you may experience.

PSN 0213-37

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<![CDATA[Amtrak Cascades and Coast Starlight Train 11: High Speed Rail Construction Affects Schedules at Select Station Between Seattle and Portland]]> Effective through Late Summer, 2013

The State of Washington is investing nearly $800 million in federal high speed rail funds for construction projects that will improve reliability throughout the route and expand service between Seattle and Portland. These improvements being performed by BNSF Railway will affect Coast Starlight Train 11 and Amtrak Cascades, as described below:

Southbound Coast Starlight

Train 11 departs 15 minutes earlier from Seattle and all intermediate stations to Portland.

Southbound Amtrak Cascades Service
  • Train 501 arrives at Portland 25 minutes later at 11:25 am.
  • Train 507 arrives at Portland 10 minutes later at 6:00 pm.
  • Train 509 departs 10 minutes later from Portland to Eugene and all intermediate stations. Southbound Thruway Bus 5609 will not connect with Train 509.
  • Train 513 arrives at Portland 25 minutes later at 3:20 pm.
Northbound Amtrak Cascades Service
  • Train 500 arrives at Seattle 25 minutes later at 12:25 pm.
  • Train 506 arrives at Seattle 25 minutes later at 4:10 pm.
  • Train 508 arrives at Seattle 10 minutes later at 9:55 pm.
  • Train 516 departs 20 minutes earlier from Portland to Seattle and all intermediate stations.

All other trains along the route will operate normally.

Thank you for traveling aboard Amtrak Cascades. We appreciate your patronage. For reservation and train status information, visit Amtrak.com, use our free mobile apps or call 1-800-USA-RAIL (1-800-872-7245).

Visit AmtrakCascades.com or Amtrak.com to plan a trip, and follow us at twitter.com/Amtrak_Cascades.

PSN 0313-45 (Updated 04/08/13)

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<![CDATA[No Smoking Policy Begins Aboard Auto Train]]> Effective June 1, 2013

To provide a healthier environment on the train for passengers and employees, smoking will not be permitted aboard the Auto Train effective June 1, 2013. Smoking will be prohibited in all areas of the train including the Lounge car, Food Service car and Coach and Sleeping cars.

This policy also prohibits the use of medical marijuana and electronic smoking devices such as electronic cigarettes aboard the train. Contact Amtrak for more information on the Smoking Policy.

Smoking Stop at Florence, SC
  • Passengers will be permitted to get off the train and smoke in Florence, SC, when the train stops for servicing.
  • Florence is not an Auto Train station stop, so passengers aboard Trains 52 and 53 cannot board or detrain at this location.
  • The scheduled smoking stop times at Florence are listed below:
     - Northbound Train 52: From approximately 12:30 am until 12:45 am.
     - Southbound Train 53: From approximately 11:45 pm until 11:59 pm.
  • Passengers should remain in the immediate area of the train, ready to reboard immediately upon hearing the verbal boarding calls from members of the train crew.
  • Smoking stops may be shortened or eliminated entirely if the train is operating late.

Thank you for traveling with Amtrak. We appreciate your patronage. For more information on the Smoking Policy, visit Amtrak.com, call 1-800-USA-RAIL (1-800-872-7245) or speak with a station employee.

Join us on facebook.com/Amtrak. Follow us on twitter.com/Amtrak.

PSN 0313-41 (Updated 3/26/13)

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<![CDATA[Transfers in Boston to Downeaster and Other Amtrak Trains]]> Amtrak Downeaster trains arrive and depart at Boston North Station, located at 126 Legends Way (at Causeway Street). All other Boston-area Amtrak trains arrive at and depart from Boston South Station (at the corner of Summer Street and Atlantic Avenue) and Boston Back Bay Station (at 145 Dartmouth Street).

Passengers connecting between Downeaster trains and train service from Boston South Station or Boston Back Bay Station must make their own travel arrangements between the stations. Connections are not guaranteed1

Transferring by Taxi

Passengers using Boston South Station will be best served by taxi service when transferring between stations. Boston South Station offers a greater variety of services and amenities than Boston Back Bay Station, including ticketing, baggage and accessibility assistance, as well as checked baggage service for select Amtrak trains.

Transferring by Subway

Passengers using Back Bay Station will find Boston’s subway service very convenient when transferring between stations. The MBTA Orange Line serves Back Bay Station and North Station directly. The ride normally takes less than 15 minutes, however, passengers should allow 45 minutes travel time when connecting between Orange Line Stations on the MBTA. Boston’s Orange Line is completely accessible at all stations. Passengers with mobility-impairments may find this alternative suitable to their needs.

This information may change without notice. Please contact 1-800-USA-RAIL for more information.

1In the event of a missed connection, passengers will be reaccommodated on the next available train. If there are no more departures available on the same day on which to be reaccomodated, passengers will be responsible for arranging and paying for their own overnight lodging.

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