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Our booking system is temporarily unavailable. For immediate assistance, call 1-800-USA-RAIL (1-800-872-7245) or TDD/TTY (1-800-523-6590).
Our booking system is temporarily unavailable. For immediate assistance, call 1-800-USA-RAIL (1-800-872-7245) or TDD/TTY (1-800-523-6590).
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Crescent On-Time Performance

We know that on-time performance is an important ingredient in fulfilling Amtrak's quest for providing quality customer service. As many of you know, the tracks Amtrak trains travel outside of the Northeast Corridor are owned by various freight railroads. We offer this information as an opportunity for you to follow along as we work with those railroads on the path to improvement and to assist you in planning your trip.

Major Cities Served

New York - Atlanta - New Orleans

On-Time Performance (Route)
June 2015Last 12 Months
46.7% 53.6%
View Performance by Train
Primary Cause of Delays
June 2015
Train Interference: 40.4%
  • 90.1% on Norfolk Southern
  • 6.4% on Amtrak
  • 3.5% on CSX Corporation
Track and Signals: 27.0%
  • 88.3% on Norfolk Southern
  • 10.0% on Amtrak
  • 1.7% on CSX Corporation
Passenger: 12.0%
  • 90.2% on Norfolk Southern
  • 6.6% on Amtrak
  • 3.2% on CSX Corporation
Top three causes of delays, in % of delay minutes, may not add up to 100%.

Glossary of Terms

Route Display
  • Amtrak (New York, NY - Washington, DC)
  • CSX (Washington, DC - Alexandria, VA)
  • Norfolk Southern (Alexandria, VA - New Orleans, LA)