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Our booking system is temporarily unavailable. For immediate assistance, call 1-800-USA-RAIL (1-800-872-7245) or TDD/TTY (1-800-523-6590).
Our booking system is temporarily unavailable. For immediate assistance, call 1-800-USA-RAIL (1-800-872-7245) or TDD/TTY (1-800-523-6590).
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Michigan Services On-Time Performance

We know that on-time performance is an important ingredient in fulfilling Amtrak's quest for providing quality customer service. As many of you know, the tracks Amtrak trains travel outside of the Northeast Corridor are owned by various freight railroads. We offer this information as an opportunity for you to follow along as we work with those railroads on the path to improvement and to assist you in planning your trip.

Major Cities Served

Chicago - Grand Rapids/East Lansing - Port Huron/Detroit - Pontiac

On-Time Performance (Route)
September 2014Last 12 Months
33.3% 33.4%
View Performance by Train

Glossary of Terms

Primary Cause of Delays
September 2014
Train Interference: 44.6%
  • 59.0% on Norfolk Southern
  • 14.9% on CN - IC (Former GTW and IC)
  • 13.6% on Michigan DOT
Track and Signals: 31.6%
  • 33.7% on Norfolk Southern
  • 29.6% on Michigan DOT
  • 18.2% on Amtrak
Operational: 8.2%
  • 39.3% on CN - IC (Former GTW and IC)
  • 31.6% on Michigan DOT
  • 10.3% on Norfolk Southern
Top three causes of delays, in % of delay minutes, may not add up to 100%.
Route Display
  • Norfolk Southern (Chicago, IL - Michigan City, MI)
  • Amtrak (Michigan City, MI - Kalamazoo, MI)
  • Michigan DOT (Kalamazoo, MI - Dearborn, MI)
  • Conrail Shared Assets (Dearborn, MI - Detroit, MI)
  • Canadian National (Detroit, MI - Pontiac, MI; Battlecreek, MI - Port Huron, MI)
  • CSX (New Buffalo, MI - Grand Rapids, MI)