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Lake Shore Limited On-Time Performance

We know that on-time performance is an important ingredient in fulfilling Amtrak's quest for providing quality customer service. As many of you know, the tracks Amtrak trains travel outside of the Northeast Corridor are owned by various freight railroads. We offer this information as an opportunity for you to follow along as we work with those railroads on the path to improvement and to assist you in planning your trip.

Major Cities Served

New York/Boston - Albany - Chicago

On-Time Performance (Route)
October 2014Last 12 Months
22.1% 28.9%
View Performance by Train

Glossary of Terms

Primary Cause of Delays
October 2014
Train Interference: 57.3%
  • 65.1% on Norfolk Southern
  • 20.3% on CSX Corporation
  • 7.7% on Amtrak
Track and Signals: 14.8%
  • 42.4% on CSX Corporation
  • 35.3% on Norfolk Southern
  • 13.7% on Amtrak
Operational: 12.1%
  • 73.3% on Amtrak
  • 12.2% on Norfolk Southern
  • 11.3% on CSX Corporation
Top three causes of delays, in % of delay minutes, may not add up to 100%.
Route Display
  • Amtrak (New York, NY - Yonkers, NY)
  • Metro North Railroad (Yonkers, NY - Poughkeepsie, NY)
  • CSX (Poughkeepsie, NY - Cleveland, OH; Boston, MA - Cleveland, OH)
  • Norfolk Southern (Cleveland, OH - Chicago, IL)