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Amtrak Guest Rewards

Amtrak Guest Rewards membership gets you more. You'll earn points with every trip — two points for every dollar spent on Amtrak travel with a 100-point minimum, no matter the price. You'll gain access to exclusive promotions and access to over 1,000 partners.

Free Amtrak travel starts at just 1,500 points, so members will reach that free ticket fast. Or if you'd rather redeem for a hotel stay, a car rental or a gift card, there is a wide variety of reward options to suit your needs. To find out more or to join today, visit www.AmtrakGuestRewards.com.

Frequently Asked Questions
How does it work?

Amtrak Guest Rewards is a free program that allows you to earn points for your Amtrak travel. Once you've enrolled, provide your member number when making your reservation and you will begin earning points for your travel. Members earn two points per dollar spent on Amtrak travel with a 100-point minimum. You can also earn Amtrak Guest Rewards points when you transact with program partners and provide them with your member number. Amtrak Guest Rewards points can be redeemed for free Amtrak travel, hotel stays, car rentals and more.

How do I enroll?

To join the program and start earning free travel and much more, visit www.AmtrakGuestRewards.com or call 1-800-307-5000. You will receive an Amtrak Guest Rewards member number which allows you to begin earning points immediately. Always provide your member number when making a reservation.

And, if you enroll online and travel within the next 90 days, we'll jump-start your new account with 500 bonus points. See you onboard soon.

When will I receive my membership card?

Once you've enrolled and have traveled for the first time, we will send a Welcome Letter which will contain your membership card within 4 - 6 weeks.

Already a member but forgot your Amtrak Guest Rewards member number?

Visit www.AmtrakGuestRewards.com and click on "Forgot Password." The email you receive will include your member number. Or call 1-800-307-5000.

I don’t have a member number yet. Can I still get credit for trips after I purchase a ticket?

Absolutely. As long as you receive a member number before your tickets are issued, you can add it to your reservation by calling 1-800-307-5000. If you have already traveled, complete the Missing Point Request Form. Or send the ticket stub with your name and member number to: Amtrak Guest Rewards, PO Box 14368, Philadelphia, PA 19115. Requests must be received within 90 days of travel. Retroactive points will not be granted for travel occurring more than 21 days prior to enrollment.

I'm having trouble logging in to Amtrak.com with my new member number.

If you have created a profile on Amtrak.com to speed your booking process and review your reservations, your user ID to log in is your email address. To check your Amtrak Guest Rewards point balance, review your point earnings and redemption history or to redeem points for travel, you must log in to the Amtrak Guest Rewards web site with your Amtrak Guest Rewards member number and password.

I have an Amtrak Guest Rewards® World MasterCard® from Chase®, and need assistance with my account.

Contact Chase card services at 1-800-524-3883.

How can I talk to someone to enroll or find out information about my Amtrak Guest Rewards membership?

You may contact the Amtrak Guest Rewards contact center at 1-800-307-5000. Agents are available to assist you daily from 5 am until midnight, ET.