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Journey with Wi-Fi®

To ensure you stay connected while traveling, Amtrak offers free basic Wi-Fi service in select trains and stations throughout the country. Stay productive, or simply sit back and have some fun while en route to your destination.

Amtrak Connect Logo Free Wi-Fi is Now Available on Select Short-Distance Routes in the Midwest

With our latest service additions, AmtrakConnect is now available on all of our short-distance routes throughout the country, including in the states of Illinois, Michigan, Wisconsin and Missouri. That's 85% of our riders who now enjoy onboard Wi-Fi.

To ensure there is enough bandwidth for all of our onboard users, this free amenity supports general web browsing activities only. Our Wi-Fi does not support high-bandwidth actions such as streaming music, streaming video or downloading large files. You can enjoy AmtrakConnect Wi-Fi in the following locations:

Trains
  • Acela Express
  • Amtrak Cascades
  • Blue Water NEW
  • Capitol Corridor
  • Carolinian
  • Downeaster
  • Empire Service
  • Ethan Allen Express
  • Hiawatha Service NEW
  • Illini/Saluki NEW
  • Illinois Zephyr/Carl Sandburg NEW
  • Keystone
  • Lincoln Service NEW
  • Missouri River Runner NEW
  • New Haven - Springfield Shuttle
  • Northeast Regional
  • Pacific Surfliner
  • Pere Marquette NEW
  • San Joaquin
  • Vermonter
  • Wolverine Service NEW
Stations
  • Baltimore, MD - Penn Station
  • Boston, MA - South Station - available inside ClubAcela only
  • Lorton, VA
  • New York, NY - Penn Station - available in the gate areas and inside ClubAcela
  • Philadelphia, PA - 30th Street Station - available in the gate areas and inside ClubAcela
  • Providence, RI
  • Sanford, FL
  • Washington, DC - Union Station - available in the gate areas and inside ClubAcela
  • Westwood, MA - Route 128
  • Wilmington, DE - Wilmington Station
Trains with Wi-Fi in Select Cars Only

In the following trains, look for cars which contain hot spot stickers in the windows; cars without these stickers do not offer Wi-Fi access.

  • Adirondack - not available in Canada
  • Coast Starlight - only available in the Pacific Parlour Car, accessible only to Sleeping Car passengers but not available within the Sleeping Cars themselves
  • Maple Leaf - not available in Canada
  • Palmetto
  • Pennsylvanian

Other Wi-Fi Networks

During your travels you will encounter unofficial Wi-Fi networks located in select stations that are operated and managed by carriers other than Amtrak. For information on how to connect to these networks and their terms of use, please refer to personnel or collateral located inside these stations.

Comments?

For general comments or questions about Wi-Fi, we welcome your feedback.


AmtrackConnect Wi-Fi AmtrackConnect Wi-Fi Additional Wi-Fi Networks Additional Wi-Fi Networks
Frequently Asked Questions
How do I connect to the AmtrakConnect Network?

If your device does not automatically connect to the network, follow these steps:
Step 1: Look in your list of available wireless networks for the following:

  • While onboard the train, look for "AmtrakConnect."
  • While in-station, look for "AmtrakConnectStation."

Step 2: Select the network name.
Step 3: Open or refresh your browser; you should see the AmtrakConnect welcome screen at this point.
Step 4: Click "I Agree. Get Connected" to proceed to the Internet.
You must complete all of the above four steps before you can access the Internet.

What kind of Internet speed can I expect?

Our mobile Wi-Fi network relies on bandwidth provided by cellular carriers who have towers along our routes. The bandwidth available from these towers is limited and our speed may not match what you are used to receiving from stationary Wi-Fi networks such as your home or office. Engaging in web activities that use large amounts of bandwidth will negatively affect the online experience of other passengers. When using our network, please keep this in mind and be respectful of your fellow passengers.

Are there any restrictions?
The explosion of the Internet and the use of Wi-Fi have created incredible demands for connectivity. To maximize the amount of onboard bandwidth available to all passengers, AmtrakConnect blocks access to streaming media and limits file downloads to 10MB. To prepare for this restriction, we recommend passengers download any necessary large files prior to boarding the train. In addition, this network restricts access to web sites with objectionable content. If you think a web site has been incorrectly blocked, or have general comments about the service, please contact us.

Is my VPN (Virtual Private Network) supported?

AmtrakConnect supports VPNs only onboard Acela Express, Capitol Corridor, Pacific Surfliner and San Joaquin trains. VPN is not supported on any other trains.

If I have trouble connecting, who can I contact?

AmtrakConnect does not offer technical support for passengers experiencing difficulty with the network. If you feel there has been a network outage, please report this to the train conductor. While our conductors are unable to troubleshoot your connectivity issues, they can report the possibility of an onboard outage to an offsite monitoring service.

How secure is your network?

AmtrakConnect is a public Wi-Fi network which utilizes wireless technologies and does not require any secure pass code or login. Similar to networks found at coffee shops and public libraries, it is not inherently secure and communications can be intercepted. Passengers are solely responsible for providing security measures that are suited for their intended use of AmtrakConnect, including protecting their data and equipment from viruses, spyware and other harmful components. Passengers are also solely responsible for any security breach or accidental disclosure of their personal information in their use of AmtrakConnect.

Will you be putting AmtrakConnect Wi-Fi on any other trains soon?

Amtrak is continuously evaluating opportunities to implement Wi-Fi on other trains. Keep an eye out for future communications about this here at www.amtrak.com/wi-fi.

As these networks are not operated by Amtrak, we ask that while in these locations you refer to information provided by the operating carrier on how to connect, usage restrictions and terms of use.